Caliber Collision

4.8 (189)

  720 W 17th St, Costa Mesa, CA 92627
  (949) 645-3368
  caliber.com
  Claimed

Auto body shop Auto bodywork mechanic Auto dent removal service Auto painting Auto repair shop Auto restoration service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  michael
a week ago
I was pleasantly surprised by how comfortable and clean the reception area and other spaces, were. There was a coffee and water station available also. The staff was polite, courteous and informative, and made the entire process of getting my vehicle repaired, effortless!I would definitely take my car back there for bodywork - but hopefully not for a long time!

  Yosh R
2 months ago
Excellent work and customer service! They knew I did not have access to another car and they pushed the repair through quickly without compromising quality. Repair was done several days before promised, and my car looks brand new! They had also washed it and vacuumed the inside as well. Excellent communication and everyone was super nice! And their quote was a lot less than the other two quotes I got. Very happy customer :)

  Mary McNally
4 months ago
Great customer service and communication. The repair to my Lexus was fast and my car looks brand new. Ivan was my advisor and kept me informed every step of the way. I highly recommend working with him because, as an older female, I get nervous when it comes to auto repairs. Ivan made me feel at ease and I knew I was in good hands.My car came back spotless and the repair was perfect!

  martha ryan
3 months ago
Their knowledgeable people, and they kept me up-to-date as their work progress. I would highly recommend them to family and friends. before and after pictures

  Karina
4 months ago
Wonderful service! The team was super nice on the phone booking the appointment for my drop off and were very flexible and accommodating to my schedule. I m local to the shop so they picked me up and dropped me off since I didn t get a rental. The repair was super fast and I got my car back super clean. Everybody at this location was very nice. I dealt with Jorge. Thanks!

  James Stewart
4 months ago
While I was not excited about being in an accident, and having my car repaired , once again Caliber Collision and especially Tizoc and Jorge came through with exceptional service and repair work! My previous experience almost 4 years ago with another vehicle at this shop was fantastic and I have referred several people to them . When my recent accident happened, I now reside in San Clemente about 25 miles south of Costa Mesa. I was offered several other shops by the insurance company that were literally within a 1/2 mile of my new residence , however I chose to take my car back to Tizoc and Caliber. It was a great decision and my car looks better than ever in far less time than it would have taken at other repair shops. I pray I never need to personally have a car repaired again, but I will always refer anyone that needs accident repairs to Tizoc , Jorge and Caliber Collision! You will always be satisfied with this shop, and most importantly it s group of people!James Stewart Honda Accord Hybrid

  Jennifer Rosales
2 months ago
Before and after they even replaced my license frame! Very thoughtful

  Jake Shum
5 months ago
Very professional! Very pleased with everything. Punctual and great service. This is my second time at a Caliber Collision and I ve grown to trust them in reaching a very high standard.

  Lan T
4 months ago
Great job done and excellent customer service. This Caliber collision shop got my 10 rating, would give more if I could.Thank you for a great experience!

  Trenette Al Pesto
a year ago
Pro: good customer service, on time delivery.Con: aside a misaligned trim, the paint was chipped in several spots (hood, pillars, roof) when the car was delivered. Explanation given was that the car was power washed and that caused the peeling. According to the manager, paint peeling is common and expected on older Hondas, therefore they declined responsibility for the damages. If this is really expected and common, then why use a power wash on cars in these circumstances? Caliber should know better.

  Linda Colleran
3 months ago
Fantastic team from start to finish. Kept me apprised throughout the process, delivered car earlier than expected and washed it. Ivan Monroy is fantastic.

  Walt Stossier
4 months ago
Very courteous personnel. I m very happy with quality of the work and the car work was completed as estimated. I would use this shop again.

  Karen Lund
a year ago
My brand new car was damaged and Caliber Collision put it back together just like new. I couldn't be happier with the results and they kept me informed in a timely manner. All of the staff was helpful and knowledgeable.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Sue Rudolph
2 months ago
They did a great job in my car. They got it done 2 days earlier than promised. They called me every day with updates .

  Steele Platt
3 months ago
Entire staff was polite, helpful, and professional. Facilities were clean and organized. Work on my vehicle was excellent.

  Patricia Wilson
5 years ago
Best place to get your car fixed after an accident! Truck got hit while parked and now it looks better than new. They always kept me up to date with the status of the repairs. Had it ready by the scheduled date. All staff there are great. Thank you for the awesome work.

  Grace Ferrell
8 months ago
I am very appreciative of staff at caliber collision! Thrilled with my seamless repair on my car in timely manner.Ivan went above and beyond to assist me and provided excellent customer service. I would highly recommend to friends/family! Thank you!

  Carolyn Thompson
2 months ago
Ivan Monroy, Service Advisor, was extremely diligent in keeping me informed with the status of our vehicle repair.

  Crissy Werner
4 months ago
My car was ready before promised and the work was outstanding. I had a Great experience

  Bryan Quintana
8 months ago
Thanks again to the Caliber Collison team for not only meeting but exceeding my expectations. My service advisor Ivan Monroy and body technician Jose Lopez made me feel at ease during this unfortunate incident regarding my mustang. They showed amazing customer service and kept me in the loop with any and all updates with everything done in a timely manner. If you are looking for a body shop in the orange county area this is the spot to go!

  Lea McKenna
3 months ago
Not only was the work that they did great, but they have a great team standing behind you making sure you re taken care of and making the process so easy. Thank you again, guys.

  ilysse ISK
2 months ago
Most amazing repair shop ever!!! They go above and beyond any expectations and I would NEVER bring my car anywhere else!!

  Jbitt
10 months ago
Tizoc was great! Always kept me up to date on progress, worked directly with my insurance company so I was completely hands off, and at the end of the day, my truck came back even better than it was before with a quick turnaround. 100% recommend.

  Anne Parzick
11 months ago
My teen backed our Prius into another car, which broke our rear turn signal light. Once I pulled in to Caliber, I was immediately assisted by staff. The place was clean and attractive, and staff was attentive, polite, and knowledgeable. They had to order the parts, which arrived within a day or two. They didn't try to sell me on unnecessary work. They drove me home (I waited no more than 5 minutes) and later picked me up, even though the work took just a few hours. They washed my car (even the inside, which had been disgusting - and they cleaned it better than the car wash!!) Hopefully I won't need bodywork again, but if I do, I'm going here. They are fast, thorough, and nice. Caliber is a class act.Service: Body & Trim

  dean russell
4 weeks ago
Tizoc was great. Top noch. Job was finished early and all washed up.

  J Tse
a year ago
Professional in all aspects. The whole experience was great. Service and attention to all concerns were handled quickly.When the work was completed, it was detailed and looked fantastic. The body work was excellent and Jorge, our advisor made sure we knew that if we had any questions or concerns after taking possession of our car, to call him and they will address asap.Services: Painting, Body & Trim

  e e
a year ago
After a bad car accident I was referred to Caliber Collision by my car insurance. Ngl, I was impressed! From the complimentary coffee to the excellent customer service. I met with Ivan and he was great! He kept me up to date on everything about my car, and any additional repairs and my car looked good as new. I will definitely be referring them to my friends. Services: Carburetor cleaning, Tires, Steering & suspension repair, Painting, Body & Trim, Welding

  Kristine Hanson
5 months ago
Tizoc and his team s customer service is amazing and body work quality, attention to detail is always remarkable! I m always pleased with their work!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Marilyn Camarillo
a month ago
Little to no wait time. The staff was attentive, and prompt. Promises were delivered as promised.

  Brad stern
10 months ago
If I could give more stars I would. Tizoc and the team at this location did a fantastic job. Ivan who was my estimator, gave me updates through the entire process. The actual work done made my truck look better then new. Cant thank you guys enough.Service: PaintingService: Painting

  Opening Hours

Monday 7:30 AM-5:30 PM
Tuesday 7:30 AM-5:30 PM
Wednesday 7:30 AM-5:30 PM
Thursday 7:30 AM-5:30 PM
Friday 7:30 AM-5:30 PM
Saturday Closed
Sunday Closed

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