Jessup Cadillac

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  David Frizzell
2 weeks ago
Jessup Cadillac and the team was amazing ! They were all professional and made me feel cared about. The entire Jessup Cadillac family showed considerable appreciation for my business. Team Jessup scores again ! Thank you so much !!!

  Lynn Hawkins
3 weeks ago
We had a great experience purchasing our new XT4 Cadillac at Jessup s Auto Plaza! Starting with Erin contacting us to let us know new inventory was in, to Carlos our salesperson extraordinaire! He was amazing! Making sure we saw all of the cars available, then putting them side by side to further help our decision. Showing all the features and how they worked. And once our purchase was made he was so helpful in getting all of those features set and ready to use! A big deal, especially when dealing with people who are not the best at all the apps and other on line features. We can t thank him enough! It was all very easy and just the best of people! They made a usually stressful thing for us into a great day!

  Sa Go
3 weeks ago
Great experience from beginning to end.Sales consultan Carlos Rodriguez and finance manager Fernando Valenzuela, both were amazing in helping us get just the right vehicle for our family. We appreciate their professional and awesome customer service. They are the best!

  Irina Khlopenko
5 months ago
I m not the first to time apply for the services for Jessup Cadillac, and I like the way they offer their services: fast, convenient and easy. A specials thanks to Jorge, a service advisor, who s very friendly and competent!

  mla0037
4 months ago
Exceptional Service Experience at [Jessup Cadillac ]I recently had the pleasure of visiting the [Jessup Cadillac Dealership] for a car service, and I must commend the entire team for their exceptional service. From start to finish( Melissa Miller) she s been so helpful and I have to mention ( Amanda L. For help with Body shop services) They were so helpful and great communication with me, every aspect of my experience with them exceeded my expectations. I would like to take this opportunity to share my positive feedback and express my gratitude to the entire staff.1. Professional and Knowledgeable Staff:The staff at [Cadillac Dealership Name] demonstrated the highest level of professionalism and knowledge throughout my car service. From the moment I entered the facility, I was greeted warmly and made to feel welcome. The service advisors were attentive, listened to my concerns, and provided thorough explanations of all the services required. Their expertise and attention to detail were truly impressive.Thank you so much.

  Bob Mata
4 months ago
This was, perhaps, my best experience with Jessup service thanks to Daniel Mejia. I was treated with respect from the moment I got to the service center and Daniel wasn t dismissive of my questions and concerns. Thank you, Jessup, for FINALLY having someone on board who is honest, customer-oriented, and values people who care for and about their vehicles. Bob M

  Emily Garcia
7 months ago
I just leased my 3rd car (a beautiful 2024 Buick Envista) at Jessup and I could not be happier with my decision! Braulio and his sales team are always so professional, kind and they always look out for my best interest. They re clear, communicative and honest. The service department is wonderful as well. Sean has always made sure all my vehicles are taken care of in a timely manner. I literally have never gone elsewhere & don t need to! This is why I always recommend that my friends and family go to Jessup Cadillac for all of their automotive needs.

  Paul Ngo
5 months ago
My first time for an oil change here at the dealership and my experience does not disappoint.Daniel Mejia took very good care of me. I got there and dropped off my car for an oil change. He helped with my dropped off and pickup when it's completed.Thank you Daniel M for the best experience. I will definitely come back again.

  Mauro Lupian
4 months ago
Had an awesome experience with the purchase of my Lexus 350 F Sport!..Shout out to Gilbert Salcedo and management team!!

  Melissa Beltran
3 weeks ago
Stan Sterling provided outstanding customer service ! We came in as a walk in and Stan was able to accommodate us into the schedule. We will definitely be back to Jessup and ask for Stan!

  Steve rivera
9 months ago
Just bought a brand new 2023 Chevy 1500 silverado zr2. David in sales was awesome made it easy. Ron in service was great also for helping with things that needed to be addressed after the puchased.

  Nelly Palmer
a year ago
Amazing customer service always.They sure know how take a great care of you every single time. We would never buy another vehicle anywhere else.Braublio Rodriquez sales managerRon and Chris on the services departmentCarlos salesmanThank you!!!

  Brad Ward
2 months ago
This was the best car buying experience I've ever had. Ramiro Magana was our sales person and he went out of his way to take care of us, communicate with us, and oversaw the detailing so that he could deliver a perfect new vehicle. In addition to Ramiro, I must also say that Fernando Valenzuela made the financing part of our deal a pleasure and Braulio Rodriguez was available any time we had questions or concerns. Cheers to the Jessup Cadillac team!

  Philip Zongker
5 months ago
This place has the worst customer service that I have ever experienced. I took my car in to have a turn signal light repaired and my wind shield washer fluid needed to be filled or repaired. They did not have the replacement part for the washer. They charged me $215 to replace the turn signal light to include $200 for labor. Avoid the dealership at all costs. Is it possible to give no stars?

  Yovany Verdugo
4 weeks ago
I appreciate Stan and the Service Crew for always staying Ready and on Point with my Cadillac SRX! Plus you got too Love the Zero Wait Time!!!

  cynthia orozco
5 days ago
- Amazing customer service, completely satisfied. Thank you, Stan Sterling for all your help

  Todd TMBloom SD/PS Bloom
5 months ago
I have homes in both Palm Springs and San Diego So I wanted to establish a relationship with Jessup Cadillac in Cathedral city. The electronics on my 2017 Cadillac XTwere all messed up. Normally The Cadillac dealership would run a series of diagnostics But, in this case, my ama service adviser Jorge Miramonte suggested just changing the battery and running a quick diagnostic check. This solved the problem and saved me hundreds of dollars. This is the kind of relationship I expect from a great dealer. I highly recommend Jessup auto center for your service needs.

  letty Jimenez
5 months ago
Daniel was very kind and understanding! I had an appointment and I had to report to work at a certain time. He was able to get my car dispatched and service right away! Thank you Daniel

  Andrew Harker
3 months ago
I dealt with Ramiro on a used car deal and he was phenomenal. The epitome of an Honest car salesman. I definitely recommend him to others.

  Kathy Larsen
4 months ago
Daniel gave us exceptional service. The free shuttle service was an added bonus.

  Douglas Sems
3 years ago
Just bought an XT4 yesterday. Nelson was our sales person. We made an appointment. He was very helpful. Explained all our options. Jessup also gave us fair trade in value for our SUV. He also helped us with financing. Nelson, thank you so much for an effortless car buying experience.Douglas and Tom

  David B
7 months ago
The service advisor, Daniel Mejia was great! This was my first visit to the dealership and the lounge was nicer than most dealerships. I took off 1 star because an oil change and tire rotation took 2 1/2 hours. Also, they gave me an estimate of over $600 to replace 2 tires.

  Angel Garcia
5 months ago
Jessup Cadillac is the best. Carlos and Braulio are awesome and very attentive. Will be back for sure.

  Jesus Rojas
4 months ago
Happy for my service at Jessup auto plaza . And to all people that service my vehicle. Thanks to Daniel my service provider for all the hard work.

  Barbara Johnson
5 months ago
Worst experience at a dealership in my life!! They have it rigged so you PAY to have it evaluated BEFORE they do any work! Then the work is NO LESS than 10x any other shop would charge!! If you value your finances, find another place to take your CADILLAC!!

  Crystal C
2 months ago
Took Our 2021 Silverado in for an Oil Change; Staff was Informative and Fast, Nice waiting area.

  David Carrasco
7 months ago
The moment I arrived, I was treated with great respect and kindness. As a first time buyer for a vehicle, I was nervous and anxious about being scammed or forced to buy a vehicle they told me due to a terrible experience I had at Kia, but with the help of Austin, Cesar and Nelson Noguera, I felt comfortable and they answered every question I had with no hesitation. A great team works here with great patience for both returning customers and new customers.

  Gilbert Salcedo
7 months ago
I took my 2015 Silverado for service and was surprised with the friendly and efficient service I received from all the staff. While I waited and browse around the new inventory and was greeted by a very professional salesman. Carlos Rodr�guez was very courteous and knowledgeable of all the new trims. I will definitely go back and trade my 2015 for a new 2024 Cadillac XT6.

  Michael Codish
10 months ago
Had a great experience with your company Stan Sterling was very professional and extremely helpful to let me know what my truck need it and how he could help me get to the needs of my truck. I am so glad to work with your company. You guys are awesome thanks keep up the good work.

  Sharon Runyan
3 months ago
Gilbert was absolutely fantastic. Fun to work with and very patient with us.