Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ruben Leyva
2 months ago
I have been coming here to pro shop for many years. Trustworthy and reliable service at fair prices. I also have recommended my family here and they all appreciate the quality of work and staff as well!
DjJoey Pina
3 years ago
Fast, friendly and professional service. Thank you for the great job and all the info on our cars.We took 2 of our cars for regular maintenanceThe staff was friendly, knowledgeable and very helpful. See you in a few months for another maintenance.
Chase Garcia
5 months ago
Really good shop took my truck to there get some work done on it and they did a really amazing job truck runs great would highly recommend them to anyone
Barbara jean Thomas
5 months ago
Everyone was courteous and very helpful. They took time to explain everything I needed for my car. My Honda doesn't need much but I will return if I need repairs!!!
Mark Carbajal
8 months ago
I went in because my car didn't shift no more. Only stayed on 3rd gear. I have no experience in electrical problems with my car. Soo I left it here for 2 weeks which I didn't mind. And I saw good reviews here . They send you a link to your phone on what's the issue and cost. And send pictures and video clips of what wrong. I thought the amount was right. And I'm happy to come back here to fix anything else on my car.
I Prez
5 months ago
Diagnosed and repaired problems I was having with my 2015 tundra. Kept me informed every step of the way. Will be back for future repairs
Yovanna Rubio
a year ago
I was calling to different shops for anestimate because I wanted to get agood price on fixing my brakes/rotorssince my car was shaking and I have my baby daughter with me all the time. The guy on the phone told me he couldn t give meone over the phone but he gave me agood explanation as to why. I ended upmaking an appointment and taking mycar in for an estimate but after theinspection, they realized that theshaking was not coming from thebrakes like I assumed. It was actually amore complicated issue and low fluids.Thankful that I was there for theprocess. They showed me the issues,sent pictures to my phone, andexplained what they recommended Ido. Very thankful to have found this place. I really felt like they took their time to take care of me and just gave me a good sense of safety for me and my daughter.Services: Steering & suspension repair, Vehicle Inspection, Vehicle safety inspection, Auto maintenance, Oil change
Jason Staggs
2 years ago
The folks at Proshop Automotive were excellent to me and my truck. The fast turnaround and first rate attention to getting my truck fixed. They didn't try to sell me on a bunch of parts I didn't need. And they easily could have with my fuel supply issue. $500 and a couple days and I had my truck back. And they changed my oil. Saved me at least $1000 bucks easily. Thank you
marco martinez
a year ago
I went to Proshop after taking my truck to other shops. I had issues at other places and one of my friends recommended me to them. Their prices are a bit higher than others in the area and further south, but they definitely give you a valuable service. Their system keeps you up to date with pictures and recommendations, the office staff is always professional, and they are clear about the services they provide. I know enough about servicing my truck that I didn t feel like they were trying to take advantage or pull a fast one on me. Highly recommend this place.Services: Air & cabin filter replacement, Auto engine tuning, Vehicle Inspection, Wheel alignment, Air conditioning, Oil change
Miss Vanessa Garcia
2 years ago
I would like to say I ve received two services from This establishment. They are all courteous, professional and fair. As a female who does not know a whole lot about vehicle maintenance I have to google everything, just to make sure I m not being taken I have to say I feel they are totally trustworthy and have taken very good care of me. They have exceptional communication when it comes to letting me know what s happening with my car and what I need. They conduct a REAL full car inspection, complete with pictures and work approval before they initiate work. I will not go anywhere else now because you get what you pay for and I ve also paid TO MUCH and not receive this much attention to detail with regards to my vehicle and it s Maitnence. I m a very happy customer and I encourage anyone who needs excellent, trustworthy and fair services to come here!Services: Air & cabin filter replacement, Tires, Oil change
joshua morgan
a year ago
I have been using this business for the better part of four years. This shop has the knowledge and skills to fix your problems without throwing money at the problem.Whenever I had a repeat problem from one visit to the next, they will generally not charge you for the second visit.Be sure to schedule your maintenance in advance, because good mechanics are always in demand.Services: Air & cabin filter replacement, Steering & suspension replacement, Electrical, Engine repair, Vehicle Inspection, A/C installation & repair, Vehicle safety inspection, Auto maintenance
Dee Moreno
a year ago
This company just likes to take ur parts and ur money. I went in and told him my motor mount sound like their having a problem. U have to pay $99 for the check up , if they fix the problem the $99 goes to the service. They told me I had MINOR issues , nothing to worry about. And motor mount looked good. I get my car back and a day later, I have a dead battery, all my lights turn on , and my car starts shaking and is loud. Looks like they changed my battery .I ended up getting my car checked from someone else and what do u know? Motor mount is damaged. Got it fixed and everything is now good on my car.I called the company and told them what happened and if I can get my money back because he told me they checked everything, especially the motor mounts . He said he will give the owner a call in 3 days. It s been over 2 weeks and nothing. I been calling and they don t pick up my phone call, now my number just goes straight to voicemail. THIS PLACE IS A SCAM!!!!I wasn t going to do this review, because I normally don t and rather do things a better way. But now I m really upset. I hate when companies think they can do this to u. This was my first time ever going to a shop, I ve had the worst experience ever and I ll never trust a shop ever again!!! n
Jennifer Hernandez
3 years ago
I don t know anything about cars, but my friend recommended this place, and I m so happy I went. Anabel at the front desk was so friendly and made me feel comfortable and that I could ask as many questions as I wanted. It s family owned, so it seems like the siblings work really well together. The shop and waiting area is really clean and doesn t even feel like an auto repair shop.My car had been making a noise and it ended up being a piece of metal hitting the wheel. They fixed the problem and also did an inspection. I even got pictures sent to my phone so I could show my dad what was going on with my car. I ended up fixing a couple of things that I had no idea needed to be fixed.I am glad I went and definitely feel like I can trust them with my car.Services: General repairs & maintenance, Wheel alignment, Oil change
Juan Atunes
3 years ago
Came to get my car serviced for brakes and oil change and received excellent service from the front desk right away. Service techs were very professional and gave me a full detail on the service they were going to perform. My car was left in perfect condition definitely making them my preferred tech for any future services to my car.Great customer service overall. Jose is so thorough when he explains things. This is the best shop I ve ever been to and the only one I ll ever trust.Services: Electrical repair, Air & cabin filter replacement, Tires, Auto engine diagnostic, Brakes, Oil change
Tristan Silvera (TS)
3 years ago
Never grew up enthusiastic about cars so when my inner fender, I think that s it, got damaged I was a little lost. I drive a lot and my son is usually in the car with me so getting such good customer service during my quote call meant a lot. They were really honest and knowledgeable about how to fix that peace above my tire, while remaining patient with me. The service price is fair and I will be writing a follow up on how the job comes out after my appointment. Thanks again guys!!
Lydia
6 years ago
I have finally found an honest, worry free place to take my car. Before, as a single woman I would take my car for repairs and almost always get ripped off. Now I have no worries and I recommend them to everyone that needs auto repairs. When I have questions, the owner addresses my concerns and takes time to explain. He is very knowledgeable. The mechanic is excellent in his quality of repairs. The office staff is always friendly and eager to help. See for yourself the quality and great Customer Service Pro Shop has to offer.
Janice Grigsby
a year ago
Technician Jose was professional and provided excellent customer service. He listened to and addressed all my concerns. He made recommendations of future repairs to enhance my car performance. I would recommend this business to anyone looking for car maintenance and repair. I am a very satisfied customer.Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto engine tuning, Brakes, A/C installation & repair, Air conditioning, Vehicle safety inspectionServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto engine tuning, Brakes, A/C installation & repair, Air conditioning, Vehicle safety inspection
Yamile Henriquez
3 years ago
Good service. I went by myself (as a girl) and didn t feel like they played any games or tried to talk me into fixing something I didn t need. I went for an oil change, they changed it, gave me some tips on things that could be updated soon (filters, spark plugs - with pictures provided on this handy webpage feature they use) without forcing me to do it on the spot, and that was it. The price for the oil change was really good too, about $35-$40.
Leo (Geo)
2 years ago
I will definitely be coming to this place if in the area considering they assisted with me with a professional second opinion.I have a 2004 Toyota Camry and we discussed the importance, risks and maintenance schedule for a transmission flush ( i was overdue 6 years).Love you guys,Hope we can meet someday
web mans Garden
2 years ago
Pro shop automotive in Colton California is one of the most professional place to take your vehicle I would highly recommend them to anybody that's having car problems not only do they give you good high quality service but they are professionals at what they do I like to give a big shout out to Joe Gonzalez service advisor and the crew. They go out of their way above and beyond their service for you and they make sure they get the job done proper they are very loyal very nice people and I would recommend them at any timeServices: General repairs & maintenance, Engine repair
mitchell aguayo
2 years ago
I have taken two of my cars to my good friends shop and they always repair the issues with great service. They are great at what they do. Great customer service and fast reliable repairs. Very trustworthy and honest team. Thanks for all u do
Lui Plascencia
3 years ago
I make the drive all the way from Baldwin Park to Colton because I trust them to do the work correctly and efficiently, so it s worth it to go out of my way. Also my experience with other shops that might charge less is that you definitely get what you pay for. Proshop will go out of their way and I trust them to take care of my car and my parents cars, too. Last time I came in they did an amazing job with my oil changed in my car service I definitely recommend them 10 out of 10 ! Services: Auto engine diagnostic, Wheel alignment, Brakes, Air conditioning, Auto interior vacuuming, Oil change
Laney Smith
3 years ago
Proshop Automotive is cutting edge. The technology they use is incredibly impressive. Plus, there is a check-in system that prompts and email with a link to your car's service record. There, you can view recommendations, see photos of the problems the technicians find, and you can approve or deny any work (and see all estimates) before you find yourself stuck with sticker shock. These guys are thorough and super polite and friendly. If you have questions, they take the time to answer them. I'm a repeat customer and will continue to be their customer in the future. They make car repairs as painless as possible. Plus, if you are within 10 miles of the shop, they will come pick up your vehicle and bring it back to you when the work is done. Each time they have worked on my car, they even bring it back washed and shiny - inside and out. I hate having my car serviced. HATE IT! However, the great folks over at Proshop Automotive make it so easy and painless that it's actually kinda fun! I sincerely appreciate the photos they post with any of their findings. That helps you see that you're not being snowed over. There is never any pressure to do any of the work they recommend. They're just as polite to you if you tell them to do it all as they are if you decline all the recommendations. Super fun bunch! Superior customer service! Excellent repair work. Cutting edge technology. But, what's really cool is the effort and care that goes into considering their customer needs. These guys genuinely care and it shows. I will keep taking my car to Proshop Automotive because I feel completely comfortable and these guys have earned my trust - which says a lot because I'm always skeptical. So, I give this shop an A+! 5-Stars! Two thumbs up! Whatever rating system you prefer, they get all the marks! Great job, Esteban, Jose, and all the Proshop staff! Thank you for your care and concern! It means a lot.
Jess Sanchez
2 years ago
Very friendly and welcoming. Started going here for my oil change and they are always fast and efficient. Very reasonable prices. Will definitely be coming back for all my car maintenance here in the future.Service: Oil changeService: Oil change
JUNIOR Betancourt
3 years ago
This was my first time visiting Proshop Automotive and I will definitely be returning and sending them anyone I know who needs their car looked at . I was happily surprised with the way they make this report along with pictures of the issues your vehicle might be having along with a color code that tells you how bad it is . I think people will appreciate this extra thing they do because they include an actual picture of the problem area from your car and send it to you in the report so you know there s an actual problem . Also super helpful if your husband or wife is at work and you need to share the cars issues and agree or not on a repair . The staff is super polite and attentive , the place is super comfortable with bottled waters and coffee as you wait .
Boss King
a year ago
They've done a great job so far working on my truck, we'll finish our review after all the work's done on our vehicles.
Rachel Vang
4 years ago
My husband went in today without an appointment and he was in and out in like an hour and a half. They were very professional and straight to the point in regards to the diagnostic of my car. We found out what was wrong with my car as well as they showed him the reports of the diagnostic and explained everything in detail of what was wrong. They recommended options that we could take before fully committing to fixing anything major they even told us that there was a recall on the airbag of the passenger side. I would definitely recommend coming to this place. They are very professional and informative. One last thing, after the diagnostic they won t fix anything without your authorization. This is a huge/major plus on those who are very weary on places that would do things to your car without your approval.
MARIAN ORNELAS
2 years ago
Definitely my go to shop for everything in auto repair. I have been their client for years and recommend them highly. This particular visit was maintenance but they have been exceptional with engine work, AC and heat issues among other things.Services: General repairs & maintenance, Auto engine diagnostic, BatteryServices: General repairs & maintenance, Auto engine diagnostic, Battery
Gaylon
a year ago
I was happy with Proshop Automotive.The services are great, employees are courteous and helpful.I will take all my autus there.
Phillip Perez
a year ago
Professional Groundwork's a fleet account excellent mechanic work, organized and clean shop. Most importantly, honest customer service, and friendly staff and owner!