Sandpiper Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rod Garrett
a month ago
Horrible place, second bad experience here.This time they lost parts to my car, and didn't put them back on, they forgot to replace 3 emblems on my car and took them more then 1 year to get them, they broke the widow washing spray nozzle and did a failed attempt to glue it back on instead of ordering a new part that they broke. And just today noticed bolts are missing that attach my fender to the frame that they didn't put back on, complete idiots here at this shop !!!!!

  mark grossman
4 months ago
Do not go there! They failed repeatedly to assess the damage to my Prius twice. After two attempts to make repairs and at the cost of over $6000. Then they told me that I should never have expected my car to be repaired to the same condition as it was before the crash!! I filed a complaint with Bureau of Autumotive Repair

  Mary Pruitt
2 months ago
Sandpiper took great care of me and my car. Highly recommend.

  Jake H
a year ago
Got in a very small fender bender where the bumper just popped out of place in a few spots, me and the other guy brought our cars here to get a quote and avoid going through insurance to see if they could just put new clips to reattach the guys already messed up bumper prior to the collision. Ben was rude the entire time, looked at the bumper for about a whole 5 seconds and said he would send us a quote. Leave and an hour later this guy sends me an invoice for over $1k NOT including labor for a 2002 Nissan Altima with all sorts of random fees that they squeeze in there. The guy refused to listen as to what we were trying to get done and just tried to do the easiest thing for them to make the most money and just charge for a brand new bumper/new paint which the car did not need, it only needed a few clips to re attach the bumper which I told the guy.I went just down the road to Rigo's Auto Body and got a 2nd opinion thankfully and was treated completely different then from Sandpiper. Ended up getting quoted for $200 for parts AND labor and the bumper was right back to normal.I'm a young kid and clearly didn't have that kind of money to spare but of course this place could care less about actually helping someone out.If you're rich or just going through insurance and don't care about money and like being treated poorly then sure bring you're car here. Otherwise I recommend somewhere else.

  Thomas & Naidene James
2 years ago
After our Audi sustained major damage in a parking lot, I received a list of approved body shops from our insurance co, Mercury Insurance. After researching and reading poor review after poor review, I selected Sandpiper but dreaded having to go thru a bad experience. Omg, this place is wonderful. I almost want to damage my other car so I can use them again. The lady at the front desk was always cheerful, helpful and knowledgeable, the opposite of a lot of the aforementioned reviews. The service manager who estimated the job and followed my car thru the process was helpful, on the spot and constantly keeping me up to date on the repair. He did all the coordinating with my insurance and even arraigned a car rental for me. The repair quality is amazing, the car looks better than the day I bought it. My insurance adjuster was equally cheerful, helpful and knowledgeable. I could not be more pleased with Sandpiper and Mercury Insurance.Services: Painting, Body & Trim

  Heichman Bell Family
5 years ago
We have worked with Sandpiper Collision restoring our Toyota Camry twice (hit and runs) in the last two years. They are a wonderful courteous efficient organization, from administration to management to technical and maintenance staff.Their pricing is more than fair for the very high quality level of work they do. We would not think of ever engaging anyone else in the entirety of Orange or Los Angeles Counties.By comparison, when we took our vehicle to another shop closer to home, they made us wait fifteen (15) days, JUST to provide an estimate... which Sandpiper supplies in less than 30 minutes, accurately every time. The staff thinks things through completely, and suggests necessary but unanticipated repairs, with safety, appearance and economy in mind.Members of my family back East have operated a first class Body Shop for more than 40 years... so, I know something personal about what to expect.We feel very fortunate to have been recommended to them.

  Lizzy
4 years ago
A+ service! Sandpiper Collision did a great job repairing my truck and they couldn't have been easier to work with. Professional, efficient, and great communication. We paid to have the paint redone on 2 panels and it looks AMAZING. Better than new. Highly recommend. Thanks, Sandpiper!

  John Gunnar Christensen
5 years ago
My review is a couple months delayed but no less appreciated for the great work and fair pricing. Toyota Costa Mesa pointed me in Aaron's direction and I sure am glad they did. Aaron and his team at Sandpiper are top notch. Thanks y'all. You did not disappoint.

  Breanne Warkenton
5 years ago
These guys are the best! I had an accident where the front end of my Jeep was completely smashed in, and they repaired it. My insurance gave them a month to repair it, but they worked so hard to make sure I got it back well before the deadline. When I got it back, I noticed that it pulled a little to the right. They not only took care of it, but dropped it off at my house so I didn't have to be troubled with getting a ride back to their shop! Collin was on top of it every step of the way. All of the staff is so polite and friendly! Every time I called the shop, the receptionist even called me "dear"! It feels like a real mom & pop shop, but they handle business for sure! Can't say enough good things about this place!

  Brandon Steffenhauser
9 years ago
I just recently brought a motorcycle tank to be re-painted here. After many miles I had some chips on the front as well as a scrape on the right side of the tank.I worked with Aaron who told me that he would not consider the job done until it matched the original appearance.The initial prep and first stages of paint were done within 1 week. Good turn-around on the first go. After bringing the tank home and comparing to the fenders, it was just a bit off. The bike came with a matte/light gloss finish and the tank was flat black (matte black). Aaron said to wait at least 2 weeks and keep the tank in a warm dry place so the paint can cure and to bring a fender or other piece so his painter could match the look and feel of the original paint.I brought the tank back in 3 weeks later with a fender and Aaron had his painter handle it immediately. 24-hour turn around will always win in my book - especially when it looks as good as when the bike was brand new. 5/5 on customer service and quality.

  Mike Buettell
6 years ago
Aaron gave me a fair price for the worrk to be completed. Everything was done perfectly and ahead of schedule. He even did extra work and did not charge me for it. I would not hesitate to use this facility again if the need arose. Top notch in ever respect.

  Brenden P
a year ago
They took good care of me and my Tacoma. Front staff were good people and did what they said they'd do. Would recommend and use again.Services: Body & Trim, Oil changeServices: Body & Trim, Oil change

  Gary Gardner
a year ago
They're really friendly got my car done couldn't even tell there was any damage done to it they did such a good job five stars is not enough they did a really good job and I took my son there and now he's having his done

  Shirley Brantley
a year ago
Their customer service is excellent. The repairs were done perfectly.

  Taylor G
2 years ago
They did a terrific job. Excellent customer service. Highly recommend.

  Raymond Lorini
6 years ago
Aaron was great, work was fantastic and done quickly. So relieved to find this place!

  Debra Lawson
2 years ago
Great service! Great work! Super people!

  MELISSA MOORE
a year ago
Nothing special but they are reasonable

  Karen Estremo
a year ago
These guys are really good.

  Mike Scharnell
9 years ago
Great service and people make this the only place to go.

  vince thompson
2 years ago
Very professional