A-Z Bus Sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joyce Luk
2 months ago
Came to them with an EV charging concerns- Rick and Mike have been super helpful and upfront with me! Experienced and knowledgeable, which is great considering EV is a new venture for me. Look forward to working with them more

  Mckeeia Hall
a year ago
Customer service is not up to par as with the other A to Z bus sales that i deliver to. For one their is a waiting room. They dont make you sit outside in the dead heat/sun for over an hour waiting to be checked out. It was another guy there picking up a bus that he had worked on and he was pacing the lot until he eventually sat down on the curb. I went inside like i normally do to check in at the window in the garage and was told someone would be right out. 30 minutes passed and when no one came out i called this time. They lied and said i didn't go to the window so i described who i spoke to and she said oh well they never told me. 30 minutes later i am still sitting on the hot bench outside waiting to be checked out. This is not the first time ive had problems with this location. The lady that use to check us out couldnt get there ontime and we would be missing flight/busses to get to our next pickup.

  Shelby V
2 years ago
What an absolute nightmare of an experience. Would never recommend their service. We took our bus conversion in for general maintenance to make sure it was road worthy for our upcoming trip. We had gotten a general maintenance check at a previous facility and had a great experience with a detailed list of what was / wasn't working. The technicians at A-Z bus sales in Sacramento told us that we had a frayed belt that needed replacing and a new pump. Not a problem at all. We asked if we could take the bus back for the night and bring it back when the parts arrived. They gave us the go ahead and said we should be fine until our parts arrived in a few days. Not the case - on our 30 minute drive back to where we were keeping the bus, our vehicle completely dies in the middle of an intersection and won't start back up. We had to pay for a tow back to the A-Z bus sales facility. The next day, they took a quick look at the bus but couldn't diagnose it yet. A few days go by without hearing a single word from them. No communication what so ever. We live and travel full-time in our rig and communicated this with them from the beginning. Communication with us would have been FANTASTIC as we had to book and pay for hotel rooms all week while they were diagnosing our bus. Eventually, they diagnose the issue and it turns out to be the alternator...which apparently they DO NOT check during a general maintenance check. Another couple of days go by before they replace the alternator and pump. They never replaced the belt that they initially claimed was frayed - instead, they said it was fine and just put it right back in. Once driving our bus home from repairs, we also noticed that our oil gauge wasn't working. Despite doing a road test and stating in their service contract that it was done, the oil gauge WAS NOT properly connected at all. We had to fix that ourselves. In addition, after reviewing the contract, we noticed we were billed an additional $200+ for work that wasn't even done to the bus when we picked it up. While they did refund us that cost, no other compensation was provided for the terrible experience we had nor for the fact that we STILL don't have our "frayed" belt fixed. Nearly $5,000. DO NOT RECOMMEND FOR MAINTENANCE OR REPAIR IF YOU HAVE A SKOOLIE CONVERSION.

  Jonathan Westall
2 years ago
Needed a super quick windshield piece for an odd bus that I converted to a party bus...Rueben found it within an hour and had dropped shipped the next day out to Vegas. Huge thankyou and great team to work with over there.

  Chris Fischer
4 years ago
This place blows they sold me a short bus and the motor seized on the way home to San Diego.They offered to pay for half of the tow, no sincerity al all.UNPROFESSIONAL LIARSZERO CUSTOMER SERVICEANNNNDDDD THEY CLAIM TO BE CHRISTIANS

  Stephen Romie
6 years ago
Great company if you need to deal with the blue bird bus Parts sometime can be pricey.They're located in Riverside California if you're coming from the LA area just be prepared for at least an hour Drive.

  NIcholas Navarini
2 years ago
They said they would have a guy look at my bus in two weeks never happened. It s been at their shop almost two months very poor communication from these guys.

  George Cordero
2 years ago
Good guys !, but they were having a meeting when I got there, they did their best to accommodate me

  Everardo Reyes
2 years ago
Employees were ready to help out. I would recommend it to any school trying to get there bus fixed or put on A.C

  Phillip Booker
2 years ago
Mixed results with them. They have repaired some buses for us with hit and miss success rates.

  LINDSEY Lawson
2 years ago
Rude people everyone walked around ignoring you was dropping off van took 45 minutes for them to check in before signing me out

  Sirr Diarra
3 months ago
Cool

  Jessica King
6 years ago
Very helpful quick and priced right. Only ones that sell the bus seat belts kits

  011478jr
7 years ago
One of the last places to get John Deere cng parts.

  David Sparks
3 years ago
Need a good used Bus to transport humans...huh??? Its here to find safe used busses!!!

  Ray Durazo
4 years ago
If it's a John Deere engine. Here's your one stop place for part's.

  Troy Maloney
2 years ago
Excellent service from parts department.

  Casey Kelso
2 years ago
Will give them my business

  Calvin Hicks
8 years ago
Friendly attitude, great customer service!

  Michael Branson
2 years ago
Fantastic Service / Sales staff

  Chad Vanscyoc
6 years ago
They can help you with all your bus needs

  Dallon Ebmeyer
7 years ago
Very helpful and willing to work with you

  Indians Auto
11 months ago
Love it!

  Pedro Ramirez
4 years ago
Magnific , Exelent , Attention, ServiceAnd quality.

  Chad Van Scyoc
6 years ago
Good place to get parts

  DEVON JONES
6 years ago
THEY HAVE EVERYTHING TO FIX A SCHOOL BUS.

  Hany Shafik
5 years ago
Great team

  A J
6 years ago
Convenient location

  Blair Cooper
5 years ago
Sight seeing