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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Vasquez
a month ago
Just came back from Paul s Car Wash. I ve gone here for a while now and I ve always liked the work they do and I ve never had a problem until today. Once I got home I noticed a bad scratch on my drivers handle that I know for a fact happened when they were washing my car. I m not a person who likes to complain but I do take good care of my things and my car is only a year old. I called up Paul s and told the manager that I m bringing my car back so he can look at it and that I needed to eventually talk with the owner about making a claim. When I arrived I was greeted by one of the detailers and he assured me that he would be able to buff it out and that everything would be fine. I gave him the chance to make it right and he did which is why I m giving them a 5 star review. Once he buffed it out he re-washed my car and everything was good. I was ready to be done with this car wash but since they were able to fix the scratch re wash the car I ll continue giving them my business.I ve added pictures of the scratch when I got home and what it looked like after.
Jenn G
9 months ago
This place is okay for a regular Wash. unfortunately I thought if I paid more it would be cleaned better but it wasn t.The early bird special is the best deal if you just want your car washed and you can t do it yourself.In the photos I added you can see the small spots that I thought would be cleaned off.
Mac Rivera
11 months ago
I was taking my classic roadster for a weekend drive and I discovered I stained my paint with some super glue after fixing the car cover a week prior. I was in a hurry but I should have checked. Paul's Car Wash was recommended to me by my neighbor and Benny helped me remove the stained glue even if it's not part of their menu. I will definitely come back for their service. Thank you Benny!
Rene R
4 months ago
I just stopped over there and spoke with a gent who worked there. I asked about detailing my truck and was given a price. I then mentioned that I had one of those 25% off coupons that I got from them via text. He then told me that they usually expire... To which I said... No, I saved it, it's good. He then quickly told me that they don't honor them with "detail work". He seemed to just want to brush it off and not honor it... And it rubbed me the wrong way. Coupon says ... "25% off any service on your next visit". If they cant Honor what they advertise... Then don't offer it . Don't care for shanagans . it's time to go somewhere else. Been going there for years.
Yesenia Melchor
a month ago
My first time coming to this place since we moved to this area. Staff was friendly & quick. However, for those prices, they truly need to be a bit more detailed. Overall, it's ok.
Ted Ziegenbusch
3 months ago
Great attention to detail. They can do an oil change too. Great staff. Fast and efficient.
Martha Curtin
5 months ago
They did a great job detailing my car. Very pleased with the results!
Danielle Olsen
9 months ago
I paid $45 for a wax on special my car still had dirt on the tire rims (which they said wouldn t come off until I literally wiped it off myself with my finger) there were water spots- same thing, they said wouldn t come off but I wiped with my finger. What is the point of getting a wax? Plus it took at least 15/20 min before my car even rolled through the machine, and then it was done 30 min later who can do a decent job on interior, exterior, AND WAX in 30 min?They are lazy. Over priced. And rude. When we called multiple times after the fact, they hung up on us.
Ronnie Carranza
2 months ago
They very respectful and service is great I'll recommend to them family and friends
Mike M
2 years ago
Stopped by and they weren't too busy. Quality service and a great car wash. Great experience.
Herm Carrillo
11 months ago
Most difficult Manager to deal with they post a senior special Monday Thru Thursday he argues you must 65 years old to qualify for the discount but in Ca according to the DMV 62 is the legal age to be a seniorThe no sign specifying their age requirementThat s illegalServices: Auto interior vacuuming, Car waxing
Lee Lee
10 months ago
These amazing people turned my kid germ infested SUV into what looks BRAND NEW!!! I felt bad for all that they had to do but man O man, they really hooked our SUV up! We will be coming back again and again!!!!!!!!!!
Shreyash Bhattarai
9 months ago
They did a pretty bad job of cleaning my car. There was a lot of places they missed vacuuming and also some spots on the outside. Overall, I don't recommend going to this place.
Mahogany Brown
3 years ago
I have been coming here off and on for years and each time I ve always received excellent customer service. I love that they have rewards cards for a free car wash and have upgraded to a system where you can enter your # so you can keep up with your car washes instead of having to remember to bring your card. They also send texts periodically to keep you informed of their specials. Just a really awesome establishment.
Donna LaMothe
3 years ago
I found this car wash average, at best. These days, the majority of the car washes in California only clean the outside of your car. If you want them to wipe off the dashboard and console, they tell you you need to pay $70.00 - $100.00 for a detailed service. I sooooo miss the days when service people took pride in cleaning your car well, inside and out. As a result we felt good about giving them a good tip. I was so glad I didn't tip the service guy before I got into the car, where I saw salt still on the middle console.
Scott Lauer
2 years ago
Been coming for a few years now and always have great experiences here, especially for the prices. Not sure what the previous commentor meant about the white guy with facial hair being rude. He has always been very friendly to me.
The Gill Family
3 years ago
Love this place. Dan and his Crew always take care of me real good. I bring all 4 of my cars here all the time including my Supra.For COVID season, they wear their masks and have hand sanitizers available at the counter.Keep up the good work.Very respectfully,Mr.GillServices: Scratch removal, Vacuuming, Auto interior vacuuming, Car waxing
Ted Ziegenbusch
a year ago
This place is great! Super good for car washes and they do oil changes too. Friendly staff and professional work.
Al
3 years ago
Honestly, the guys didn't clean out my car too good. I have just a small smart car and even though it was completely empty inside the car (I took everything out of it for easier cleaning) they still missed places on the floor to vaccuum up and there was still crumbs inside on the seat and some dirt on the side doors.Despite me giving them a tip upon leaving, I still had to clean up my car some more myself when I got home which only took 15 minutes but still I had to do that when I shouldn't had to since I paid them to clean it.
Dulinio de Silva
8 years ago
I would give a half star if possible. I had the worst experience at a car wash. They said complete exterior and interior is for $39.99, but charged me additional $10 for interior cleaning.The job was done in 30 minutes leaving spots and scratches in my car even though they said it would take about an hour. They did a bad job, and the manager (I forgot his name) wasn't friendly either. Very BAD customer service and employees are lousy. I NEVER RECOMMEND this place to anyone.There were some scratches after job was done, and they did not admit it. The manager got my phone number saying he would let the owner know but I never received a call.GOOD LUCK IF YOU WANT TO TRY THIS PLACE!
Jesse Atkinson
a year ago
I really enjoy bringing my cars here..The technician is very professional and is very smart.. great service and reasonable prices..everyone is friendly I definitely recommend the service and wash combo!
Olvin Aguilera
4 years ago
I bought the $55 wash ($60 for SUVs/Trucks). The vehicle is a year and half old. The exterior was fairly dirty. The interior had a few crumbs and small grass blades. For the $60 price and level of dirtiness, I expected a bit more attention to detail. I pointed out some defects with the wash while inspecting the vehicle (left over spray wax residue, left over dirt on the exterior, etc.), which the worker did address. However, when I got home I noticed some things that I feel should not have been present. The inside window corners had smudges/ streaks. The passenger door pockets still had crumbs. The leather creases/ folds were not cleaned, again crumbs. The dashboard gauges had streaks. Oh, and when the vehicle was handed over, a dirty wet towel was left in the driver side carpet, I assume to not get the carpet dirty, places usually leave a paper with the two little feet. I will not return to this location. I ve had better washes for less. Leaving three stars because the staff was pleasant and the car was clean, just not cleaned to what I expected for $60.
Nichelle Wilson
8 months ago
They do a good job cleaning my car. It's done in a reasonable amount of time.
Kathy Andrews
11 years ago
I'm a contented customer. They ordered the oil filter I needed for my Volkswagen, and it arrived within 20 minutes. While I ate my lunch in the shady outdoor seating area, they did the full oil change-out and liquids top-off, and gave me a free beautiful car wash. They gave me the option of 'regular' or synthetic oil, and I chose the synthetic, which cost more, but I figure it will last longer. Friendly staff gave me up-dates on the work's progress whenever I asked. Water, other drinks, ice cream, and other snacks are available in the lobby. I feel like I got a lot more personable attention than I would have gotten at 90% of the other options.
Kent Jacob Codilla
3 years ago
One of my favorite car wash places in the La Palma/Cypress area for a full detail. They take their time and do a very good job. The cost is also fair considering the job that they do.
Officialstage Bike shop
3 years ago
We take our car and truck and our daughters cars to Dan. From the great car washes, oil, brakes and many engine repairs. From our house we give him the highest recommendation. Thanks Dan and crew!! See you soon!
Luis Soto
6 years ago
The place wasn't bad per say but they don't get to all the hard to reach spots like in between the seats and such which is what I was expecting when I paid for the most expensive package that they offer. Overall not a terrible place but I wouldn't recommend getting the most expensive package if you're expecting a revitalization of the interior of your car.
Frank Ramirez
a year ago
First time customer, they were fast and did a great job! Will be going there again for my other car.
Davina Collins
11 years ago
I've been taking my car here for about a year now and Paul's has to be hands down the best carwash i have ever been to. The works are fast and efficient and always have a smile on their face. I never have to worry about double checking my car to see if they did their job right like when ive gone to other places around the area. If your looking for an amazing wash or oil change Pauls is definitly the place to go.
yuri salmeron
4 years ago
Great lil place. Semi blend, 5 qts, plus a hand car wash, 50 bucks. No up sellingEmployees scrubbed my car clean40 min for bothGreat customer service