Giannini's Auto Body Shop

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  McKenna Shipley
4 months ago
I was referred to Giannini Auto Body by my insurance carrier and I will forever be grateful. From start to finish, the staff was informative. Thoughtful and went over and beyond any auto body shop I have ever dealt with. Being without your car can be stressful They made the arrangements for my rental car and handled everything for me. The owner Mike even offered to install my headlight bulb for free after I had tried to do it myself and failed. I am a lifelong customer and highly recommend this shop.

  Aylin Soria
2 months ago
They did an amazing job with fixing my car from a light fender bender. They also have great communication. On top of that I appreciate them vacuuming the inside of my car it was so nice and clean. One of the best Auto body shops I been to in a while.

  Christopher Cuevas
4 months ago
Giannini Auto Body is the best in the business! This is my fourth visit to the shop and I and my family will be customers for life. The office staff is friendly, knowledgeable, and provides constant updates. My car is always look better than when I brought them honestly better than when originally purchased. This shop five stars from me.

  H T
4 months ago
I was devastated when my new car was rear ended And needed to have the bumper and back quarter panel replaced. I didn t have rental coverage. Therefore I needed a shop who could get the work done quickly, I called around mini shops in the Daly City area. Most shops couldn t even get my vehicle in for an estimate that week, but Giannini Auto Body understood my dilemma and offered to do a same day estimate. I went to the shop and was impressed by all of the staff. Nick, the estimator inspected my vehicle and promised an estimate within the hour, the shop was clean, they had the best coffee and I was sold. I had spoke with several other shops, and they estimated having my car nearly 2 weeks. Giannini Auto Body offered to have the parts pre-ordered in the work done in a fraction of the time By utilizing their in-house calibrations. In layman s terms, making sure my cameras and safety features work correctly the shop performed exactly as promised and they have 100% of five star review from me.

  Chelsey Simpson
4 months ago
My 2020 Acura RTX had been both vandalized and in a front end accident. After asking several friends for a referral to a autobody shop, Giannini Auto Body came highly recommended. After contacting my insurance, I dropped my vehicle off to Giannini s Autobody and my rental car was dropped off in minutes. The owner Mike Giannini was at the office And explained the full process. While my vehicle was being worked on Nick, the estimator called periodically, giving me updates on the status of my vehicle. My car was ready in time And the quality of the work was better than any I have seen. Not only is my car back in even better condition. His auto body had washed my car and arranged for my rental car to be picked up. I cannot say enough about the auto body level of professionalism, customer, service, and quality product our 2nd to 9

  Monchichi
4 months ago
A+++! Mike the owner is super involved, goes over and beyond, and extremly meticulous about the body work and paint they put out. The work has a lifetime warranty and the parts are high quality. I highly recommend Giannini s Auto Body!

  Pedro Fernandez
7 months ago
There are simply are not enough stars to rate these folks. Great communication, outstanding service, good people. Nobody wants to put their car in the shop, but they made it a pleasant experience. Thank you, respectfully, pedro.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Karen Knuth
11 months ago
This was the second time I brought my car to Giannini's Auto Body Shop. They come highly recommended by GEICO Insurance. I was in an accident and there was extensive front end damage to my car. The customer service I received from Giannini's was top notch. Nick Horsley, manager of the shop, was very thorough and kept me updated on the status of my car as well as Angie, the office manager. I also had a chance to meet Mike Gianinni, CEO, and he too was very accommodating to make sure I received the best service. I would highly recommend this place for your car repairs.Service: Body & Trim

  Mwiche Simwanza
a year ago
I left my vehicle for a day, service was quick, but my back rubber mats were stolen. I would have given 5 star, but thier customer service is too unprofessional. I called several times to find out what happened to the mats because they are quite expensive. The response was we'll call you back once we speak to the person who worked on the car, no one ever called back, thought about going to the police.So frustratingService: Body & Trim

  Mike Gonzales
2 years ago
They replaced a mirror for me but it didn t work right. They blamed the mirror. Got another and same problem. They didn t bother to look inside the door for bending inside the door itself, so the mirror doesn t fit properly now. They promised to buff out the tape and scrapes they made changing it. They never did. They sent me to a Chevy dealership instead (they did nothing to fix it as well). They don t respond to messages. They meant well though.

  Cynthia E
a year ago
My deughter was Tboned by a meter man last Christmas Eve. Giannini's did a great job with the car. They were helpful and personable and understood our stress.Nice waiting areaConvenient location in that it's not crowded. Parking is east. Near main streets, bus lines.

  Jon Doe
13 years ago
I've only had one experience with a body shop, and Mike's is it. I think as body shops go, they're probably the best you can find in SF (unless your uncle owns one and will take extra special care of you). That said, (and this comment is more for Giannini's than for customers) I think there's some room for improvement in terms of reassembling the car parts after they've been painted. My recommendation to customers is that you leave a detailed written list of items you want the shop to remember when you drop off the car (although I did this, and all the items didn't get done). In fairness, my car went through a complete paint job, and also some fairly major panel replacements, but the little things (washer nozzles installed backwards, etc) and some bigger things (not saving some plastic parts from the original bodywork) that weren't done right were annoying.On the positive side, however, the paint job is superb. The shop let me take the catalogs of paint colors out in the sun for almost 30 minutes so I could get the exact color I wanted. They worked well with my insurance company, and they always answer the phone. The place looks very professional, and there are always a fair number of high-dollar cars.Again, I would generally recommend these guys to anyone, but with some caveats to make sure you're totally satisfied. And Mike, if you're reading this, thanks a lot for the great work, and keep raising the bar for what a good shop can be.

  Rodrigo Reyes
a year ago
05/18/2022. I'm going to leave my comment here because I'm super disappointed with GIANNINI'S AUTO BODY, because they did a bad job on my car, and the customer service was the worst by the manager who I think is called DIAMON SMITH...they painted it of a different color than the original then they broke some pieces around the left edge of the fender that they then glued together with glue they were not able to order a new piece later they lost some plastic that goes around the left doors but the worst thing is that they did not say nothing I was very angry and very frustrated and I called my insurance company so they could claim what they did to my car ..then we took the car to. ARCO`S AUTO BODY .. and ..you did a good job. The car was super good and the customer service was first class... With this message I want to convey to all the people who want to leave their car in the hands of these people... think about it several times... not because we are Latinos we have to allow us to be humiliated and mistreated...

  Edgardo Santacruz
a year ago
I m not happy with the work they did on my car! I wish I ever brought my car here, I brought it here because it was in my insurance network but I regret it every day, they got almost $7k to fix 2 doors and front bumper, I could have fix all of that and paint the entire car with 7k at my regular body shop that I always take my cars to. Also they charged the insurance for parts they didn t even replace (door handles and mirror where supposed to be painted)

  Jasmine Murcia
4 years ago
My mother was involved in a fender bender and the insurance company set up a repair appointment with Giannini's auto body shop. Our experience with them was really smooth. We showed up, they took some pictures of the damage and gave us a time estimate before they started working on the car. They have enterprise car rentals onsite and arranged for us to take one home. The repair did take a couple of extra days, but they called to let us know the cause of the delay. When we picked up the car, we were very satisfied with the repairs, and didn't have to return the rental car to a separate location.

  Batchimeg Sh
6 years ago
Stop wasting your time and go to a different auto shop!!Not good at what they do. My mother went to this place which was recommended by her insurance. Her car needed new parts, some paintings and wheel repair. New parts they replaced had a huge spaces in between, the painting looked so obvious that it was not same color; and wheel repair looked very different from other wheels. She had to go there 3 times. Still horrible...we had to go to different place and pay out of pocket. And someone ate in her car and didn't clean after themselves. Very unprofessional. Also, if you call them twice, you will get 2 different answers. I don't know why they are open. Won't recommend this place at all.

  Raymond Wang
2 years ago
Avoid this place! Terrible quality of work!Gianninis returned the vehicle with a lot of corners cut and not fixed 100%: Hood wasn't flush closed, car kept pulling right with steering wheel centered, they didn't calibrate the cars' sensors so it kept giving a malfunction warning light and they even put the floor mats down without securing it(re: Toyotas floor mat scandal).Unacceptable work!Service: Body & Trim

  Joey Rogers
2 years ago
I've gotten 2 cars fixed here and both times they helped me get back on the road quickly even most recently during the pandemic while other shops said it would be over a month they fixed my truck within 2 weeks. I definitely will refer friends and family here

  SEKO STAR
a year ago
I agree with Who 1 star marked this place.They fixed passenger side fender with the after market parts (what the ) they didn t put original part and really bad paint job.Don t go this body shop find good better one.

  Brian Lopez
5 years ago
STAY AWAY from Giannini's Auto Body Shop! They had my car for 4 weeks after the initial estimate was 6 days. Best part is that all of my belongings were LOST/STOLEN from my trunk, and of course they did nothing about it.I'm a doctoral candidate in clinical psychology and should be a practicing psychologist in 3 years. I try to help people as much as I can as it's who I am and what I do. However, when people treat you so poorly, the best I can do is to warn people, so they don't get taken advantage of like I was.I will update this review if they do the decent thing and reimburse me for my "lost" belongings.

  Sam Orosco
3 years ago
Giannini's Auto Body Shop does quality work and delivers your vehicle back to you in a timely manner. They can also help with those needing a rental car during the repair process.

  John Hicks
4 years ago
STAY AWAY from this place unless you want to get scammed and lied to. I went here after an accident because my they have some type of partnership with my insurance and it was recommended. To make a long story short, they worked with my insurance to conceal evidence and make me pay out of pocket for damage my car had sustained during the accident by claiming it was pre-existing and had no photos or evidence to back this up. Wish I had taken my car somewhere else.

  Mark Johnson
6 years ago
Been around cars all my life and knows what it takes to get a job right. These guys know what they're doing. Body work, paint, etc. There's more to it than the average person understands. If you have a nice car and want it done right, I wouldn't hesitate taking it to these guys.

  Clauida Ramos
6 years ago
Samantha was my estimator. She made the process quick and easy. They left my car looking like when I first bought it. Great work and amazing customer service. Thanks Samantha!

  kelli martin
2 years ago
He took great care of my car after a collision and fixed another ding on the car for me for a reasonable price. I would recommend this auto body shop to anyone!

  Carlos Hernandez
6 years ago
Brought my S2000 to get it fixed but was partially fixed! Bumper not aligning, rubbing issues with the tire and bumper. Definitely never taking my car to this place again!

  z l
5 years ago
I would like to give -5 star if possible. Very poor customer service and slow response to any calls. The staff does not care about your car even when the car has been there for a long time. A lot of excuses.

  Vanessa Hamilton
2 years ago
Gianni's is a place I will always recommend to someone for repairs to their car they have awesome customer service and I was extremely Happy with the work they doneGianni's you rock

  Elliott s
6 years ago
The coolest coffee machine in existence is in their lobby. Went there for a recent Geico claim, they did the work and the car looks better than it did pre-crash

  meees
6 years ago
Horrible customer service , they told my car would be done by Monday and i took it there on a Tuesday then once Monday came they called and told me that my car would be done Wednesday! It was such a horrible long experience was just happy once I got my car back this place and Geico take no consideration to cooperate with the customers I WOULDNT refer this place to ANYONE