International Motors Audi, BMW, Mercedes Benz, Mini Cooper, Jaguar, Land Rover Service and Repair

4.5 (160)

  68795 Ramon Rd, Cathedral City, CA 92234
  (760) 328-6646
  Claimed

Auto repair shop Auto body shop Auto electrical service Car repair and maintenance service Mechanic Oil change service Smog inspection station

Accessibility

  • Wheelchair accessible entrance

Introduction

International Motors Audi, BMW, Mercedes Benz, Mini Cooper, Jaguar, Land Rover Service and Repair is a renowned auto repair shop located in Cathedral City, CA. They specialize in servicing and repairing a wide range of European car makes, providing accessibility features, various offerings, and amenities for their customers. With a focus on appointments, payments, and exceptional service, International Motors aims to cater to the unique needs of each vehicle they handle.

Services offered: Auto repair, Auto body shop, Auto electrical service, Car repair and maintenance service, Mechanic, Oil change service, Smog inspection station.

International Motors Audi, BMW, Mercedes Benz, Mini Cooper, Jaguar, Land Rover Service and Repair Reviews Summary

Pros

  1. Specializes in older European car makes like BMW and Mini Cooper, providing expert service and repairs.
  2. Knowledgeable staff with a thorough understanding of various car models and issues, offering detailed explanations and options for repairs.
  3. Excellent customer service with friendly and helpful staff like Fred, Sean, and Kevin, who go above and beyond in ensuring customer satisfaction.
  4. Efficient and timely service, especially for complex issues and maintenance tasks, delivering high-quality workmanship at fair pricing.

Cons

  1. High diagnostic fees and pricing comparable to local dealers, which may deter customers seeking routine maintenance or basic repairs.
  2. Some customers have raised concerns about the flat rate charges for diagnostics, suggesting a more flexible pricing structure for diagnostic services.
  3. Occasional delays in appointments and communication issues regarding updates or part availability, leading to minor inconveniences for customers.

Suggestion

Consider revising the pricing strategy for diagnostic services to offer more transparency and value to customers. Improve communication channels to provide timely updates and enhance the overall customer experience.

Positive Words

Expert, thorough, friendly, efficient, high-quality, knowledgeable, excellent, trustworthy, timely, professional, exceptional.

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday Closed
Sunday Closed

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