Dana Point Automotive Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Audrey Murphy
a year ago
Stop looking now! THIS IS THE PLACE FOR YOUR VEHICLE! I highly recommend Dana Point Automotive. I found this location because I broke down right in front of their shop. They were working after hours and still took the time to help me. They were professional, knowledgeable, and I felt like they were very honest and trustworthy. They completely stand behind all their work and the quality of their work is premium. I really cannot recommend them enough. I have had a family mechanic for years, but this will now be my go to place! I will recommend to all my friends and family from now on and a HUGE thank you to the amazing team at Dana Point Automotive!!

  Patrick Maher
11 months ago
I got estimates From Honda for my van and Ford for my Mercury. Then I went to Dana Point Automotive as they had won our town's Best auto repair for many years. So thankful I went to them. Honda told me I had to replace the timing belts, replace power steering pump, repair leaking transaxle. Those repairs were over 3 thousand dollars, and that did not include the AC compressor, or the AC evaporator. Eric at Dana Point Auto said the transaxle was not leaking and nothing wrong with the power steering pump. He replace a hose and an O ring for $25 versus the 1000 dollars to replace the power steering pump at Honda. Eric said the AC evaporator was good and did not need to be replaced. So my total bill was a fraction of what it would have been at Honda. I took my Mercury in and encountered the same situations. I was told the transaxle on Mercury was leaking but it was the transmission oil cooler. He did a complete service on the Mercury at a fraction of what the quoted charges at Ford were. In this day of not being able to trust anyone, it was most rewarding to encounter an honest businessman. They are not the cheapest, but Eric does not pad the bill, and most importantly they do not fix anything that is not broken. I think Dana Point Auto rightfully earns the award of Best Automotive Repair Business in Dana Point. I am a 37 year resident of Dana Point, CA. Patrick. My vehicles run like new and no leaks. Many thanks!Service: Auto maintenance

  Johana
11 months ago
Came on Saturday because I had a flat tire. It says on the website and on their door that they open at 8am on Saturday. Waited an hour, it was 910am and they still hadn't open. Need to update your times if you're not going to open on time because people rely on your service hours to plan their day. This is unprofessional and unreliable!

  James
a month ago
Got the job done even though we didn't make an appointment.

  Patty Gallagher
3 years ago
Highly recommended. I've been a customer for 10+ years and have never been disappointed. They take the time to explain the charges to a dumb female. Their work is the best, prices are very reasonable, very courteous and friendly. They always go the extra mile!

  Paul Strauss
4 years ago
Went in for a Smog test. Passed all the emission requirement but was failed because there was a mild seepage of oil from the valve cover. There was no oil even close to the exhaust manifold and no smell of burning oil. I was charged $81 and it was suggested that they could investigate the "problem". The guy before me failed the emissions test and he was quoted $176 to just investigate his "problem" . My mechanic who has 50 years experience said that the oil on my engine was a minor problem and that there was no active oil leak, and that the conclusion of the tester was "BS". The next smog tester I went to said the same and passed the car and I only paid $50. I certainly would not recommend this workshop to anyone.

  Stanislau Charniakou
4 years ago
They're nice and friendly, but that's where it ends.Had a fading brake pedal problem, after "diagnosis" they suggested to replace the master cylinder. This did not fix the problem, because none diagnosis was done - the problem was in the ABS HCU (as I later found out myself by looking up the forums - there's an easy way to check for that, as HCU has a special port for that, I did it in 10 min), which they quoted another 3k+ to replace (which is funny, given the cost of new OEM part is 1200, and the unit is easily accessible in the engine compartement -- so another 2k must be for labor). The final drop is when we discussed it on the phone, the guy said he'd discuss it with the manager and call me back, but never did.

  A M
a year ago
This is the most honest auto mechanic you can come by. The owner is a straight shooter and will tell you how it is. He is my go to mechanic. Definitely recommend!

  Jovan Silva
5 years ago
I got a brake job here and after a couple days I heard a squeaking noise coming from the back wheel on the driver side. When I pulled over to check what is was I saw that all the bolts holding the wheel were not tightened down they were just finger tight. I would not recommend this place to anyone.

  The perg
5 years ago
Very unhappy with there service.Took my 2003 f150 in because it did not the pass smog test and its running real bad.They said the code came up bad cat converter.so they said i should change the air,gas filters and spark plugs and a oil change (less then 4500 miles on the plugs and air filter) the fuel filter is old (oil changed 2000 miles ago) I declined all of that knowing thats the root of the problem since it runs just fine for a 100 miles or so after the codes are cleared but what really got me was they did not even clean the dirty finger prints off the doors and hood I mean come on thats basic 101 stuff.never going back.

  Michael J. Gibbs
6 years ago
Went in for a smog check on a Saturday morning. Was in and out with no hassles or attempts at an upsell. Very trustworthy and competent. Plan on going back soon for more extensive work based on this experience.

  Craig Darling
7 years ago
Fantastic automobile shop. I highly recommend it for all of your automotive repair needs. I have always been treated fairly by the owner and they have been in operation since the 1960's which goes to show that they do business fairly and honestly with all of their customers.

  Jeremy Coates
4 weeks ago
Got me back on the road same day.

  Jason Putnam
2 years ago
Stopped here today after pulling out of the Marriott and having having an overnight flat tire. Super impressed with shop and service. Top notch. Thank you.

  Parker Call
2 years ago
This shop is amazing! Fast, honest, and very friendly! We take all our cars here.

  Susan Bell
3 years ago
They have been caring for my cars for 30 years, friendly efficient, trustworthy and knowledgeable.

  Kelly Larson
a year ago
Honest, thorough and incredible diem to earth mechanic. Wouldn't go anywhere else !

  Carla Baker
3 years ago
Fast reliable respectful place. Definitely my favorite smog shop

  Tim Jones
5 years ago
Nice friendly folks. Worked with me being on the road and living in my vehicle. I trust them.

  Rich Grabowicz
a year ago
Honest, trustworthy, and knowledgeable. Highly recommend!

  Suzan Ghami
6 years ago
Great reliable service and very nice staff.

  Avi Burstin
6 years ago
These guys are amazing. Honest and professional.

  Dave Kaplan
2 years ago
Great guys . Smog check

  Debbie Andersen
6 years ago
Fast, affordable and very clean

  Barb Nelson
3 years ago
A perfect experience!

  Galddinno Marcos
6 years ago
Good jobBom servi�o