O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  ShowBoat Peasy
6 years ago
Best pricing. I've had a wholesale account through our Auto Dealership and have had no problems. Customer service is great. They walk you to your asking so and will give you tips.

  Michael Resnik
5 months ago
There us one of the staff that was helpful (don't know his name) the rest were idiots. Ordered parts Saturday , were supposed to be Monday. Monday was told wrong parts came in, correct parts would be in Tuesday. Tuesday went to pickup parts, wrong parts. Was told they another one coming in later that day. No word for 2 days. Called and put on hold for 9 minutes , then disconnected. Went to get refund for this fiasco and low and behold they had the parts there . Not shopping this store again. Store on Harding has knowledgeable staff that communicate with their customers.

  Joe Holguin
2 months ago
Had a very unfortunate experience with Tyler the assistant manager. Went in to get a replacement battery and was denied because his system wouldn t let him. 2nd battery in a year and a half and they refuse to do something about it. Very disappointed in the products and lack of customer service

  Jessica Hiscott
5 months ago
The staff is Very personable, knowledgeable and thorough. Every is friendly and detail oriented. Thank you for fixing my battery!

  Jordan Allen
2 months ago
The people that work at this location are awesome they're always so helpful

  Robert Richards
6 months ago
O'Reilly's is my number 1 auto parts store period.I don't order my auto parts from some outfit on line. When I've got a job to do I don't want to waste my time with ordering something I can't physically check for quality and correctness then have to send it back due to being wrong or poor quality or both. No. I go to O'REILLY'S. Great quality and selection at a good price.

  Alyssa
10 months ago
I went in with a dead battery and Christopher was beyond excellent! He was really understanding and didn t judge me for not knowing anything about my car. He helped install the new battery and everything! I will definitely be back.

  Shelby Gonzalez
8 months ago
Went in to get transmission fluid for my 2017 Hyundai Elantra. younger guy searching it up told me that they don't carry the kind I needed because it was "too new" and I'd need to go to a dealer. Went to Autozone instead, had no issues there.

  Jean Callaway
a year ago
My truck was making a funny noise so i pulled in and before I could get my hood all the way up I heard a voice behind me asking if they may give me some help. Ant ( Anthony) had a big smile and I was impressed of his knowledge as he looked at my motor and had me turn it on. I was going in for brake fluid and he assured me that wasn't the problem it was one of my pulleys and possibly a ball bearing and he was 100% correct my mechanic later told me. 5 stars for you Ant for helping this dumbfounded woman not get stuck on the side of the road somewhere and 5 stars to O'Reillys for your very kind employee and once again coming through for me. I highly recommend this store. Y'all Rock !

  Elizabeth Ciufo
2 years ago
This auto parts shop was fantastic. I called ahead and they were very helpful to let me know if they had my daughter's wiper blades in stock. They gave me several price range choices, and even set them aside for me. When we got there, the shop was busy, but we were helped pretty quickly. They came out to replace them and even took the time to show my daughter how to do it herself. They were super helpful and very friendly, and I would definitely go back.

  Roman Altukoff
2 years ago
I don't know about these bad reviews here but my experience was great!. I came in having a big crack on my air intake on my car. Not only did they have all the parts needed fix my car. When I explained to the Manager Christopher Vanlandingham that I did not know how I was going to fix my car due to not having tools. He not only let me use some tools but helped me with the repair all while assisting other customers in the store and all with a very positive attitude and professional level of Service. I would recommend this location to anybody who wants great service with knowledgeable employees!Thanks!

  Richard Batista
a year ago
I have used this store (located on Antelope Rd) many times over the years. The service is EXCELLENT!!A special shout out to Chris Kirk...thank you for your excellent service and saving me hundreds of dollars!!Richard

  eric g
4 years ago
Had a pleasant experience at this location. Needed a battery, called in ahead of time, Michael quickly answered and was able to locate and let me know they had what I needed in stock. Showed up, and "Bob with the raspy voice" was able to locate what I needed and the same Michael from the phone call happily proceeded to help me install the battery. Later in the day I needed a radiator cap and Michael efficiently helped me locate that too. I'm sure I'll be back for future purchases

  Michael Tigrett
a year ago
Chris kirk was working when I rolled through.. nice dude, found my stuff quickly and I was out the door in no time. Customer service was top notch.

  Joe Graff
2 years ago
I have gone to this store about a dozen times to buy items off the shelf that did not need staff input.TL;DR do not trust staff input at this location. Go to Napa auto parts on Auburn if you need any staff input or diagnostics run.Recently, I took one of my cars in for an alternator/battery test because it was having difficulty starting. Staff informed me it was a bad alternator. I pulled the alternator and took it to Napa for a rig test, turns out alternator is fine the battery was bad. I am frustrated that the staff struggled with such a simple test and misdiagnosed my issue.

  Connie Nord
a year ago
Absolutely love this location. The staff is respectful, kind and informative. So far the only one of this chain store I can walk in and they have inventory.

  Centric Enterprises Llc
3 years ago
I had my cloth mask over my mouth and manager made the cashier stop my transaction until I put the mask over my nose. Being absolutely rude to me. I had a hard time communicating with the cashier afterwards because he couldn t hear me through the mask. Made my experience horrible, I would think twice about coming back to the store since relationship for them doesn t matter even though I ve been going here for about three years for all my auto parts needs. Will be going out of my way to Napa or to the location on Douglas.

  it's just me
a year ago
Cool place cool staff, super helpful.took the time to help me find what I needed.

  shaun dunn
5 years ago
Extremely Satisfied with experience from start to finish. In short, my daughters vehicle check engine light came on. Went to O' Rileys and was assisted by a gentleman named Michael. Michael was able to diagnose and send me away with all parts and pieces needed to rectify my car troubles. Seems easy perhaps but the knowledge that he had was what made me a true O'Rileys believer . He gave me all info related to how to complete my task of replacing valve cover gaskets along 2nd cylinder misfire and coil Pac replacement. Michael has restored my faith in humanity. Thank You soo much Michael. O'Rileys is truly Lucky and blessed to have an employee like you. Thank you O'Rileys for having Michael on your payroll. Michael I told ya I owe you Lunch... It was a promise that I've sworn to keep. End result was the priceless smile on my daughter's face when she went to test drive her graduation car, and problem was fixed. That was all thanks to you Mr. Michael. Thanks again Sir.

  Koby King
5 years ago
These guys are pretty cool. Helpful and know what's up for the most part + price matching comes in handy as well so yeah good service.

  Dennis Farrell
4 months ago
Polite EmployeesGood Selection

  tina anderson
5 years ago
This location knows NOTHING about cars or trucks. I go in to see what kind of saw 5w-30 is best for my denali. I tell him the year and say it's a denali.. the guy selects Toyota! Then I said no it's a gmc. He selects and just stares at the screen clueless on which to get. After about 5 min of silence I Asked where the oil is and looked myself smh..

  Ali Al khafaji
2 years ago
Theodore is the most knowledgeable, professional person you will ever encounter with. Thank you for your help and time.

  Aleksey Kolesnikov
2 years ago
Refusing service because not able to wear a mask? Never going back to this place. Definitely too many paid reviews for this place.

  Adrian
5 years ago
Great people working there..they let me borrow some tools made my job easy thank you

  Dawn Andersen
4 years ago
In-house certified mechanic found the problem on my 66 chevy c10. No extra charge. Very happy.

  Josh Hohman
3 years ago
Always great customer service. Very knowledgeable. Will always come here.

  Logan
6 years ago
Very helpful staff. Knowledgeable about the products they sell. Willing to devote as much time as needed to help solve your problem.

  shane rice
8 months ago
Fast service They had the parts I needed.

  Bruce Sn
3 years ago
Did my brake rotors resurfacing job in this location. Very good experience and professional service.