Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nena De La Torre
5 months ago
Had a great experience the store was really clean and organized, Laura the Manager was very friendly and helpful
Anthony Pantazis
2 months ago
Best auto parts store in town. The guys currently working there are knowledgeable and professional. Would recommend.
Bradford McGlone
10 months ago
Service at this Dixon, CA. location was great!! Santiago outstanding service desk guy was helpful in explaining things to me. I got on your rewards program he also helped me on that as well. So far so good at this store.
Michelle Nguyen
4 months ago
Great customer service and very helpful employees.
Darla Harper
a year ago
No friendly customer service! Associates to busy talking about how handicapped people use it to take advantage. Being handicapped, I took great offense to their conversation. In front of register was rack for impulse shopping, I saw some cute flashlights marked $2.99, I confirmed with person that it was correct price, so I figured I would buy 3. They rang up $3.49, which was fine, but I asked why? The "manager" who was standing by, who was having the crude conversation said they were no longer the "hot price"... That I could put them back if I didn't want them !! I still purchased them all but explained it was just the principal. He walked over, removed all the pricing from the rack! I was just very disappointed at your employees.
rebyctsipar5000 psn
10 months ago
I've been going to this auto zone 5 years for all of my automobile needs cleaning needs oil oil filter everything Car Wash soap, Wax, microfiber towels 2-ton jacks everything , I've came dressed up nice, Ive came dressed up in my pajamas and I've never had an issue with the customer service until today. today will be the last day I go to AutoZone. June 14th 2023 10 am -11am dealt with a representative of AutoZone beautiful but very snobby lady working the cashier. I just got out of the hospital, inalot of discomfort, still wearing hospital band. and I asked for help to get my car battery from the back of friends vehicle because my battery was warped by battery acid because I've had it for 5 to 7 years so I don't know any identifying marks and tell her what battery I needed, still wearing my Hospital band, she laughed and said no. sold me the wrong parts, felt disrespected, belittled, judge. because I didn't know if my Nissan Sentra was a sports or SC or SV. I just know it's stock. Came back to another representative of AutoZone he was older Hispanic man that helped me with my return and purchase. HE WAS AMAZING I'll say it again HE WAS AMAZING and understanding and kind knowledgeable and I explained to him that I'm hurting and I don't feel good please be patient with me was absolutely understanding super patient and amazing and help me come up with Alternatives, and solution for my problem. I wished all AutoZone employees strive to be like this gentleman I wish AutoZone trained their employees like that man. I feel like lady I had dealt with earlier intentionally sold me the wrong Parts. I hope everyone else has a better experience than I did but in big name brand companies like this a positive review goes a long way and negative review goes much further
Michele Mcqueen
10 months ago
They were very friendly and knowledgeable. They checked my battery found it was bad and replaced it and did another check to make sure my regulator and starter were okay.
sybau 5
2 years ago
I was having trouble with my battery. I went in and asked for help and a young man named David,B. gave the best costumer service I had ever received in a store. I appreciate the outstanding costumer service. To the manager of the store, give this young man a raise.
Nancy
8 months ago
Luis was extremely helpful when my friend and I came in today to get a part. Very friendly and we really appreciate it.
Xaii
6 months ago
Richard really helped me out with the battery I had. Very informative and helpful!
MIchael Roberts
a year ago
Sherman the store manager helped me and he did a great job, he explained all my options and even helped me put in the battery after I bought it.
Nancy Petersen
a year ago
I cannot say enough good things about this place!! They simply give the best service with a smile. This is my auto shop from now on!!
Sara Silva
a year ago
The people that work there did not help me they don't have customers service friendly very rude ? I ask for a paper funnel so I can put my oil in my engine but he even asnswer me back so I thought Auto zone was better then O Riley's but I Riley's is were in going from now on .I give them 0 Star but I have to push a star in order to post this message
steven gresswell
8 months ago
AJ is top notch! Great service and very professional with a great attitude.
Alexia Johnson
6 years ago
Oh my gosh just had the greatest experience. I showed up to check my engine light and make sure that I had coolant for a long trip and the representative also checked my oil and let me know that I needed a quart and a half of oil and that could have been part of the reason my car was overheating. I now feel very safe and confident in my drive to Redding California, which is 150 miles from Dixon. I wish I could remember exactly how to say the representatives name but it started with a G and he totally deserves some recognition for how awesome he was. ( tall with Shaggy brown hair)
Maria Coogan
3 years ago
Great customer service! Great price! I Bought a battery and filter, both installed for me! Thank you Edna she was awesome!
Nahid Movassagh
7 months ago
Very friendly and helpful all the time.
Gerardo Ramirez
5 years ago
I got everything I was looking for and and some extra stuff I forgot I needed thanks to the helpful staff members, not only worked with me and helped me find the right deals for my budget, also had given me great advice on the car problems I was having and took the time to listen to try and help... Goes along way thanks again
Lori McCarty
4 years ago
James and Raf are so amazing. They helped me change my battery out. Definitely will keep coming back.
Jeff Martin
5 years ago
I called to see if they carry a part its had to find. The guy tells me he doesn't know if they have that specific part but it's on the sales flor so I would need to come in and look myself. I told him I live in a different town if he could look for me he replied you need to come and look yourself. I will never go in there. I do not know what is happening today with customer service.
Agustin Romo
4 years ago
Children running the store that don't know anything but what the computer tells them. If you know exactly what you need they have the better prices than the guys across the street... just don't expect any help beyond ringing it up.
Dr.Jean-Pierre du Pont
5 years ago
If I want to find something or order parts for my vehicle auto zone is the place. I needed a registration holder not available in New York but I knew the were sold in California because I use to live there. Sure enough the had two so I bought both.
Stephanie Lambert
3 years ago
Called in from Orangevale to order some items for my daughter and Jayden was very helpful and polite. Thank you for the excellent customer service!!!
Sam Yang
3 years ago
The service rep was very courteous and helpful. Took his time to check the battery and alternator's status... needed a new battery...
John Canada
6 years ago
It's Autozone, don't always listen to the employee advice, they are salesmen, not mechanics. Always research and compare what they say to what a reputable mechanic says. Good customer service though.
Christin Bendorf
7 years ago
Love this shop. Employees are knowledgeable, helpful, and make getting car parts easy. Great experience glad you came to Dixon!!!
Tired_Sketch
3 years ago
Love the Dixon store Great customer service helpful staff love how is run by the lady s good environment in their
Malakkar Vohryzek
5 years ago
Very helpful, great staff, picked me up from the GTO auto mechanic shop, so I could buy the part I needed to replace, then dropped me off back at the mechanic shop --- now that's service!
Andrew Raiderfan sweeney
2 years ago
Very friendly and helpful when I need some parts for my car
Eric Liao
3 years ago
The staff, Rafael C is a very nice person, helping us replace car battery