Maserati of Newport Beach Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mark Alonso
a month ago
We took our 2019 Levante to this dealer because the parking break release was not working properly so we needed it repaired. While we were there for the break, they told us there was also a main seal leak that would require the transmission to be removed to repair and cost $5500 to repair. This seemed ridiculous so I took it to a euro car repair shop in South OC, Star Motors, who inspected the car and found no leak of the main seal at all but found a leak from the turbo feed line which was a $850 repair instead of a $5500 repair . My advice to anyone taking an out of warranty car to this Maserati dealer for repairs is, don t do it or always get a second opinion at a well reviewed local repair shop. I asked the repair shop that did the work for me how often they see something like this happen with dealers and they said it s not uncommon. I expected more from Maserati but this dealer must be desperate. The service guy even told us to buy a 3rd party warranty from an 3rd party and gave us a number of a company who when I researched them had tons of awful reviews and complaints. We will never go back to this dealer again and will likely not purchase another Maserati either. Hopefully Maserati USA looks into our complaint as well and teaches this shady dealer a lesson.

  Jonathan dr
6 months ago
So far all good experiences. They're very knowledgeable, they do a good job and the customer experience has been excellent so far the half dozen times I've been. I take by Quattroporte GTS V8 there all the time now. The most recent was I went over a not very well marked speed bump and it damaged a bunch underneath the car. AAA picked me up and flat bedded the car down there and the team was kind enough to stay past closing to accept the vehicle, did a good job getting it all fixed and no complaints.

  Antonio Morales
a year ago
It s always a great experience taking my car here for service. I highly recommend using Andrew as your service advisor. I ve worked with him twice and both times he has set realistic expectations for the time a job would be completed and has over delivered both times by having my car back to me sooner than expected. He also went above and beyond by finding parts that were on back order or would take a while to arrive! Always a pleasure working with him, his hard work is much appreciated!Service: General repairs & maintenance

  Paul Tran
a year ago
First time I came this dealership to Service for my car the guy not nice and no friendly next time i will go Different dealership and no more come back here

  Hannah Peters
a year ago
This was my second time getting my car serviced here. Andrew C. helped me both times and was great. I was able to use a car while my car was getting serviced and it was done in a timely fashion.

  Tee W
a year ago
Andrew Corona was knowledgeable, timely, friendly, responsive and just all around AMAZING.Services: General repairs & maintenance, Auto maintenanceServices: General repairs & maintenance, Auto maintenance

  Liu Rogers
a year ago
Ican't reachphone. I want to ask when it will be repaired?

  Steven Kim
a year ago
Super satisfied and Andrew is professional and friendly.

  Beats Nguyen
a year ago
Very Fast in with Loaner and on the way we go

  Mike Sias
a year ago
Great Experience!Service: General repairs & maintenanceService: General repairs & maintenance