Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Darius Marmol
2 years ago
I have taken my Subarus to John and Robert for years.They are both very honest and professional and won t try to sell you anything you don t need.They also stand behind their work, if you notice something needs a little readjustment after a repair from them they will go in and do it free of charge from what I ve seen.Which is rare considering most other mechanics will try to charge you for another hour of labor or some other part you don t need.They are also very prompt and realistic with their timelines regarding how long a repair is going to take.Overall, a great shop that I will continue to recommend for many years to come.Services: Tires, Steering & suspension repair, Auto engine diagnostic, Engine repair, Brakes
r Alina
2 years ago
If you want an honest mechanic you can trust this shop. I went to a well known place in Sacramento and was quoted over $7,000.00 brought here for a 2nd opinion and told that work did not need to be done and only charged me $60.00. I have been coming here for over 24 years. Jon and Robert are really honest guys who are conservative mechanics and only charge you for work that really needs to be done. I am willing to drive 2 hours to bring my cars back to Chico.
Kat
2 years ago
I recently moved to the area and as we all know, it s hard to find a trustworthy and reasonably priced auto shop. Someone recommended them to me and I m so happy they did! Jon is honest and very knowledgeable. He goes out of his way to find the least expensive parts and gets the job done. 5/5 experience. I definitely recommend them!
cassie corridoni
4 years ago
The guys at Auto Stop are the best in town. Being new to Chico I didn't know of a mechanic to trust so I asked a friend who's lived in Chico for 30+ years and he swore by them. I've used Auto Stop for a year now for brakes, leaks, checking out my car when I hear a strange noise, and even changing a headlight bulb. Every single time they give me a wonderful experience, never charging me over and always managing their customers well as the job is typically done quite fast! I cannot say enough how comfortable I feel bringing and entrusting these guys with my vehicle. As a bonus, there's a sweet pup you can pet while you wait! Highly recommended!
William Jones
a year ago
Just like all the rest of the automotive shops quoted One price and went to pick up my vehicle and it was higher than they quoted I don't know how these shops get away with that they all do it I do appreciate though that the work was done good
My X
6 years ago
Went to get my timing belt replaced and they ripped off my engine protecting plate off instead of undoing the screws. Why the hell would they need to break something to fix it. Blows my mind. They proceed to not inform me of what they did and I only discovered it after I got home. When I called them back they basically said they couldn't get to the engine and I wanted the timing belt replaced so they had to break it. Definitely don't recommend and will not be returning.
DiamondCast DC
5 years ago
Went to them when I first moved to chico thought they were a good company gave great statements about them to people but after today I will never work with them or advise anyone to go to them.Had an appointment early in the morning dropped it off early. Asked could a brake change and diagnostic be done 5 1/2 hours which would have been 130 cause had to take my wife to work they say yeah no worries or issues. Guy takes a lunch and wouldn't be back til 115. He offers me to come pick it up drop it off at 3 and it can get done I told 330 at the latest had to find a sitter for my young he said ok.Get to him at 340 and without any care says it's almost four I cant finish by 5 howb10 minutes could make a difference I could never know but the point is you set an appointment choose no to work on it not even move to prepare and have no care. 1 1 star just isn't enough this company should learn how to respect returning customers.I would advise anyone to come here
Joshua Smith
5 years ago
Came here after a random encounter with a gentlemen at the DMV. Couldn't get my license plate off and so i went here and he helped me, free of charge. Then gave me exactly what i needed to put the new ones on. Most definitely will return to here and encourage others to do so also.
jeannie wagoner
3 years ago
My Jeep sat for 3 months because of the prices from other automotive shops, but John at Auto stop was wonderful from the prices to the work I'm extremely happy!!!
Pamela Woodcox
4 years ago
Very pleased with their help. They found out the car didn t have a leak and did not charge us for the work. We appreciate their honesty. Thank you.
Bob Cope
3 years ago
Excellent place to have you vehicle worked on. They are the only mechanics I will let work on my vehicles. I have been doing business with them for over 30 years.
Chico Wonder Woman Bee
8 years ago
My husband and I have been taking our cars to John and Robert at Auto Stop for years and have always received great service. Would totally recommend this shop for all your auto repair needs.
C.R.
5 years ago
Sent one of my employees here to get our car worked on. They called me explaining their situation with this company. So I will not be sending my employees to this location again. It disgust me how ridiculous this was no apology no remorse of any kind.DONT GO HERE
Baelin Dusty
2 years ago
Great mechanics, they're never been wrong with my cars yet. And good work for the price.
Eric F
9 years ago
Two local honest business men! Quality work that was both kind to my wallet and fast enough to get back on the road. Talk to these guys for great service.
Mong Vang
a year ago
Super helpful and after minimal help he still refused to accept money. Real nice guy
Steve Flowers
6 years ago
Consistently expert work provided by an honest, efficient, and reluable business. Excellent service, reasonable prices and genuinely caring men.
Kim Lamb
2 years ago
Jon is awesome, definitely someone you can trust.
J B
7 months ago
Honest place to take your vehicle
Charmain Riggs
6 years ago
Best mechanic fast efficient and reasonably priced.
ryan pickering
5 years ago
Great experience here, helpful and genuine service with great prices.
Lester McDonough
4 years ago
They fixed my car !! ... they are awesome ...
amy lee
4 years ago
Jon is honest and a great mechanic.
Joe Becerra
a year ago
Very helpful and fast work...
Tawnya Ledyard
a year ago
Jon is the best!!
Michael Daniels
3 years ago
Trusted mechanics.