NAPA Auto Parts - Daly City

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Patrick Star
10 months ago
Awesome local part store with friendly staff. If you need any parts ask for Izzy. They have access to local wholesale part dealers for drop shipping or pickup same day.They have German fluids and additives. LiquiMoly engine oil/ engine flush/engine oil addictive, Febi Bilstein Power steering fluid, Pentosin ATF fluid, Mobile 1 European formula best price!They have full line of OEM ZEREX antifreeze for BMW/Mercedes 50/50 premixed ready to use cheaper than any other local store or online store.

  Eduardo Jauregui
3 weeks ago
Called over the phone to see if NAPA had a part in stock or at another location, since they are on my way out of town. Both AutoZone and O Reilly were happy to point me to a store that had it in stock or offered to special order.NAPA on the other hand didn t even bother checking and expected me to believe they could not order it. What a joke, I d shop elsewhere for quality service with employees who are interested in helping, this location is not trust worthy.

  Anthony Neumann
8 months ago
Came to return a brand new battery that I did not need within 30 days and was told no, despite the fact that Napa's policy online states that I can do so.One clerk attempted to pull up a policy stating otherwise, but was unable to provide any evidence.

  Eraclio Razo
6 months ago
Friendly staff and very helpful. I didn t find what I was looking but that was ok. It was motorcycle part. It was a long shot! Lol

  Daniela Santisteban
a year ago
Thank you so much for your help today! No one in SF wanted to change my battery for some reason. Got immediate help, a good price, and great service!

  HaroldMillerFor SanFranciscoMayor
3 months ago
It's very poor selection of tools from a tool shop. A tool specialist what a joke.

  Matthew Hwang
a year ago
Came in 30 minutes before close looking for a 10mm socket wrench to install a new battery. The employee said they were out, and he instead went to his car and lent me his socket while I replaced the battery outside the store. Such generosity is rare these days and I greatly appreciated the act of kindness.

  Colin Brann
11 months ago
Placed an online parts order on a Sunday afternoon, needed the parts Monday morning and they weren't 100% ready (my own fault) at 8am Monday. Isagani went above and beyond to get the parts from another location within 1 hour (9a) and I was out of there with everything I needed. Give this man a raise!

  linda Baldisseri
a year ago
Give me wrong colour of paint and said it looks pretty close but it didn't but nevertheless ended up getting myself almost match he said didn't have more paint other than what was just inside the door on the other side aisle I spotted a full shelve of paint but not what I wanted costed $21 at O'Reilly's was $9 for exactly the same can who's ripping who off go figure out

  A.K S
5 years ago
I reserved online and when I actually picked up the parts, the price is higher than what i saw online. According to the counter person's explanation, the parts I ordered, the 'pro-pack' has to be ordered in bulk and because I ordered just one, i'm not eligible for the discount. When I asked him then why their online system allowed me to put '1' in the quantity box and let me checked out, he was speechless but still refused to honor the original online price. On another visit, the counter person tried to up-sell and when I refused, he refused to honor the online price and suggested that I cancelled the whole transaction.I used to be their regular customer until today because THEY DO (TRY VERY HARD TO) NOT HONOR THEIR ONLINE PRICE.

  Vanessa A.
4 years ago
The store manager named Alex lacked in customer service by a large degree. He was incredibly difficult and sarcastic while conducting a simple transaction. I'd rather drive to the Napa in Burlingame where customer service is prioritized, then to shop at this location ever again.

  Art's Fun Channel
2 years ago
Excellent customer service. Very knowledgeable. Very respectful. Good humoured. Definitely worth slightly higher price. No problem with returns.

  Robert Hendrickson
2 years ago
Brought some stuff I originally ordered for return as I was requested by a NAPA online agent. They wouldn't take it for reasons they cannot answer and made me ship it in myself. Seemed like pure incompetence on the employees' part

  Will Wong
5 years ago
Alex helped me more then he needed to. Even though the car battery was more expensive then costco, I didn't have to wait in line for an hour at the service center. Plus Alex came out and helped me remove my battery because one of the terminal connectors were seized. Costco wouldn't have done that for me. Five star

  Alexander Bear
5 years ago
Terrible customer service and useless employees who know next to nothing. Also beware this is a franchise store and does not operate like a typical NAPA corporate store. Good luck getting any product under warranty replaced. 1/5 starts is generous.

  Chelsey Yu
4 years ago
The store manager Alex is so knowledgeable and helpful. He helped me install my headlights and wipers. Found couple things that the dealership couldn t find. Thank you so much for your help!

  Rebecca Benjamin-Carey
7 years ago
I am travelling through California in a '86 motor home and my alternator died in San Fransisco. It was impossible to find a shop that couldhelp us out and even the auto parts stores didn't seem to know what the heck they were talking about. I called this Napa Autoparts and Scott was like an angel sent from heaven. I had lost all hope but even without pulling the alternator out he was able to find a match over the phone. He was SO incredibly helpful and knowledgable. I was more than happy with the quality of service and the product. These guys are great!

  Luis A Magana
3 years ago
I got heanch of my truck the Filipino guy Hit the professional he is in service he s a very nice guy and give you options and better options to get original stuff so I put five stars for him the best customer service and parts if you need anything I m parked go to Napa on Airport Boulevard

  Motorsports Euro
10 months ago
John is the best, very helpful. Great parts store

  John Saybe
a year ago
Had the type of battery I was looking for. Great folks. Very attentive

  FREEDOM 4FREE
2 years ago
This guy is awesome helped get me the parts i needed fast friendly and really cared. Helpped me out big time

  Calvin Henderson
3 years ago
I found out I had a brake light out most of the places you go to make you buy two Napa are you ready you only have to buy one I put the brake light in I don't have to worry about getting stopped and getting cited

  Jef P.
8 years ago
Extremely helpful in locating obscure parts, for a great price, and quickly with that! About a million times nicer than at the store in SF too.

  Mr. Ness
4 years ago
Very helpful and friendly staff. Never had no reason to complain about the service provided

  Jenny Tom
2 years ago
Didn't have what I wanted, cost more than other parts store. Yes it's the same exact item, brand etc.

  jason ravanell
5 years ago
They had what we neededAt a decent price.Service with a smile.Highly recommend!

  Will
2 years ago
I ordered online and the guy couldn t find it, took awhile but we figured it out

  Ernesto Plascencia
4 years ago
When it comes to motor oil, this place is definitely not the place to go, they barely had any in stock and what they did have was super expensive. Staff looks like they did not want to be there

  James B
5 years ago
Very helpful. Checked my battery and charging system for me. Only 4 stars because there Is nowhere to park.

  David Falesoga
4 years ago
The owner and staff are very nice and friendly. The store is clean with reasonable prices