Harbor Auto Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  kylie Tsuki
3 months ago
Those people are awesome super friendly fast honest and very reasonable price even if I came walk-in and alone as an Asian female. No fake reviews like the most of other places has. Solid business. I love the professionalism. Did my overdue oil change too and it was decent price too. Thank God this place is right by my house. Highly recommend this place.

  David Cmelak
a month ago
John was able to accommodate us at the last minute and thoroughly look over a car we were about to purchase. From a road test to lifting the vehicle and inspecting the frame, brakes, fluids, etc, Harbor Auto was able to confirm the car was solid. Thank you Harbor Auto for allowing us to buy with confidence!

  Dustin
6 months ago
Had a blown power steering hose, brought it to Harbor Auto Service and they were able to get me in and back out quickly and easily. Great service and easy to deal with. The hose was pricey, but within the range I expected, nothing to complain about.I'll be coming back here for the quality and speed of service.

  Harry Frenchak
7 months ago
I had taken my 2015 Nissan Senta to Surf City Nissan and I spent tons of time with them working on my vehicle and they just seemed clueless. They were trying to scam me and charge me thousands of dollars.I took my car to Harbor Auto Service to Johnny and his team. Let me just say... BEST SERVICE EVER. These guys treated me like family, lots of communication, they fixed my issue and didn't charge me an arm and a leg for it. Everything about this shop was great. I will bring any of my vehicles here from now on and I'd recommend them to anyone.If you want your car fixed properly, be treated with respect and not get ripped off. This is the place to go.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Auto emissions testing

  Captain Elakid
5 months ago
Johnny helped us out with our van, price was fair. He was kind and job was done fast. I recommend this place all around

  Alex Bingham
6 months ago
Was referred here by a friend. Great service and quick. Diagnosed my cars issue and worked with me on what needed fixing first and what could be pushed out. Will bring my vehicle back for oil changes and brakes etc.

  Mar
3 weeks ago
I love them! They treat me great- fair, honest. Plus they love Jack

  Doug H
a week ago
Toyota Tacoma 2004 Engine light Evaporative Emissions System Codes P0442 & P0456. Started with the gas cap replacement, then had to track it down with a smoke test to no avail. Zeroed in on the Carbon Canister which fixed the issue. Fair and Trusted repair shop.

  Nikki Fileta
10 months ago
Arturo is the best!! I broke down in California visiting family but I live in Texas now and needed a new transmission and he got me out of there in like 3 days! I was back on the road in no time. He was trustworthy and super friendly! His work is amazing and I highly recommend him!

  kalina isabella
8 months ago
THE auto shop if you want honest prices and good work. Customer service is exceptional. This is the only auto shop I trust.. they re easy to set appointments with, and charge what they quote you. I highly recommend

  Buddy Princeton
9 months ago
Always done right the first time! John and Mike know the business, order directly the original equipment for whatever kind of car you have. They're honest and known for not doing things that are absolutely essential for your car to be maintained at the highest level. If you like getting more for your money at Harbor Auto. I've been taking ourjjjj cars there since the 90s

  Jennifer Hope Webster
3 years ago
Excellence in customer service and #autorepair . My families cars all run amazing. A one stop shop! They do it all!

  Darren Bennion
a year ago
I know John and Mike personally. I know they are highly experienced. Their techs are experienced and everyone knows what they are doing. I delivered parts to this shop and I could clearly see they treat their customers with fairness and respect. I highly recommend these guys. You can trust their knowledge and their sincerity in taking care of every customer. I've spoken to other customers and have heard the conversations and it's obvious that their customers are happy.

  Brandon Pimentel
a month ago
Always take care of my Cadillac and give me great customer service

  Alex Kazmierczak
a year ago
Everyone at this shop is very friendly and super knowledgeable! Loved their transparency and efficiency with getting diagnostic and repair work complete. Took my car in for a brake and fluid leak inspection and they had my car ready within hours with a full report on what needed to be replaced, how much it will cost, and how urgent each of those repairs were. Highly recommend!Service: Brakes

  Roberts Christie
8 months ago
Solid, honest mechanics are difficult to find. Had a 60k service on my car and couldn't be happier. They are detailed and explain everything they do to your vehicle.

  Samuel Marlard
a year ago
I highly recommend this place! They care, follow up and are very professional. And on top of it their prices are also very reasonable, if you re looking for a car repair shop in Costa Mesa, this is the place you need to go. John at the office will take really good care of you.Service: Steering & suspension repairService: Steering & suspension repair

  Korbi Kay
11 months ago
When your car's "maintenance required" sign refuses to magically go away...eek.Hurray for Harbor Auto!Friendly, fast, easy, seemingly-fair prices with direct quotes: no hidden unicorns in your exhaust pipe that must be exterminated for an unexpectedly ridiculous amount.The way auto service centers should be.Location and layout are convenient in that you can either powerlounge (or work, read, etc.) in the waiting room, or stroll to a nearby restaurant. Although the shop itself is tucked into an alley, it's not in a shady area in which you feel obligated to Uber home.Finally, the distressed neon symbols in my dashboard are gone, and I feel confident driving again. If you too experience anxiety even THINKING about what could be wrong with your vehicle, Harbor Auto will assuage both your mental and mobile gauge.Service: Oil change

  Katerina Malacova
a year ago
I'm completely floored by my awesome experience with John and Mike. Amazing work and phenomenal service. I feel blessed to have found finally some great mechanic service. They are smart, gonest, informative, and just SUPER people!!! HONEST PRICES ALSO, 101% WILL NEVER GO ANYWHERE ELSE

  Teri Young
3 years ago
I love this place. Mike and John are very knowledgeable about all cars. They get the work done quickly and the prices are more than reasonable. I have never had a problem - have been going there for years. I feel like I m taking my car in to have a good friend work on it. Very professional, friendly and knowledgeable.Services: General repairs & maintenance, Auto engine tuning, Brakes, Oil changeServices: General repairs & maintenance, Auto engine tuning, Brakes, Oil change

  Jean Medlen
2 years ago
When my wife and I left this business we both said, now we know why they are rated so high. I came in with a "check engine light" issue. In a matter of 10 minutes my problem had been diagnosed and addressed. When I asked how much I owed the one mechanic said $600. After we all had a good laugh I was on my way. This is what you call exceptional customer service.

  Tyler Sweeney
3 years ago
harbor auto was recommended to me from a 4runner forum. Amazing experience from start to finish. Personable, professional, knowledgeable. Came in for maintenance light and some 15-a work. Quote was exactly what I paid. Today when I picked up the car my 4 year old who is very into vars was with me and they showing him how to use various tools and gave him a quick look around the shop. Definitely found our forever auto techs for all our family vehicles.I've been to do many places and been hit with crazy high bills and it didn't even seem like those other shops did anything. After being serviced at Harbor auto everything I asked for was actually fixed and my 4runner is rocking.Services: Electrical repair, Air & cabin filter replacement, General repairs & maintenance, Brakes, Oil change

  Stella Reza
3 months ago
Best auto service !!!!!I recommend it to anyone...I got my alternator replaced!!$$$

  John Gunnar Christensen
3 years ago
I'll be honest, I had some reservation because of the great reviews (yes I know kinda weird). Hands down I had the best experience from start to finish! Honesty. Integrity. Service. Value. Knowledge. Personality. What's there not to like and appreciate. Now I only worked with Mike so I cannot speak for the rest, but I know where I am taking my 2006 4Runner going forward. As a matter of fact I'll be keeping it because of Mike and Harbor Auto Service Center. Big shout out to Mike. THANK YOU!!!

  Tully O'Neill
2 years ago
I had low tire pressure for one of the wheels on my car and I went to Toyota first. They wanted to put the car up on a rack and fully inspect the tires. Thank goodness I went to Google and found this place!!! I called to see if they had availability and they immediately took me in and helped me. Turned out, the tire was on the cusp of low tire pressure which is why the light went off. I m very grateful for Harbor Auto Service center!

  Djrik Nelson
2 months ago
Mike and team always provide excellent service.

  Ed Pulella
4 years ago
Possibly the best and most honest mechanics I've ever dealt with. I live near Mission Viejo, 30 minutes away from this place, but I always take my car here when I need maintenance. That should already tell you how I feel about it. They once fixed my wife's car on the spot and diagnosed the bigger issue without asking for any money. Sure it was a quick and easy fix/diagnosis (for them, I wouldn't even have known how to Google the problem, but they looked under the hood and figured it out), but they could've easily asked for some payment and I would've happily obliged.Since then, every single time I've taken my car in (3, so far) they've given me a better price than any other mechanic, they've been quick, and they've gone above and beyond to make sure they diagnosed the right problem so I wouldn't overpay.I was recently told by another mechanic that my transmission and some other parts needed to be replaced, for about $2400. Seemed fair, transmission work is known to be expensive I guess. I took it here because I was in the area and wanted a second opinion, and after taking a close look at it John told me that price was kind of ridiculous and that they may be able to fix the problem I was having for about $700.You better believe I told him to go ahead and do it. He got back to me the next day to let me know that unfortunately the part they had replaced didn't fix the issue, and that the shop that helped them with the replacement informed them that the whole transmission had to be replaced, for about $2000. I was bummed, but hey, still cheaper than $2400, and I was prepared for it.But then he said "I'm still not convinced that's the problem, the transmission seems fine to me, leave it with me another day and I'll have my other friend who's a transmission expert take a look at it".So I did. He calls me back and tells me that the transmission is indeed still fine, but the bad component they had diagnosed originally had also affected the function of a second component, and THAT is what was causing the problem. He said they could replace it for about $800.He found the right solution, which happened to be cheaper, because he didn't just want to make some good money, he wanted to make sure he could fix the issue. If that isn't someone who takes pride in what they do, I don't know who is.We're currently still waiting for that second part to be delivered to them so they can install it and fix the problem. Hopefully that will actually take care of the issue, but I have no doubt that if it doesn't they will do their best to find a solution for it.I would (and did, many times) recommend this place to anybody. They're friendly, welcoming, and know what they're doing. Their dog is also super friendly and if she's around while you're there you can even sneak her some head rubs. Honestly, what more could you ask for?

  Gregory Cogswell
6 years ago
5 star auto shop. Completely honest, skilled, kind, and willing to help in any way they can. I came to them as a new customer and the owner Mike treated me as if we were life-long friends. I found their work comprehensive and their desire to do what is best for their customers apparent. If you are looking for a new mechanic who you can trust and will do a great job give these guys a shot - everyone working in their shop is quality and comes highly recommended.Thanks again Mike, really appreciate the help with the Caddie!

  Neil Whitney
4 years ago
Hands down the most reliable and trustworthy auto shop in Orange County! Mike and the crew care about their customers and will do what it takes to earn your trust. They ll never push a service to make a buck. Thanks for the honesty!

  Candace L
4 years ago
So glad I found this shop. I moved to California from Utah years ago where I had a nice mechanic who took car of my old but dearly loved 1997 Saturn SC1. Harbor Auto has been nothing short of awesome to me and that old Saturn. Between me being persistent with the maintenance as much as possible, Harbor Auto and my mechanic in Utah, my Saturn ended up going 301,398 miles before its transmission ultimately failed. Yep, you read that right - a GM car made it past 300,000!They are very honest and upfront about pricing estimates, very upfront about repairs, and really good at prioritizing what needs done on a car if you can't get everything done at once. They'll accommodate you as much as possible. If you have questions or are curious about the inner workings of your car, they'll explain things in layman's terms and try to help you. I can't recommend this place enough.