AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Antonio Cornelio
7 months ago
On August 19, 2023, @2:50 pm. I went to Auto Zone #6408. I went to buy some breaks for my truck. As I was in line I was going to be next when all the sudden the store employees tells me excuse me to move to side. I did as she asked me and move to the side At the same time I was confused and asking my self wasn t I next. When all the sudden the female employee asks me what the hell you starring at. I was like what! And even more confused. The whole time she is cursing at me and running her mouth. I was so upset and angry. I didn t know what to do, I was appalled, disrespected, definitely threatened. I decided to take out my phone to record her cursing at me. After that on video I asked her her name because she didn t have a name badge on her. She refused to give me her name. On video you can clearly hear her say how she was going to bring her boyfriend. As soon as she saw I was video taping her she completely change her attitude. Then her coworker who clearly hears everything asked me to leave and couldn t give me a reason as to why I was getting denied service. When she threatened me and cursed me out. He couldn t even tell her why she was acting so rude. I left so upset. I called customer service three times. I wrote corporate and explained situation. No one from corporate has called me back. I left three messages for a Jesus Barragan he still had not called me. Three days later s Alicia Yanez calls me back and assures me that that employee will face consequences. Come to find out today as a customer for 25 plus years they put a bad note on my account falsely accusing me of being aggressive when, The lady was so unprofessional. Imagine how many people have been disrespected by her attitude especially with no name on her shirt. Do not go to this store! This store definitely does not care about their customers.

  David Acosta
a month ago
Closed earlier than what it says came here on 3/6/24 got here at 8:54pm to get some oil for my car knowing they close at 9pm and they where close I could ve seen the guy walking away from the door

  Khalil Chapman
3 weeks ago
It's good people's they are nice friendly

  Melaneeh S
2 months ago
Keshawn was so helpful!!Thank you for your exceptional customer service!

  Lashawnda Miles
2 months ago
The morning crew no help and have bad advice

  lil_tokes_lil 2
7 months ago
The only reason why I give him a star discuss I called him and told him about my gas cap the sensor came up and told me that that was not my gas cap and I wanted to trade it in the lady told me that I have to call the dealer when I'm calling AutoZone and she told me that basically I lost my money I have to go to the dealer and buy it she didn't even offer to trade it so that's why I read them one start they were not helpful for shit

  Tammy Poston
2 years ago
I visited this location to purchase wiper blades. I entered the store and was pleasantly greeted by employee Renee. He was very professional and assisted me with my purchase. He stated that they did not have the wiper blade for my back window in stock. Renee then installed my wiper blades, while providing a brief tutorial.The manager Stephani was also very professional, and knowledgeable.My experience with this store is always favorable. The store is always clean and well stocked. Thank you Renee and Stephani for outstanding service!

  Arnold Vides
2 years ago
The service is fast. The store is small but has all the necessary to get any basic spare part.

  Gustavo Villarreal
2 years ago
Great customer service. I went to the AutoZone off the 91 Fwy and Central I gave the Manager (Female) one of my old numbers to look up warranty on some brake pads. Apparently she said nothing was in the system. So droved to the one on Central and Rosecrans, the manager (female) was very helpful. She found the warranty under the same number I gave the first manager. I recommend this Autozone 100% because the people who work here care. Thanks!!

  Sean Goward
3 years ago
Very knowledgeable and professional crew, was willing to talk me through what I needed to do with the part I was looking for. Good to have this store and the people who work here in our neighborhood. Will definitely be back!

  Jeffery James Crawford Jr (Jeffery James)
3 years ago
Great and Knowledgeable staff!! I mean I was stressing about this slow leak in my tires and I was helped quickly and thoroughly! I even found the bluetooth aux transmitter I've been dying for!! Also found a 150 piece ratchet set i need and DIY window tints.I love auto zone cos their teams really care and are so willing to help and even let you Barrow tools on-site if they have them to fix your car!!!Powerful teams of essential folks!

  Rita Bland
3 years ago
I loved the customer service, personal was very kind, helpful, and patient when coming to questions and concerns. It's an outstanding service and good experience.

  Vincent Fowler
a year ago
I love AutoZone I buy Chevy parts all the time I love that place staff is real friendly and nice

  Kiki boo Love
6 months ago
Love this place always

  Alejandro Najar
3 years ago
Kesean and stephani were wonderful great customer service will definitely come back !

  Aaron Warren
2 years ago
Its Auto Zone,...certain stores have better customer service than others.

  Melinda Simpkins
a year ago
Michael James at the motel 6

  Mike White
10 months ago
It was clean and well stocked

  Erica
4 years ago
Helpful and polite staff thanks Stephanie Jason and Kesean

  Jennifer Hogan
3 years ago
One stop shop. And service attendants are very helpful

  Karma
a year ago
Had nothing that I needed

  Jane Doe
3 years ago
HAVE ALL YOU NEED

  Francisco Morales
2 years ago
Good

  ANTHONY GREEN
2 years ago
Great service

  Marco Martinez
2 years ago
As always good

  Juan Ramirez
2 years ago
bad customer service

  Carol Pruitt
2 years ago
Great place

  Keshawna White
3 years ago
My favourite autozone

  las amigas vlogs
a year ago
They always help me with the parts I needsiempre me ayudan con las partes que nesecito