Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ragin Germasian
3 years ago
Had to get a new inner tube for my bike. They said appointments were out a month. Got me in in 15 days, was on the iron horse the next. Cheapest bid also. Other bids ranging between $150-$120. Second time here.
Ty Hamby
a month ago
Didn't answer the phone. I need to call during operating hours next time. My bad.
Rico Vee
6 years ago
Geico sent me here. They wanted me to bring it back after complaining but after what they thought was passing the first time, I'm definitely not going to give them second chance.
Jeff Hankins
a year ago
I've brought them my 2 Harley's to work on for the last 5+ years and every time that take care of the problem. On two occasions they identified a small problem and took care of it for no extra charge. My clutch needed adjustment and I had a small oil leak, i didn't tighten the clamp enough, yes these are small things but other shops would have charged me.They are great, anytime I have a problem they are they to take care of it. They just aren't out to make a buck off a person. I was prepared to spend a bunch of $$$ on a repair and they called me up an hour later telling me my bike was fixed and ready for pickup. They said the problem turned out to be minor one and I was good to go.Another time I had to replace my clutch and asked how much more to put in a RECLUSE clutch and they worked their magic and got it done for a fair price.Their labor rates are better than most places and the quality of work is real good.Sometimes it may take a little long to get a repair done and this is only because of their quality and so many people bring bikes to them to be worked on. You can't go wrong bringing your bike here. I won't take my bike anywhere else.
Kelly ward
a year ago
Just lacking in the the customer service aspect. I've been a customer for over 8 years, you've worked on 3 different bikes for me and I've sent you a couple of customers as well.....Most recently, I came in just to have 2 tires removed from the wheels that were already off the bike, was charged $50 and had to take the old tires that were no good with me. A few days ago i brought the wheels in complete, they just needed to be balanced....I was told it was gonna be a couple hours, there wasn't black weights to match my wheels available, and it would be $60. I took my wheels 10 minutes down the road, paid $50, got black weights, and was done in 10 minutes. AND IVE NEVER BEEN THERE BEFORE. A few months ago I came in seeking parts for a build, I was told by the guy working that he knew where some parts were and he would call me with some prices but never called. The work you've done for me has been good, and I like supporting local Indy shops....but no long time customer wants to be treated like just another faceless motorcycle enthusiasts.
Colby Hankins
a year ago
It is a great place they are the best to work with they got my bike in when I needed a new tire in under 3 days they had me in and installed it and back out the same day this us the only place I will tale my bike to
The omnipotent
5 years ago
Great shop. I've been to several mechanics in the area over the years and these guys are some of the best, fair prices and solid work. I told them I had a big ride coming up and needed my bike done ASAP and despite being extremely busy, they got my bike back, running and back to me within 24 hours. Can't beat that service, I highly recommend this shop for all your motorcycle service needs.
Michael Baker
4 years ago
Had my new tires installed here. Appreciated that they were not upset that I bought them online. Good work done as promised & estimated. So, in the future, I plan to just buy my future MC tires through this quality local business.
Ben Botto
9 years ago
These guys were absolutely great. They just fixed up my 2005 Kawasaki Mean streak, which fell over when the kickstand broke. They gave me time and cost estimates and, guess what, they got it done ahead of schedule and $500 under budget! Robert kept me in the loop the whole way. He even met me after hours one evening. I had a great experience with this shop and would highly recommend them.
Richard Fitzwell
a year ago
Didn t meet one of 3 deadlines they set , constant runaround, an associate of mine told me they were trash and unfortunately I have to agree.I guess they did fix it. But I stand by the trash assessment I posted earlier.I like that they way over inflated my back tire , severely under inflated my front , and had the oil empty and didn t tell me.(luckily I checked) & refused to tell me what part was needed to finish job. No class , passively aggressive coward.
Russ Miskanis
7 years ago
Happy to have found this place. Will definitely be a returning customer. Highly recommended. Just an update 3/31 2017 if you want to have great service ,PERSONNEL that go out of their way too get you back on the road. CALL WEST COAST MOTOR. ROB/SHAWN. YOU HAVE A CUSTOMER FOR LIFE. Will spread the word about you guys. AGAIN THANKS...
Todd B
3 years ago
I really appreciate this guy. Took care of my problem, AND did not try to make me buy services I didn't need. This business is legit!I know your super busy at the shop... But I'll definitely be back!Service: Brake service & repair
John Smith
9 years ago
WCM charges a decent price per hour, their staff looks knowledgeable, but communication and customer service needs improvement.Get quotes in writing for each job before you leave your bike - otherwise you may have to pay more than you expected. Not only did they take a long time - asked to leave the bike for a full day to do a few hour tune up - but after the work was done, they presented a bill on the higher end of the verbal quote even though they did 70% of the work. Their team also created a problem after changing gear oil (burning smell every time the bike heats up) but did not take responsibility & fix it...
Brian Mcdonald
6 years ago
My friend tyler recommended this shop. William and his staff are super professional. They ordered brand new michelins, installed, mounted and balanced on our 2016 harley. Just drove the bike to them, they did all the labor. Had zero problems. way cheaper than HD dealer. They also do service and repairs.
Abdullah Mateen
6 years ago
Greetings this has been a true blessing to be a part of their family and bring my Honda Shadow Aero 2015 to their establishment to have repaired. And to do upgrades on it. Robert William and his staff are very good people. Thank you and thank those that are reading this post it is a 5-star rating.
LaShanda daniels
3 years ago
Very professional and straight to business. They did a wonderful job! I highly recommend this shop over "other (will remain nameless)" shops in that location. Thank you west coast motorsServices: Auto detailing, Brake service & repair, Oil changeServices: Auto detailing, Brake service & repair, Oil change
J M
3 years ago
I have built my motorcycle with them and they have Den moderate to good work they replace Parts if they damaged it there Geico certified. I recommend them prices are great
Dom Arce
6 years ago
Good prices but sometimes they forget to assemble your bike properly but they'll take responsibility and sort it back out for you. Overall great place.
J Nelson
6 years ago
They took care of everything I needed in record time. Great attitudes and friendly service. This will be the place I go to from now on for all my motorcycle maintenance needs.
Daniel S
3 years ago
Very fast and quality work for a reasonable price. I'll be taking my bike there for all future service.
Tyler Robertson-Willis
3 years ago
Great shop! Guys are easy to work with. Would recommend to anyone else on two wheels.
Dustin Isdell
3 years ago
By far the best shop in the Sacramento area. The staff is always very professional and knowledgeable and their work is always top notch.
Tim Snyder
3 years ago
I will not go here again. I brought my bike in for repairs awhile back and the service was terrible. Their shop was a mess and very disorganized to say the least.
Josh B
7 years ago
Ever time I go there it's like the first time I went there with the best customer service and with a great price. I recommend WCM TO EVERYONE!!! THANKS WCM
ITS FL4T
a year ago
I love this shop! Great work done here
Christopher Tolson
5 years ago
This place is the best they fixed my road glide friendly people great service
Paul Colbert
2 years ago
Love West Coast motors they're very professional and very reasonable
Moe Adam
3 years ago
Robert is the one he is really nice guy very helpful and allot of knowledge thanks guys
joel biederer
a year ago
Not quality work. Paint blistered within a year.
Tim Singleton
2 years ago
Is very fast and good quality work