Imperial Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ji-hae Won
a month ago
Best automotive shop I've been to! They fixed damage (suspension , shock mountain, wheel, tire etc.) caused by pothole due to recent rain. Absolutely phenomenal job. Highly recommend. Price is extremely reasonable as well.

  Weichuan
3 months ago
They did a good job on my water pump and engine mount repairs; the price was a lot cheaper than going to the dealer.They were willing to provide customized service based on my specific needs and even provided extra maintenance care at no extra charge.

  Justis Nichols
4 years ago
I had a great experience at Imperial Automotive. The CV axle on my car broke while my family and I were in Cupertino. I had my car towed to them and explained that I live near Sacramento and I'm stuck in Cupertino with a broke down car. They ordered the part right away, finished the repair quickly and charged a reasonable price. We were back on the road within a few hours. Thanks!

  Robert George
a year ago
I've been taking my cars to Imperial Automotive for 20+ years. The staff is very friendly and honest. I recently had to have a battery replaced. I found that it was very hard to locate the exact battery but the people at Imperial found one and knew that it was special.Services: Auto maintenance, BatteryServices: Auto maintenance, Battery

  Hsilin Huang
3 years ago
I had my car repaired in this place. During the Covid19 period, I drove my car once a week. One day, I drove to a supermarket to purchase something. However my car had a lot of smoking and suddenly stopped working. I found it was because of shortage of coolant. I purchased a can of coolant from this store. I filled it up and drove a few miles. Then it stopped again. I talked to this auto care that I needed to bring my car fixed. They agreed to fix my car as soon as possible. I called my insurance company to have a tow car service. They fixed and replaced the pipe of coolant and checked car engine. The price is very reasonable. Thank you for the quick fix.Service: General repairs & maintenance

  Vijay Madhavapeddi
3 years ago
For over 4 years, I have been coming here for 100% of care for my two cars. I trust their recommendations and they are very honest. They once told me to sell my car instead of investing in repairs at their center. Who else would do that? :)Services: General repairs & maintenance, Auto engine tuning, Brakes, Oil changeServices: General repairs & maintenance, Auto engine tuning, Brakes, Oil change

  Tizoc Chanoc
3 years ago
This is the best auto shop repair. In that Area they are on top of the others. Shops repair located in the same are. You can trust on them. I have a great experience changing my engine in my honda odyssey great work

  Sherman Scholten
a year ago
Owner of two medium to high mileage European cars (BMW, Fiat). Imperial provides good value/performance for money, good communication and stands by their work. Highly recommend.Services: Auto power window repair, Engine repair, Transmission repair, Brakes, Auto maintenance, Oil changeServices: Auto power window repair, Engine repair, Transmission repair, Brakes, Auto maintenance, Oil change

  Ian Ice
7 years ago
I have been taking my 92 Toyota pickup here for all kinds of maintenance and repair jobs the last few years. I was happy with their work 90% of the time. Any issues I had after a job were quickly fixed at no extra cost (we all make mistakes). I recently decided to start restoring the truck and Salvador, David, and John were there to listen do the heavy lifting. The project included installing/swapping a re-manufactured motor, converting cold air intake back to stock air box, re-manned air flow meter, Egr and components, re manned fuel injectors, clutch and flywheel, O2 sensors, radiator, alternator, starter, cleaning of upper plenum and throttle body, TPS and adjustment, battery, new drive train and u joints, and the list goes on. They sent me pictures and kept me informed as the project progressed. When the job was done, i took it easy on her for awhile, took it back for some fine tuning (so many new parts) and commuted from the bay to sacramento daily for a month, and she ran like a champ. I recently moved out of the bay and my new mechanics complemented Imperial Automotive on the work they did. Still running like brand new truck. Thanks for helping me getting this truck back in good shape.

  eric Q
4 years ago
Very bad experience with this shop. I visited them for brake oil change, and the store manager promised that the charge won't be more than $140. I mentioned that there is some noise while driving so they could let me if there is any issue if they find. Later they ask for additional $900 for brake pad and rotor replacement, I refused. When I pick up the car, they charge me additional $50, because I didn't agree with brake replacement, so they need diagnosis fee, Finally I paid $190 in total... They are dishonest! I go to Honda dealer later, and Honda service told me I don't need to replace rotor! and the brake oil is till very dirty....

  Greg McNeil
4 years ago
Salvadore and team are always happy to help and do quality work, quickly and treat you fairly. They make recommendations about what you may need to fix the problem and give you options to save costs if warranted. Peace of mind and a team you can trust.

  Andy Bates
4 years ago
I got my car fixed here. They did an inspection for a flat rate. My ignition could needed be changed. They did that for cost of parts (free labor). Very good service!

  Samson Ou
3 years ago
Excellent service. I have been here many times with different type of cars. Very happy with service

  Karthi Pandian
3 years ago
They are very reasonably priced n we trust them a lot. We never had any issues with them.

  Vladimir Chernishov
6 years ago
I have a very bad experience here. Wrong diagnoses and unreasonable prices. I will not come back here anymore.

  Brandon B
2 years ago
Friendly & knowledgeable with precision work. I definitely recommend Imperial Automotive.

  Sadeesh kumar Duraisamy
6 years ago
David and his men are always helpful and gives the best deal

  Wallace Chane
7 years ago
David, Salvador and John are honest, fair and reputable.

  Yong Chen
6 years ago
I came here for my car. Reasonable price.

  Ricky Yosef P Situmorang
5 years ago
Fixing the car & happy with the service

  Paresh Buch
3 years ago
Don't use these guys

  Jing Wee Lim
6 years ago
Friendly and fast service

  Jonathan Lo
5 years ago
Great service!