Palm Springs Nissan Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chelsey Forrest
2 months ago
Was having an issue with my nissan armada, I spoke with Justin who got me in the same day. Even though they couldnt duplicate the problem they still replaced the part for me due to my late term pregnancy and living in twnetynine palms. They listened and really did their best to make car reliable once again.Thank you guys!

  Derakhsh Fozouni
4 months ago
This is my second review because I had to. These guys are great, I deal mainly with Shaun, Justin and Edgar and they NEVER EVER have let me down. Text up dates, accommodating my schedule, rides back to my office, and ALWAYS on the UP and UP with me about my cars' needs (have three Nissans and bought them all here as well). It's been a while since I bought these cars so I can't say anything about the sales dept since I dont have any recent experience but the service dept ROCKS. You should go there for service and maybe just buy a car to service here, I wish I could given them 7 stars instead of five.

  Marika D Emig
7 months ago
They cannot fix my 2-year old Kicks. Had two transmission changes, and took the car in 6 times because of a faulty collision sensor which makes the car stop withoutany warning. They are reluctant to provide you with a rental car and will not mind if you wait over an hour to get you one, when the right person can make it happen in 5 minutes. This was the third time I was told they don't have a rental until I spoke with the manager. Noticable drop in gasoline level after repairs suggested about 60 miles of driving, yet the paperwork says 5 minutes of test drive. Spent the past two months worrying sick of driving this car and they cannot fix it, will not buy it back, nor will they consider to exchange it. Very disappointed in this particular service station.

  BlackDragonJazz
2 years ago
The staff is awesome, they helped me get a new car after my accident back in 2019. Now it was time for the lease on that car to be over, and Hector Medina the salesman put me in a new 2022 Nissan Rogue Sport! So very happy .

  Michael S J
5 months ago
Work is always done right the first time and so far with Tim Marsh service has been excellent.

  David Baldonado
6 months ago
Ugh! Vehicle needed a part, had to go through too much red tape to pay for the part on the phone. Went to another dealer, got the part without all the red tape for paperwork .

  Jorge Vega
2 years ago
Buying a car from Palm Springs Nissan has never been so easy and I thank Eduardo Murillo for that. He was so professional and very knowledgeable on the car we bought. He left a really good impression on me. I m definitely going to pass on his contact info to my friends and family so they visit Eduardo and the Palm Springs Nissan staff. Such a great a experience overall.

  Melissa Hogle
2 years ago
I met Maxwell Asika who was very patient with me and my husband. He explained a lot to us even while we changed our minds and asked several questions. He took our concerns seriously and did what he could to give us a good deal. I left feeling very comfortable with the purchase.

  Jamei
3 years ago
Always friendly, professional and goes out of their way to make your expierence the the best.

  Henry Mini Mejia
2 years ago
Very bad service.Service Advisor Justin really needs to look at corporate to get some training on how to take care of customers.Had me running all over the place and honestly it turned out that the shoddy work that they did was the cause of it all.I'm not used to receiving bad service from a dealership. I appreciate when people are straight shooters. I would never again visit this location.Definitely, will not recommend anyone to work with Justin.The work that I was charged $900 plus two more estimates of $5k and $600. But it turn out to be a $600 total. How do I get from 6k plus to just a $600 fix???...Once again Justin Service Advisor. That shouldn't even be his title.Over tightened Broken spark plugs were the problem.

  michael nieto
2 years ago
Great service as always . As for Maxwell he is the best has lots of knowledge in sales and will bend his back over for you in getting you the best deal.

  Johnny Triplett
3 years ago
a service that should have been only 4 hrs. with dia. and replace of part. is still ongoing 6 hr. later. I think the technician should not get distracted. other people were waiting shorter times but were not happy with the service.

  J B
2 years ago
Palm Springs Nissan is always very nice the employees there a wonderful they're very hopeful and they do their best to help you with whatever you want thank you employees you make it a wonderful experience every time I come

  Tom Conlee
3 years ago
Top notch service dept. Taking care of my 20 year old truck with most experienced mechanics. Highly recommended this place!

  David (Jai)
3 years ago
Awesome service. Staff is very professional and attentive. Great experience! Love this nissan dealer and service center. * Went in for vehical service.

  Joshua
5 years ago
Amazing service. They will work with you to make the price affordable.

  Jocelyn Walker
4 years ago
I dealt with Edgar Romero and he was fast and efficient. They found the problem with my car.

  Michael Alcorn
4 years ago
Under staffed so it always takes a really long time, but I drive a nissan what can you do

  edward mcnair
3 years ago
They were fast they were friendly and they seemed to be honest

  Herma Petranek
2 years ago
Did an excellent job on my car

  Virginia Mc Reynolds
2 years ago
Alex was great, service department.

  Arturo R Roque
a year ago
Friendly staff good service

  Ignacio Tabares
3 years ago
At took longer then I inspected for the service.

  J H
10 months ago
Very helpfull

  Lupe Ramirez
3 years ago
Clean lobby, practice social distance.

  Daisy L
2 years ago
Awesome sales man !!!! Thank you Hector !!!!! Great customer service !!!!!!!

  Toni Shiffman
3 years ago
Got the work done.

  Jose Antonio Lauro Velazquez
4 years ago
Very good service, I highly recommend Maxwell, he is very attentive and helpfulMuy buen servicio,Les recomiendo mucho a Maxwell es muy atento y servicial

  ESTELA HERNANDEZ
3 years ago
It is better to put the same brand as the Nissan car and the parts you put on it will last longer.Es mejor ponerle de la misma marca del carro nissan y te duran mas las partes que le pongas.

  Francisco Navarro
3 years ago
Good attention and good serviceBuena atenci�n y buen servicio