NAPA Auto Parts

4.6 (334)

  8200 Auburn Blvd, Citrus Heights, CA 95610
  (916) 726-2431
  napaonline.com
  Claimed

Auto parts store Auto parts market Car accessories store Car battery store Car repair and maintenance service Motorcycle parts store Racing car parts store Tool rental service Truck accessories store Truck parts supplier

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alex
3 months ago
Polite and friendly staff. They helped me choose the right parts and order some for tomorrow. I arrived another day and picked up the paid goods. There were no problems. Good guys work there. All purchased parts were installed on my car. There were no errors

  Sam Duenas
2 months ago
Visited Napa for a replacement battery for my 2016 Honda Fit. I was informed that the battery I needed was no longer made. That a lower voltage battery was available but it did not meet the voltage that was truly needed for my Honda. What a change Biden has made to the battery industry. What's next??? Ask yourself that.

  jmj schoharieLG2
4 months ago
Web site SUCKS! They offer discounts for online purchases, then charge for delivery but won't allow pick up in the store. Bait-&-Switch tactics!2 out of 3 purchases are typically the wrong item the first trip, so you make at least 2 attempts, before final trip or just going elsewhere. NAPA used to be the FLAGSHIP for auto parts & knowledge!NOT ANY MORE.....

  Cera Sunflower
a year ago
Stopped In here unexpectedly yesterday to purchase a gas can as my little sister ran out of gas not too far down the street. As I was checking out I asked the employee, her name was Lisa, if she could possibly show me how to use the spout (it's not like any I've used before and looked extra fancy)She not only took the time to come around the register and show me how to use it, but she also explained that anytime you fill a can at the pump it MUST be a red gas can, and you must set it on the ground while filling it, per laws and regulations. I had no idea! (I've never ran out of gas so I've never needed to know this before)She was seriously so nice, and made the entire experience painless. It isn't fun when someone runs out of gas, but I actually enjoyed the whole situation simply because of how helpful she was! I was a little embarrassed having to ask someone how to use a simple gas can but she made it seem so normal and I truly appreciate her for being so sweet!!I later told my boyfriend about the whole thing, and he said she's helped him before too, and she's always so nice! That alone speaks to how great of an employee she is. I will forever come back to this location thanks to her.Thank you Lisa for making a rough situation into a great experience!

  ISLAM KARIMOV
2 months ago
Napa Autoparts provides a comprehensive range of automotive parts and accessories, catering to both professional mechanics and DIY enthusiasts. With a vast inventory spanning from essential maintenance components to specialized tools, Napa Autoparts offers reliability and quality across its products.Their customer service is commendable, with knowledgeable staff readily available to assist with inquiries and provide guidance on selecting the right parts for various vehicles. Additionally, Napa Autoparts' online platform offers convenient browsing and purchasing options, ensuring a seamless shopping experience for customers.One of the standout features of Napa Autoparts is their commitment to quality assurance. Their products undergo rigorous testing and adhere to industry standards, instilling confidence in their durability and performance.Moreover, Napa Autoparts' network of stores ensures widespread availability, making it convenient for customers to access their products nationwide. Whether you're in need of routine maintenance supplies or specialty parts, Napa Autoparts is a trusted destination for all your automotive needs.Overall, Napa Autoparts sets the standard for excellence in the automotive aftermarket industry, delivering top-notch products, exceptional customer service, and unmatched reliability. Whether you're a seasoned mechanic or a casual car enthusiast, Napa Autoparts is your go-to destination for quality automotive parts and accessories.

  Tiffani Eves
4 weeks ago
Quick and attentive service. Great personalities are working there. Hopefully, they are being paid well.

  p l
3 months ago
Called around for the parts needed. As usual, they were the only parts house in town that had it. Staff was really helpful.

  RobF15E
6 years ago
I had 2 rotors turned for my car. They bead blasted them, such that they looked new. Nice finish on the brake surface. $28 bucks out the door 2 hours later on a Sat. Nice work on 14 yr old rotors.

  Jeff Hamm
5 months ago
Helpful staff usually have what I m looking for. Only issue is the machine shop is open m-f and closes before 6:00PM.

  Julia Mazepa
10 months ago
Came here to buy new car seats as soon as I got out my car an employee is asking me if I'm coming inside the store super rudely? Like did I something wrong to come park in front the store? Very confusing, unprofessional and unwelcoming not sure what miscommunication there was. I ended up not going inside and found somewhere else to go. I think she said something about towing my car, when I literally just pulled up to park and got out to grab my purse. Chill pill needed girl.

  Anthony O
a year ago
I've been exposed to Napa parts for decades. Working at shops, and my personal vehicles, family cars, they always carry a huge catalog of parts way more than other parts store around with quality! The staff is always hard working to ensure your needs in the neighborhood! Thanks Napa

  Ty Hamby
2 months ago
Great staff. This is my go to auto part store. They even order me parts without immediate payment. I'm a regular.

  Boris Hrytsyuk
a month ago
Local and they always have what I need

  Chris L
6 days ago
New place to get my parts, Oscar is the man

  Tegan Reynosa
3 years ago
Sunday 12/20/2020 My boyfriend made a purchase in store and then one of the items he had to return because the part was not needed. He went back in store and they processed the return and told me the funds would be back on my card on Wednesday since they did not have cash in the store which was fine because the purchase was originally paid by card anyways. My boyfriend came home to tell me the money would not be on my card until Wednesday which is 224.70. I called the store to ask someone if it would be Monday or Tuesday since I do have over a decade of retail management experience for big box stores and typically on a Sunday the funds are deposited Monday or sometimes Tuesday depending on who you bank with. I spoke to Mark (which I had to get his name when I was transferred to a manager because he wouldn t tell me his name) Maybe Mark was having a bad day or is dealing with some personal life issues because he was really rude on the phone and was cutting me off when I was trying to talk to him about the transaction. I personally as a manager deal with customer service calls on a daily basis so I know how to handle customer transaction calls and to be super friendly on the phone.I don t appreciate being cut off and dismissed as Mark treated me on the phone today. He transferred me to a manager and I did not ask for a manager I asked a few simple questions. As I was talking he transferred the phone on me to the manager.Monique picked up the phone and I was on the phone with her for only a few minutes. I asked her my question about the return on the card and she answered it. I also asked her who s name it was that I spoke to and she let me know it was Mark.Monique you are the example of an outstanding manager. keep up the great work!Mark I would advise that you learn how to speak to clients properly on the phone. Whatever your dealing with at work and/or your personal life does not need to be put on the next client you are speaking to on the phone.Thanks.

  Martin Eddies
a year ago
2023 staff is overall: problem solvers, knowledgeable, and boldly assuring.i was supplied at the young staff members friendliness. The older " tops" are resourceful enough to the point in guiding, and pointing you in the right directions

  Kelly Grossman
a year ago
Came to riebes/napa for windshield wipers and they actually put them on the truck for us, as well as gave me my napa discount even though they are not set up to do that yet (the two stores are merging). Either way the prices were great and the service was even better!

  C. Allen Pinney
11 months ago
I'm treated like family there can't say no good things for the staff and the new manager since the corporate take over.. Stop buying give him a try.

  Gary Melm
8 months ago
Had the parts I needed & the girl at the register told me where they were. Great store.

  John Utley
2 years ago
Excellent customer service! I needed a specific part for my wife's car. They didn't have it in stock, but they found it and had it in store very quickly. I highly recommend Napa auto.

  Joe Prichard
3 years ago
I always thought a lot of this place BUT this was my 3rd trip to pick up a special order and it wasn't there again.To be fair ---I don't know if I'm giving them the proper rating because it is my friend that told me the part was in each time. My friend said that told him it was there.I informed them that I will pick it up after hearing from them and not before.Maybe my friend didn't ask the proper questions.

  Cynthia Espinoza
a year ago
They helped be get the correct battery and windshield wipers for my R.V. Everyone was very helpful and kind! Would definitely go there again, if needed.

  RICHARD LONGACRE
3 years ago
Great shop, friendly staff (once you get past the somewhat "over the top" crime photos that occupy large portions of the front windows) Overall, I was a bit more impressed with this place than the "chain store" across the street.

  Tim Schmidt
3 years ago
This is a review of the machine shop at the NAPA Auto Parts Store in Citrus Heights. Bill pressed in bearings in brake drums for me. Great job!It's not easy finding machinists these days that will do a quality job. Bill is very knowledgeable and a great person to talk to.

  SWervn K9
11 months ago
If u can't find a part anywhere else? Napa autoparts will have it or get it faster than the other auto parts stores.

  Michelle Payton
5 months ago
Neighborhood place to go for all your automotive needs.

  Kadie Thompson
7 years ago
Went in three times in one day to return the wrong part sold at each visit. No hassle in exchange. Would have been a faster repair if we could have gotten the right part the first time but everyone was so helpful and friendly I didn't mind.

  jojo koshi
2 years ago
We are from Hawaii and were in San Francisco for Christmas and had reservations in Tahoe that we had to cxl because of the storm and road closures. Our kids had never seen snow so we wanted to take them there. We decided to drive to South Tahoe in hopes that we could see some snow and play in it for a bit. Well, the storm warnings were true! There was so much snow on the ground and boy, we were not prepared for it. Chains were required and when we arrived at Pollock Pines, there was no electricity and the plows were still making their rounds. I was so worried about getting stuck in the snow! We Googled and found Riebe's Napa Auto Parts. There was a lady and a man, I think it might have been a Mom and son. They helped us out a lot. Found the right size of chains and even directed us towards a place where it was safe to sled and an entire field of untouched snow!!!!!! Our kids were so happy and so were we!!!

  aloafofbread
3 years ago
Every time I've walked in here the staff are very helpful and always extremely friendly and quick to help the customer service I would give more than five stars everybody that works the back counter deserves a thank you I give a thank you every time I'm in there.

  Mr. G Man ! The Exterminator
a year ago
I'm a regular customer because my pest control service my truck gets all this parts from Napa and Steve in the parts department is fantastic cookies we love you guys.

  Opening Hours

Monday 7 AM-7 PM
Tuesday 7 AM-7 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-7 PM
Friday 7 AM-7 PM
Saturday 8 AM-6 PM
Sunday 8 AM-5 PM

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