Empire Mini Storage Cloverdale

4.7 (94)

  120 Sandholm Ln, Cloverdale, CA 95425
  (707) 309-0711
  empireministoragecloverdale.com
  Claimed

Storage facility Automobile storage facility Boat storage facility Moving and storage service Moving supply store RV storage facility Self-storage facility

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Janean Fuller
5 months ago
Responsive company. The owner is great. She explained everything and emailed me the docs and showed us how to get in and went the extra mile every time we needed something. The storage was clean and safe.

  Joe Imwalle
3 weeks ago
Great easy to work with. Super friendly. Recommend to everyone

  Debbie Roderick
8 months ago
We have been storing our trailer her and are very happy with our spot. There is a lot of security cameras on the property and have never had a problem. Would definitely recommend to all.

  Sunny Miller-O'Connor
a year ago
The storage unit was clean when we arrived and the office personnel were always friendly and helpful.We were very happy with the unit and the staff during our stay. Especially since we had such a bad experience with another company.I definitely recommend Empire Storage in Cloverdale.

  Diana Gray
a year ago
Nice, clean and dry units. And they have a rat abatement schedule. Last place I was at leaked and had rats. Yuk! Very nice gal. When I decided I needed a bigger unit, she switched me no problem. Thanks!!

  Ross Diehl
11 months ago
The customer service was exceptional. I spoke with Nicky on the phone, and was lucky enough to receive her service in person as well. Very professional and concise, but courteous at the same time.

  Steve Ridder
7 months ago
Friendly and helpful staff. Easy process getting set up with the storage unit and never had any issues with access.

  Skip Engle
3 years ago
Our family has been an extremely satisfied customer of Empire for many years. Their friendliness, experience and professionalism have been invaluable through changing circumstances. Each transaction, whether renting a truck, returning one, having the proper packing supplies or safeguarding our long term storage unit, has been easy and successful. At Empire, they exemplify all the things one could want or expect from a business of their type. Empire has also been a faithful and generous member of our small town from the start. Their commitment to our community mirrors our own experience with them. Thank you so much for many years of trusted service!

  Donald E. Lawson
5 months ago
Manager/front desk was very helpful and professional, easy online services, hours ate good, clean and secure facilities. And, the prices are good!

  Olaunda Johnson
a year ago
I have gotten some awesome deals on the storages they have up for auction! Only bad thing is that you don't get a code to the gate. You have, I think, 3 days to empty storage and with no gate code, that limits the amount of time you get to clear out the storage. Plus you have to go in office to have them open it EVERY TIME you enter and or exit! And you only have from 9 to 6pm to get storage cleared out. And if they go on lunch or run an errand, you don't get told so your just stuck, sometimes, inside, until they return!I didn't mean to disrespect anyone with this review. That was not my intention. And I apologize if anyone took this the wrong way. I was just stating my experience with this facility.

  BEN RAY
2 years ago
Me and my wife just rented a storage unit. After viewing all the driffrent size available units the manager had shown us, we picked one and went in to Sign the paperwork. She was fast, polite and very professional, the unit was clean and the property well maintained.

  Scott Inman
2 years ago
Nikki Collier at Empire Mini Storage gave us the BEST customer service when renting our storage unit. Nikki is extremely personable & friendly and made it so easy, she is defiantly an asset to this company. Thanks again very much Nikki Collier for all your help & everything that you do for Empire Mini Storage, Cloverdale.

  Amanda Smith
a year ago
Nikki was wonderful! I felt very educated on all the different options. It was relayed in a very concise way that was easy to understand. 10/10 would store here!

  Tonya Alexander
2 years ago
We needed a storage at last minute due tonour housing not being ready. We requested a call from storage as it was getting late, close to closing. Nikki the manage called us, stayed late to helpnus. What a joy and relief to get her assistance. She went out of her way to help us. So blessing what a day..THANK YOU EMPIRE STORAGE FOR SAVING US! NIKKI YOUR AWESOME!

  Lyn Beam
a year ago
Nicky made it so easy, exciting Lao Ed how to get in and out so I could understand and access the facility when I needed to. Upon emptying my unit she made sure I got it right . Lots of security cameras , on-site management !

  deanna boettcher
2 years ago
We had a great experience with Empire in Cloverdale. We needed a last minute storage space, and they came through quickly. The customer service was always quick and pleasant.

  Sonoma Legal, LLC
5 years ago
This place is a joke. One star rating simply because it will not allow me to not put any. This company raises there fees constantly, illegally locks people out of gate, does not follow California law and neglects all of there tenants. You want my advice let a homeless man hold onto your belongings as there probably safer there. They even allow a man to live in his trailer in the very back of property. Absolutely horrible service. Had them for 4 years and wished I would have NEVER give them a single a chance. Look the other way at privately owned company's that care about people rather than sucking every last dollar out of them.

  Hardley Fayre
5 years ago
Everything was quick and easy. Nikki (not sure I spelled it right) was friendly, efficient and professional, explained everything clearly, answering my questions before I could ask, and had me on my way again in no time. They are the best rate in town, and their security measures up to what I would want or expect. Definitely worth it to me.

  Fred Besio
11 months ago
Great service! Never a problem with billing. Clean rental area and very secure.

  Leslie Melody Mermaid
4 years ago
Empire Mini Storage in Cloverdale is a secure storage rental with a gate and login code box. I felt safe storing my belongings there. It is easy to access in and out. I was also given a lock when I signed the rental agreement. I was on autopay and that made it easy for me to not be late on the payments. I received emails and tex messages giving me updates on when my payment was due. In the office they had a rest room and water available and other moving supplies. I was very happy with the facility and service. I highly recommend it!

  Michael Mahoney
4 years ago
So my key fit sombody eles space.we all had good laugh and decided to skip the complimentary pad lock. The space two down had some parts cleaner gassing off and I complained but the guy didn't respond so I held my breath and moved out. The people working were extremely good and I have no complaints. Highly recommend getting rid of your Stuff and skipping storage units altogether.

  Lynn Vannucci
5 years ago
Rented two units there for a period of eight years, and a third to use when a friend died, while we sorted his things. From Day One until I moved out last weekend: clean grounds, secure units, friendly and professional staff. Highly recommend.

  Ken C
a year ago
Just rented a space for my travel trailer.I like the gated facility with the keypad. Much better than the place I had it at before.

  Danielle Patin
2 years ago
Moved out today due to rude lady in office. Sad I am not even able to take the time I needed to to properly move into storage unit and can't do anything when my vehicle broke down there. We were told to tow it and its illegal to look at it there and if I don't put the hood down and call tow truck ill get a write up. SO EMPIRE IS NOT A GOOD PLACE TO GET A STORAGE UNIT.

  Jessamyn Sobeckiengle
3 years ago
Storage units are clean and secure, customer service is excellent and attentive, cost is very affordable. Would definitely recommend this business for any of your storage needs in/around the Cloverdale area.

  Unkle Jerm
3 years ago
I've had bad experiences with other storage. This place is always well maintained. Nice and tucked away. Doesn't seem like trouble could get in.

  i2Profit
7 years ago
Rented a Uhaul from Nikki Garrett she was the most helpful and sweetest assistant. She expedited our rental with efficency and professionalism. The Uhaul truck was impeccable.

  denisek
3 months ago
Great management, clean, secure.

  DrPfeiffer
4 years ago
The personal touch by the staff is what distinguishes this storage space over **all** the other storage spaces I ve rented over the years - and yes, my sample size spans multiple counties and cities! Feel lucky to have found this spot. Thank you ladies!

  Nora Cregan
3 years ago
Excellent and responsive service. Premises are spotless; security is great. Everything can be done online including autopsy. Could not ask for more.

  Opening Hours

Monday Closed
Tuesday 9 AM-6 PM
Wednesday 9 AM-6 PM
Thursday 9 AM-6 PM
Friday 9 AM-6 PM
Saturday 9 AM-6 PM
Sunday Closed

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