Costco Tire Center
4.3 (32)
2100 Dr Martin Luther King Jr Pkwy, Chico, CA 95928
(530) 332-1742
costco.com
Claimed
Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Cami Harris
a year ago
Re tires: Buying the tires is a process. They recommend you go in person to purchase the tires. The line is a bit slow as they are understaffed. Then you make an appointment once the tires arrive. The appointment took an hour and a half. The next day my tire went flat on the freeway on-ramp at night with my husband and dog in the car. I drove on it flat for a short distance to move it to the shoulder. AAA put on my spare so I drove it back to Costco. They saw me immediately which was nice. They said the valve was defective, that they replaced the valve, but put my old tire back on. They wouldn t replace the tire after driving on it flat, stating they saw no damage. They offered for me to come back the next day to speak with a manager because I was concerned about the tire quality being compromised. I came back and they were expecting me. The manager was super nice and replaced the tire because of the circumstances. Five stars because I really appreciated their kindness and getting me all situated with a tire that hadn t been compromised. Thank you!!
TK
2 years ago
Hands down the best tire service I've encountered. Scott was professional and accommodating. They were able to change my tires in a timely manner AND replaced my tire pressure monitors at the same time as well. Exceptional service.
Jeremy Martin
3 years ago
They would not honor the warranty on a set of 4 Bridgestone tires that pretty much were completely worn out after about 15K miles, and less than a year old! They would not honor the warranty because I did not have the paperwork to prove that I had the tires rotated (I did the rotations myself with each oil change at 5K miles intervals). The tires were garbage, and customer service at the store was terrible, pretty much called me a liar. Their argument made no sense either since all 4 tires were worn out, not like the 2 on the front were gone and the 2 on the back were still in good shape. I had an alignment done by Les Schwab right before I had the tires put on too. I expect a lot more from Costco, would never buy tires here again if they are going to treat customers like that.
Wendy Hansen
a year ago
The prices of the tires are great. Don t show up to get your tires rotated without making an appointment. I ve been waiting for 2 1/2 hours for them to rotate my tires.
Russchelle Cullinan-Comerate-Salado
5 years ago
If I could give zero stars, I would. Tires are average and that gets the one star. Costco refused to sell me tires because I wasn't getting all four changed. I just needed one tire! My very precious little brother died and I could not get to my family during this crisis. I tell everyone not to buy tires here! Shame on Costco Tire Center!
Aaron R
4 years ago
Bought a replacement battery for my SUV. Staff was friendly and courteous. They also beat the prices of all the local automotive stores in town by close to $50. Definitely will be a return customer.
Wemdi Beane
11 months ago
I got a great deal on my tires and I love them and Costco tire center takes care of your tires for the life of them
Israel Santana
a year ago
I've been to different costco tire centers and this one is by far the best! The employees go above and beyond for the customers. I'm glad these guys are in my hometown.
John Wiemers
2 months ago
Good value and service!
Blake Smith
7 years ago
Tires have been rotated on schedule, new tires less than two years old Michelin, already wore out and the wait to be seen for tire repair and maintenance is insane two hours for a tire rotation, no thanks, plus most not all but most of the techs are over worked and rude.
David Bush
4 years ago
Great place sometime wait times are high but they work their butts off and do great job thx . People just need to have some patience or do it them selfs
greg shafer
4 years ago
My mom and dad love this place . They lost there car in the parking lot one.time . They was looking for the wrong car
Danielle Lucas
7 years ago
Fast and friendly service. Good prices for members.
trevyn close
5 years ago
No one was there to help me. Bought from tire rack instead.
Ashley Root
6 years ago
Kind service people, prompt service, and the prices are awesome
Chellie F
5 years ago
Very nice folks. Quick service
Maria Duran
4 years ago
Excellent customer service!
Keith Harris
5 years ago
Competent and industrious mechanics.
Deziree Montero
4 years ago
These guys rock!
Suzanne Braun
4 years ago
Perfect