Octavio's Towing

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Candace Earls
a week ago
Shout out to Alex for coming in clutch with the tow assist. Someone attempted to break into my car and got whatever tool they used stuck in the lock! Wait time was short and accurate and service was excellent. Thanks again Alex!!

  Colleen Harder
a month ago
Alex, towtruck operator with Octavio's towing, Dixon, CA was amazing. The wait time was minimal, and the service was impeccable. Alex is courteous and professional. Top notch!

  Josue Chavez
a week ago
Our first and last time ever going thru them. We've been waiting since 840 this morning for a tow it is currently 12 as I write this...beyond ridiculous. Told dispatch we have a 3 month old and seemed to not care

  Kristeena Albright
a year ago
I asked for roadside assistance through my bank, and they dispatched Octavio s Towing to my location. My bank estimated 60-90 minutes of wait time, but Alex, the person driving the towing vehicle through Octavio s Towing, arrived within 20 minutes! He was very kind and personable, showed me where my spare was (I didn t even know I had one lol), and listened to me when I explained I wanted to get a replacement tire since I still had a lot of driving to do today. He brought me to my destination of choice quickly and safely, and also made sure I was well informed of what I needed at the facility I picked, which I was so thankful for since I had no idea what I was doing. Quick, thorough and thoughtful service, will certainly request them in the future if needed and will recommend them to everyone!Service: Car towing

  Itzie Nunez
9 months ago
I had the most outstanding service by this company. The kid showed up and was professional and knowledgeable enough with cars to determine I didn't need a tow, just needed a jump start. I was able to safely drive my vehicle to the dealership for further evaluation. (faulty battery). This young man's energy was kind and peaceful. Made my situation not feel so bad. Would recommend and use again.

  Santi Hui
3 weeks ago
Great service had a flat tire they were there faster than I could blink!

  Chelsea Bricker
8 months ago
Horrible customer service, they came out to tow my vehicle realized it was the rear driver tire and cancelled the call for service before I could even recommend swapping it out with a different tire. Then left and when I called back to ask why we couldn t have done that I was told well we could have done that but we already cancelled service, bye. And then hung up.

  Ji Wang
a year ago
Help me out when my tire popped out. Very friendly and patient. Knowing my situation, they said towing is not necessarily needed as long as I have the spare tire. In the phone call, they told me how to find the spare tire in the truck and how to replace it. Someone arrived at the site and worked with me on the last step of tightening the screws! Unfortunately I didn t have cash with me to tip him.

  Rebecca Ford
9 months ago
Driver showed up 30 minutes sooner than estimated. He was quick, courteous, and professional. Excellent experience!Service: Car towingService: Car towing

  mellisa dockins
2 years ago
Absolutely saved me was in a bad car accident yesterday on the freeway. Car was not drivable. Called Octavio s and Octavio, the owner arrived within 30 minutes! I would have been stuck on the side of the freeway in the dark waiting for a tow truck if I would have called my insurance first. I live in Dixon and was able to get picked right up from my family at his tow yard/shop! Thank you thank you thank you to Octavio!!! Professional , nice and caring. He asked me a few times if I was ok because he could tell I was in pain from the impact of the accident ! Definitely will use Octavio s Towing for any tow needs in the future!Service: Car towing

  Annie Dawson
2 years ago
Needed my car towed and another company left me stranded for 7hours. Octavio's Towing company came within the hour they got our call. Angel was super friendly and professional. Will definitely recommend them to local friends and family!!!Service: Car towingService: Car towing

  miss t
3 years ago
If I could give them zero stars I would. My insurance company booked them for us. They kept delaying the tow time by an hour. Afyer 5 hours, I called USAA and cancelled the tow because I hired my own towing company because I didnt want to wait until midnight. My towing company was there in 10 min. However, I called Octavio's twice. The second time was about the 5th hour. I heard laughing in the background as he was telling me they were so backed up in Dixon .When I googled them, I found out they are out of Dixon. That is where they told me they were held up. they told me that after the first hour as well. I hope my insurance company fires them.

  Evdoxia Kalis
5 years ago
Very polite and very sincere and well groomed., Justin was very conscious of my vehicle and the care of getting it out of a difficult place without causing damage to it. His boss (the owner) was very kind and helful as well and went out of his way to help. My vehicle was quite large and heavy. Would definitely recommend and use this company againResponse time for a Friday night was pretty decent as well considering the traffic and where I was on Chiles Rd.

  Isabel Espinoza
2 years ago
Over charged us. The guys told me he would charge us $310 and charged my husband $375 from Davis to the country side of Vacaville. I had to take my mom to the hospital so I didn t know how much he had charged my husband. They didn t place the car where my husband told him too. The car was total so we wanted them to place it in a certain spot.Service: Car towing

  Johnathan silsley
7 years ago
They won't tell you about the adapters you'll need for their trailers and then you have the option of purchasing their outrageous price adapter or delaying your plans to go and buy one somewhere else additionally if you purchase a protection plan they will tell you the cheap price but won't tell you that is the cost per day. I will give them credit that they do keep their trailers in good condition and relatively friendly I just wish they were a little more upfront with their costs

  Cyrillia84
7 years ago
Today my tire pop on my freeway on my way to the bay. Zack the tow trunk driver saw me on the side of the road. He offer to put on my separate tire but my lug nuts were stripped. He took me and my son to a tire shop in Dixon to get it fixed as well got me a deal on 3 tires instead of one. I was so appreciative because I don't have roadside assistant yet but thanks again Zack your was awesome!

  Heidi Gaskins
a year ago
I used my roadside service, and within 20 minutes Alex showed up. Very nice & professional. He gave us amazing service.Service: Car lockoutsService: Car lockouts

  Anthony Luciano
a year ago
im from New York I m in Davis California my insurance called these guys for road side assistance since my battery died they spent 20 minutes driving around a parking lot looking for me which can be walked through in about 2 they must have passed me 10 times before I stepped out my car I know for a fact I m the only make and model of my car in the lot to have them tell me they ve been looking for me for a half hour when I seen there calls after the assistance was done and they called 5:07 found me at 5:25 they spent a heaping 3 minutes trying to charge my car and tried to attack the red to the black and then drove off there attitude to there service is the same very bad.Service: Battery service

  Jacob Hadley
a year ago
Awful experience. Waited 45 mins for them to come and help with our tire, then called and said that their car broke down and couldn t come help us.

  Haley Wilken
2 years ago
I was stranded at 9pm and another tow company had failed to come, but Octacios came within 15 minutes and were incredibly friendly and helpful and calmed me down and took me to the nearest mechanic. Would 100% call againServices: Battery service, Car towing, Local haulingServices: Battery service, Car towing, Local hauling

  Zachary Morris
3 years ago
Needed my car towed from Winters to Dixon for maintenance. Super easy and friendly. Hopefully I won t be needing a tow ever again, but if I do I ll be using Octavio s towing.

  PJ Parrott
a year ago
Worst ever. Lied about the cost, then left me in a dark ally at night and said could walk to a 7/11 or bar for further help.Service: Car towingService: Car towing

  steven kipker
7 years ago
Very quick and knowledgeable people they are now my number 1 pick for towing and road side service

  Ben Olinger
2 years ago
prompt service, good price, got me from 113 way out in the farmland

  Chris Keller
2 years ago
Locked my keys in my truck luckily these guys came and saved the day 20 mins later and I was on my way

  Evangeline O'Neil
6 years ago
Out on the middle of nowhere. The sign saying where it is is small and the tow yard is far back. Empty field in front and before the train tracks.

  Levi J Dolinski
4 years ago
Great service by far the best price and fastest response time...

  Jeana T
6 years ago
Amazing, friendly, and helpful service. Made me feel better in a desperate time!

  Vida X.
11 months ago
Fast and Awesome! Thank you!

  Valerie Davis
8 years ago
Very punctual and very nice love Octavio's towing