Nor Cal Collision Repair and Painting
4.6 (41)
8432 Auburn Blvd, Citrus Heights, CA 95610
(916) 722-4361
norcalautobody.net
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
A S
3 months ago
I recently had the pleasure of experiencing outstanding service from Chad and his team at Norcal Auto body, and I couldn't be more impressed. I was stressing out over the cost and time consumption of the repair my Vehicle needed.Their swift and efficient service turned a stressful situation into a sigh of relief. Chad took the time to assess the damage and explain the necessary repairs. It turns out it was not as bad as I thought. Chad, the owner, was aware that I was driving from Woodland ( hour drive with traffic that day) �and made it a priority to get me in and out (they were able to fit it in and compete in less than 2 hours). What impressed me equally was their understanding of my situation. This level of empathy and customer-centric approach is rare and greatly appreciated. Their same-day miracle workers not only fixed my car promptly but also demonstrated a level of care and understanding that goes beyond the norm.
Brice Adams
5 months ago
My car had gotten swiped by a box truck while it was parked two weeks ago. It needed over 20 new parts as well as a new alignment and a repaired wheel. It was all finished with 2 weeks and I was back on the road. I really do appreciate their speed of service and coming back to my car cleaned and detailed as well. Brenda and Chad did a great job with making sure everything was back to normal in a reasonable time and I would highly recommend them in the future.Service: Body & Trim
Parker Robison
a month ago
Disrespectful and Unprofessional BehaviorAs a victim of domestic violence, I sought assistance for the damages inflicted on my vehicle. However, my experience at Nor Cal Collision was deeply disappointing. Upon arrival for a quote, the individual inspecting my car displayed blatant hostility, accusing me of exploiting my insurance for profit. Such baseless accusations not only lacked empathy but also undermined my genuine need for assistance. This treatment is unacceptable, and I urge others to seek more compassionate and professional services elsewhere.
Jesus knows Whatsup
3 years ago
A big rig swiped the side of my car and based off of the good rating I decided to give Nor Cal Body shop a chance. Chad who I believe was the owner was really helpful and really inspired confidence that things would turn out well. Short story shorter I received my car and it came out looking so beautiful that I had to write this review. My car came out looking like a mirror from the quality work they provided. I would not hesitate to bring back my car for any future work that may arise. 5 out of 5 in my book.Services: Painting, Body & Trim
Jeff DeGroot
7 months ago
Chad amd Brenda are amazing. Got my CRV hybrid fixed great. Attention to detail was amazing. If you want a family run business who cares about their customers and is not a big chain come here. You will not be disappointed.
J N
11 months ago
They were absolutely great! A neighbor backed into my car and caused some significant body damage. I got quotes from three places. This one was the middle quote, and I went with them because Chad and Brenda were both really helpful at explaining the damage, the process, what my options were, and how to handle insurance. Dealing with insurance became a bit of a dance, especially since the repair cost was getting close to totalling out the car. It worked out in the end, and Chad and Brenda were super helpful all along the way.My car came back looking great, but I'm even more pleased with the service and knowledge I gained during this process. I wouldn't go anywhere else now. Thanks, guys!
Faith Maus
2 years ago
This place is great, Brenda the lady at the front desk is very kind and communicative she gave me her personal number so we could stay in contact over text. Chad the owner was very helpful and informative. I brought my car in to get the bumper replaced I asked if they could replace my grill while they had the bumper off and they did. They had me find a grill I liked along with a new emblem. They did not charge me for the labor for the grill or emblem. The emblem wouldn't work on the new grill but they replaced the emblem on the back of my car for no charge. There were other problems they came across and I decided not to get it done at their shop but they provided all the information so that the shop I took it to had all the information. I am over the moon will how amazing the work they did on my car came out I highly recommend this shop.Service: Body & Trim
Brenda Riffe
a month ago
Chad and the Nor Cal Auto Body crew saved my truck's life and got me back on the road! Beautiful work! So grateful!!!
Mike Dennis
4 months ago
Came in at 2pm on a Thursday and told they were closed. I can tell by the giant OPEN sign. Cool.
Marcelle Flowers
3 years ago
Don't consider any other body shop! Chad's work is meticulous. I own a local plumbing business and he works on all my trucks restoring them when they've gotten banged up. He has also worked on my personal vehicle and also members of my family. The work is superb. You will NEVER KNOW you had an accident. Thank you, Chad for your great service.
Alan R Barnes
a year ago
Update: Another perfect repair job. Thanks!Chad is a perfectionist. Which is exactly what you want when your car is having body work done. If you have your car repaired here it'll be fixed right.It's always a bad day when you need a body shop. Don't make it worse by going to a shop that puts the insurance company's interests ahead of their customers'.
Lucette Wallach
3 years ago
I am saddened I had to post this to help others. My husband and I took now a second vehicle to Mike because of the quality of work. Mike knew very well we were moving out of California and needed to complete the repair before then. They had 3 weeks to get everything cleared with the insurance . My husband spoke to Leah, she told him everything was set and to bring it in. That was the last week were in town and Mike told is when we brought the car in the part wasn't ordered because he didn't have the insurance ok. So we called our insurance and they authorized it 10 days prior. So, the part never was ordered. When my husband and I called to resolve it. Mike told us, well I have a lot of other work here so now I can't do it. Really??!!? This is how you treat return customers?? Wow Shame on you. Since you got big, you seem to forget about the people who got you there.
anthony cline
3 years ago
Chad and his team are amazing. The work they do is top notch and I'll let no one else fix my vehicles. I've already sent my family to them and they have glowing words for Norcal auto body as well!
Tierra Runner
5 months ago
They were helpful and understanding as they worked with us giving us repair options.
Raft Rentals
5 years ago
This guy will have your car looking like new. After an accident let Chad deal with your insurance. He will take all the hassle out of getting your car back to new after an accident. My car looks better now than before! Highly Recommended!!!
Kymla Birchette
5 years ago
I have chosen Nor Cal the last three times a car in our household has needed repair. Chad is honest and clear! Best customer service around, and quick turn around!
Dave P.
6 years ago
Great Customer Service. Some of you might remember what that is. Awesome repairs to your damaged vehicle. Life Time Warranty. Chad is the owner. Very friendly and knowegable with today's technology on our cars.
Veronika Monell
7 years ago
Jennifer Riffe at Nor Cal Auto Body is amazing. My Subaru Outback had front bumper damage. I learned that you can chose your auto body shop no matter what the insurance says. They did a great job. My car looks like new. Thank you!
Alex Luna
a year ago
Best body shop in the area hands down in my opinion should have 5 stars but someone literally wrote their review for the wrong place.. use them if you care about your car and want it fixed properly
Jessica Bonita
6 years ago
They were extremely friendly and helpful! Had my car in and out in no time and did exceptional work! Would highly recommend!
Angie Barreto
5 years ago
Super service - thank you Chad! Fair price, car ready as promised and looks great. Highly recommend.
Mitch Gaskey
7 years ago
The team at NorCal auto body is amazing. I've seen them work miracles with heavily damaged cars and I can't say enough good things about them.
Trevor Derrett
7 years ago
Owners Chad and Jen Riffe are perfectionists. They do everything the right way. You can expect your car to come back as if it was brand new.
Badcharbar
4 years ago
Super super nice guy. They have been there for a long time. Very likable. Took good care of me.
Anntwoine Washington
4 years ago
Friendly Very Courtious Professional hit A Tire on Freeway took to Alex fixed my problem with no questions he knew what had to be done would recommend this Auto Body Shop to anyone who wants the job done right.
Dodik Plus
2 years ago
These guys do amazing work. They fix smash cars.
Alphonso Harris
4 years ago
I've used them for several years good service Professional Service
Aimee Pfaff
6 years ago
Very competitive rates, fast turnaround, fantastic service and communication.
Ruhee Keshwani
a year ago
Great service with great rates!
Samantha Riffe
5 years ago
Amazing customer service! Just ask for "Tony"