Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
G A U
5 months ago
Made an appointment with Paul at JBM to take my F150 in for a ReadyLIFT leveling kit installation, including an alignment and headlight adjustment. JBM Offroad is definently the place to go for quality customer service, knowledgeable technicians, and a wide range of Offroad products. Both Paul and Mark handle the front office and oversight and are top notch at what they do. Stellar customer service. I was told by Paul that after about 1000 miles to bring it back for a check torque on hardware and overall alignment. Joel was the technician who installed the lift kit, handled the alignment, and adjusted my headlights. The shop is very clean and professional, as is the office and waiting area. I was told the truck would be ready at 2:30 pm and it was ready at 2 10 pm. Great service, people, products, and experience. Highly recommended for all of your offroad needs. 35 minutes from Mission Viejo in Corona off the 91 near the 71. A one-stop shop!
Samuel C
a day ago
This is a great place if you're looking to lift or modify your vehicle for off-roading. Paul and his team are knowledgable and helpful, and they were very responsive in helping me build out my Jeep JL as I had envisioned. I appreciated that they offered me different products that were more cost effective than what I would suggest.
Hoorad Farjamfar
2 months ago
They helped install my tent on my truck.I am so happy with the result
Joe Renden
5 months ago
Great experience all around. Mark was patient and knowledgeable.I now love my truck and will be going back for continued business with JBM.
Chelsea Armor
2 years ago
Highly recommend!!! These guys did excellent work on my 2019 4Runner and made great recommendations for the future as well. Wonderful customer service from the beginning, fair pricing, and genuine knowledge and expertise. They will have our business for years. We d had difficulty finding a shop that could work on my car and truly know what they re doing. My husband did all of the install but we were noticing something was off with it with respect to the alignment. Having my husband out of service when I went made me a little nervous about being able to understand and pass along the message of what was done/needed to be done correctly. Mark was awesome and pulled up the computer screen, drew me drawings, showed me on my car, and explained everything with such detail it took me less than a minute to explain it to my husband and I felt like I gained the knowledge necessary to truly understand as well. These guys are top-notch!
Steve Spatafore
a year ago
Bought my king coil-overs ,Raceline wheels, Ultimate Dana60 from JBM Offroad . Mark helped out tremendously. Super knowledgeable guy s. Parts came fast even though it was COVID and most places were back order 10 weeks. They had my parts in a week. Plus you gotta check out some of the rigs they are working on! Sick rides! My JL one ton swap came out sweet!! Thanks JBM OFFROAD !!!!
jose manzo
5 years ago
Great customer service & knowledgeable staff. Paul took care of me after having some issues with wheels I had brought in to have installed. Ended up buying new wheels for my truck, couldn't be happier!!! will be coming back for further upgrades :)
Greg Amendola
5 years ago
If your looking for the best customer service, JBM is the place! I buy all my tires and truck parts from Paul and Mark!!!
Popper Hdz
10 months ago
Great place awesome people. Lost our greatest asset Gregory. Very knowledgeable Mechanic/Technician. Awesome shop. Classic.
Jason Plazola
a year ago
Great shop! Paul helped me out with some suspension options for my Colorado Duramax. Ended up going with a full Icon kit. It was definitely worth the wait!
J Nap
2 years ago
Very nice people. My truck was ready before the promised time! They did a great job. They explained how my device worked so I could get the most use at of the install. Nice touch. I'll be back. Thx
k hayes
a year ago
Paul and Mark are the dream team behind the counter! They are very knowledgeable about what you need and want! The guys in the shop have worked on a couple of my vehicles and the have come back exceeding my expectations!
Garth Tagge
3 years ago
Terrible experience. Dealt with Mark and ordered some sidesteps. Set p an appointment to have them installed. Called him 3 days before just to make sure we were good to go. Showed up at my appointed time only to have him tell me 45 minutes later the parts weren't in. Thanks Mark
Viktor Kovacs
4 years ago
JBM is legit. They're knowledgable and friendly and think outside the box. They'll get your project done. They work super hard, when I had my truck lifted with them, they were still there at 8 o'clock at night making sure to get it done on the day they said they would.Unlike most automotive shops, they're actually good at customer service in addition being good at the technical part of their jobs too.
Tony Alvarado (Conscientious Observer)
4 years ago
This will be my second time getting a truck lifted at JBM. They seem to get a lot of business from referrals. It was recommended to me and I have been happy and a repeat customer. The guys behind the counter are cool and the Leo in back is a total pro.
Superhero Miguel
3 years ago
Brought my truck 9am and came back to pick up truck at one . They guys have not even touch my truck going on 5hrs without nothing being done to my truck.if could gave a zero I would. Don't waste your time with JBM they don't care about their customers and one of the worst off-road companys I have ever brought my truck to . Lost a meeting with a sponsor waiting on this guys , Thanks guy's great job.
Damien Choi
2 years ago
Worked with Mark to get a small Teraflex spacer lift and add Teraflex Falcon SP2 on my Jeep Gladiator. Mark took great care of my Jeep, and was great to work with. Definitely recommend checking them out.Also, JBM torqued all nuts and bolts, marked them to make sure that they are not loosening up. Finally, Mark reminded me to come back after 1500 miles for re-toruque.
Mike Bartle
5 years ago
Bad news. Terrible customer service. Substituted parts, took 3 days to install a leveling kit on an 18 F250 would not fix the errors. Took almost 1 year to resolve the issues and only they by taking it direct to Carli (Who was awesome to deal with )
Brandan Bieker
5 years ago
These guys are great. Very helpful and informative. My Buddy got a new Truck and the first place I told him to go was JBM. He was not disappointed! Thanks for the great Customer Service
jamesngotts
5 years ago
These guys are ethical and have integrity. I called these guys and asked them to install a fuse to run my Warn VR12 Winch so it wasn t directly on the battery. These guys went above and beyond and installed a safety that will kick the winch off in the event it short, this prevents it from potentially starting a fire in the engine bay. Really happy with their DO IT RIGHT attitude.James
Misael Rosas
3 years ago
What can i say.... just what it is. I went By the first week of of last month. To try to get a lift kit installed to my wrangler YJ. Got n appointment to get it work on the 22nd of the same month. To get my wrangler by the 23rd at the last. That was the idea. Took my vacations for the first time in three years n planned off roading adventures with my wrangler with new suspension. So i dropped of my jeep on the 21st... He also needed a new leaf spring bracket to be welded which i we knew that so we had the part ready to be installed by the 22nd... later to find out that the other one needed to be replaced too... so we get a delay already first one. First adventures cancel. Lost deposit on the reservation i had planned. So they told me u will be Receiving your vehicle by the end of the following week. Following week I received a Call on Thursday telling me that they orderfor the part they didn t go through then they need to order it and wait for it to get there so to wait another week.... what??? I have plans for that weekend to go off routing which had to be canceled again... So they told me that they had to order the part This time for real and that I could get the jeep back till next Friday or the following week. So by this time I m already mad really mad so I ordered the part myself to receive it overnight so by Friday which I got it to the end of the day so I had to wait till Monday to take it to them so they can finish installing the leaf spring bracket And I can take my jeep home or not adventures because my vacations are over... So Monday First thing in the morning I headed over to the shop... To my surprise I found my jeep the same way I left it and even worse because it was super dirty because of the fires up on the heels and it was ashes all over the inside of my jeep. I would of thought they could Of the start installing the suspension. since they had all the parts for it... i told them to please give me my money back which i had alreadt paid the full amount since the day I have one week left of my three week vacation with a jeep when the same all suspension so then I did what I was supposed to do since the beginning for the next three daysI was working more than what I would be doing if I was actually working on my job for three days just to get the lift kit installed myself... Tell me that if you were me you would go back to the shop I don t like to get the reviews but this one was well earned
Carpediemlady4
5 years ago
Always had great experience. They are very knowledgeable about different parts. The only drawback is that they are not open Saturday or Sunday. They would get more of my business so I wouldn t have to take off work to go.
Peter Pham
5 years ago
Paul and the Crew at JBM Motoring are definitely awesome shop for all my off road needs and maintenance of my truck!!! Well knowledge crew and make sure you get the best service and gear for your needs!!! Thanks again guys!!
D H
6 years ago
I had Road Armor bumpers installed on front and back of 2017 F-150, along with a Warn Zeon 12K winch in front bumper and Smittybilt XRC 9.5K winch installed in rear bumper. Installation took longer than expected, found a few small issues that concerned me when I picked up my truck but the bigger issues were discovered the next day. I found JBM removed the Intercooler Shutter s on my 2017 F-150 when installing the Warn Zeon winch because the winch Controller Box would not fit. I research and found that Warn has a Relocation Rit (part # 92193) for the control box that would have been the best work-around for this job instead of removing the Intercooler Shutter and Sensors. I also found on my rear Smittybilt winch that one of the positive cables were cut/sliced and exposing about one inch of bare wire that was pinched between the winch and truck frame; this could have shorted out a lot of components on my 2017 F-150 if I had not discovered. I am currently working with Paul at JBM to resolve these two issues on 9/18/2017. I will update my review once work is completed.
Fred Nepolello
2 years ago
Unitrax is a company that is run under the JBM off-road. These people really know what they are doing. Unfortunately because of this wait times could be a little lengthy but well worth it!
Benjamin Wheat
5 years ago
Be very weary. JBM installed over $6k of suspension, tires and rims on my 2018 Tundra The shocks that were installed on the 2018 truck were had a manufactured date of 4/18/2014. The shocks were never operating correctly from the start. After taking off those shocks less than a year being installed and less than 7k miles and sending them to FOX to figure out what the problem was, FOX let me know that they would not warranty anything because of the manfactured date. AND THAT IS A BIG DEAL BECAUSE IN 2104 THEY HAD NITRO-BRITE SHAFTS WHICH WERE NEVER USED AFTER 2014 BECAUSE THEY HAD SUCH A LARGE FALIURE RATE. JBM admitted that they could have been old stock when they were put on. Now I'm out another $2k. If JBM would have offered to cover the cost of the repair with FOX I would have been happy.
Jeff Jacques
5 years ago
JBM does great work & has fair prices. The guys working there are knowledgeable and friendly. Don't hesitate to check them out!
BiG javi
a year ago
CUSTOM GRILL NiCE Job Guy's
Robert Wellington
9 years ago
Great store, great prices, the customer service is the best, work done on time and as expected and beyond, tires mounted perfect on difficult job, special care was taken on my special rims, highly recommended
JS Overland Exploration
5 years ago
Paul and Mark do great work!