International Motors Audi, BMW, Mercedes Benz, Mini Cooper, Jaguar, Land Rover Service and Repair
4.5 (160)
68795 Ramon Rd, Cathedral City, CA 92234
(760) 328-6646
Claimed
Accessibility
- Wheelchair accessible entrance
Introduction
International Motors Audi, BMW, Mercedes Benz, Mini Cooper, Jaguar, Land Rover Service and Repair is a renowned auto repair shop located in Cathedral City, CA. They specialize in servicing and repairing a wide range of European car makes, providing accessibility features, various offerings, and amenities for their customers. With a focus on appointments, payments, and exceptional service, International Motors aims to cater to the unique needs of each vehicle they handle.
Services offered: Auto repair, Auto body shop, Auto electrical service, Car repair and maintenance service, Mechanic, Oil change service, Smog inspection station.
International Motors Audi, BMW, Mercedes Benz, Mini Cooper, Jaguar, Land Rover Service and Repair Reviews Summary
Pros
- Specializes in older European car makes like BMW and Mini Cooper, providing expert service and repairs.
- Knowledgeable staff with a thorough understanding of various car models and issues, offering detailed explanations and options for repairs.
- Excellent customer service with friendly and helpful staff like Fred, Sean, and Kevin, who go above and beyond in ensuring customer satisfaction.
- Efficient and timely service, especially for complex issues and maintenance tasks, delivering high-quality workmanship at fair pricing.
Cons
- High diagnostic fees and pricing comparable to local dealers, which may deter customers seeking routine maintenance or basic repairs.
- Some customers have raised concerns about the flat rate charges for diagnostics, suggesting a more flexible pricing structure for diagnostic services.
- Occasional delays in appointments and communication issues regarding updates or part availability, leading to minor inconveniences for customers.
Suggestion
Consider revising the pricing strategy for diagnostic services to offer more transparency and value to customers. Improve communication channels to provide timely updates and enhance the overall customer experience.
Positive Words
Expert, thorough, friendly, efficient, high-quality, knowledgeable, excellent, trustworthy, timely, professional, exceptional.
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Michael Chance
a month ago
Does solid work, especially with older European makes like BMW. Prices are comparable to local dealers and diagnostic fees can be high. Best suited for unusual issues, not routine repairs or maintenance. Can only give 4 stars due to price level.
Jim Manthei
2 months ago
I had an antifreeze leak on my 2014 Mini Paceman. The folks at International Motors have a thorough understanding of Mini Cooper cars and did a good job of fixing the antifreeze leak issues as well as other items that needed maintenance.
Robert Chase
5 months ago
Overdue maintenance service for a 2003 S Class Mercedes together with an AC tune up was organized by Fred and performed in a very timely and efficient manner by IM s team of expert craft persons. A Great place to have your favorite auto looked after.Services: General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Vehicle Inspection, Wheel alignment, Air conditioning, Auto maintenanceServices: General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Vehicle Inspection, Wheel alignment, Air conditioning, Auto maintenance
Curtis Trammell
4 weeks ago
We had a great experience. Fred was super helpful. He even called to check on us the day after. Great service!
VWLIFE1956
a month ago
This shop is top-notch Sean Fred and their crew are absolutely amazing. Thank you so much for everything you do. A+
Bruce Kanady
3 years ago
I recently purchased a Mini Cooper on line and discovered an oil leak shortly after delivery. After BMW of Palm Springs told me they do nothing on Mini s other oil changes,etc., I called International Motors. They determined the problem and repaired my car with professionalism, fair pricing and in a timely manner. I highly recommend International Motors and will return for all my maintain needs!Service: Engine repair
KJ Freedman
3 weeks ago
Attention to detail. Full explanation. Reasonable priceCalled the next day to be sure we were ok
Rod & Teresa Gillespie
9 months ago
I purchased this 2012 BMW 75li that needed some work. Gorgeous interior, exterior and underbody, but it hadn't been serviced in 30,000 miles and had a drive drivetrain error and check engine light illuminated. Got a good price and my wife fell in love with it, so away we went. I had done quite a bit research, and had a pretty good idea what it was going to take to go down the checklist to figure out what was going on. I also knew it could be expensive. I was referred to International Motors by Valley Smog And Auto Repair. I trusted the guys at Valley so I called Fred with International. I let Fred know I wasn't in a hurry but he got back to me in two and told me what needed done. They send you this awesome online itemized list of issues with the car, and you can check the ones you want fixed, or not, with prices included. Works really efficiently. They went to work right away, fixed the car quickly and the price was less than expected. These guys know what they're doing, and they do it fast. My experience was excellent, I recommend these guys highly.Rod GillespieBermuda Dunes
Thomas Ringsma
a year ago
We were travelling through and needed an oil change on our BMW X5 diesel which is not simple (nor cheap). They checked to make sure they had everything in stock and did a complete check on the whole car. Car was ready when promised. Tried phoning other places to, like the BMW dealership, but they never picked up the phone. This garage has a good reputation which is well deserved. I would use them again.Service: Oil change
Ed Mattiuz
a year ago
Had water pump, power steering pump and front shock absorbers replaced after thorough inspection. Amazed at responsiveness and quality of work done on 20 year old Mercedes.Drives and sounds like new.Fred and his team are exceptional and the price was very reasonable.As an added bonus Fred provided schedule updates which was very much appreciated.
Ron Mitchell
a year ago
Found them on line, was happy to find an independent mechanic that does work on older european cars (I have two). While I understand a diagnostic evaluation can take some time, I feel the nearly $400 flat rate charge for this service is a bit excessive, especially since none of it is credited back if you have them perform the work. I feel if the diagnostic took a few hours, then fine, but if the problem was discovered after an hours work, then they might consider providing a credit toward the repair (or just bill the service by the hour). They were all very nice and obviously knowledgeable, but I would probably think twice before returning.Services: General repairs & maintenance, Auto engine diagnostic
Craig Simmons
a year ago
Excellent service - been taking our card to International Motors for awhile now. Fred and the team are really superb! Very ethical and good pricing. Definitely recommend IM for all of your imported car needs. Easy to work with! 5 stars!Services: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Vehicle Inspection, Brakes, Auto maintenanceServices: Air & cabin filter replacement, General repairs & maintenance, Auto engine diagnostic, Auto engine tuning, Vehicle Inspection, Brakes, Auto maintenance
Rafael Gonzalez
8 months ago
$450 just to let you know what is going on with your vehicle (I think it pricey) ...the vehicle left the shop the same it went in (not fixed) I think the cost would've been $2000+ I needed wires fixed (sensors ..belt snapped)) they were more concerned about the oil pan gasket "leaking" also saying they need to check the oil pan for little bits of belt that might have made it in the oil pan??? And It might seize up the motor ??? Scare tactics. $450 out the door
MN Legends
a year ago
Was told this business did good work. Well, they should for what they charge! $400 for diagnosing engine light. Said it world take TWO DAYS! Had to wait 3 days for appointment. Next day find the car PARKED ON STREET 1/2 block from business. The manager also had a bad attitude. Even though they found the problem to 2 days. I took to another local shop for second opinion and they did it ON THE SPOT...$150! If you want to spend a lot of money, be treated like they were doing you a favor, feel free to use this place. Me....NEVER again!Service: Auto engine diagnostic
Scott Reese
2 years ago
I have been using International Motors for repairs and periodic maintenance for my BMW and Audi vehicles for over 12 years. Sean and Fred are first class mechanics and genuinely nice people. They will always take the time to explain issues and provide options. Estimates are accurate, final work is approved before execution and vehicles are ready when they are projected to be. Shop is clean and well organized. I trust and value their opinions and the quality of their work.Services: Electrical repair, Air & cabin filter replacement, Tires, Painting, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Engine repair, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Smog certification, Battery, Emissions testing, Oil change
David Scroggins
3 years ago
This is a wonderful place. Was in the area for about three months and needed to get my BMW X5 looked at. The initial inspection was done quickly. They clearly explained to me what they had found and provided detailed explanations for what fixes they recommended. They even explained which repairs they could do for me, but they didn't feel were necessary (my axle pads definitely needed replacing, but they felt it was ok to hold off on a new gasket). They were also quite friendly and the service was fast (in and out in 3 days for some decently hefty axle repairs). I only wish they were located in Chicago so I could make them my regular mechanic!Services: Steering & suspension repair, Body & Trim
Matty V
a year ago
Absolute rip off. Was quoted 3x the price of another shop for a rebuilt part vs OEM at the other shop!Be careful with what you re charged here and cross reference with online searches. Most parts can be purchased online through dealers. So if they say it costs $500, google it and see what it really costs!
Thomas Mackall
3 years ago
Sean and Fred are really great honest guys. We are very lucky to have this shop in the desert. They always take great care of me and my Mini Cooper. Top notch service. I completely trust International Motors with my precious car. Thank you!Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change
Philip Springer
3 years ago
My car needed a tire replaced after running over debris in the road, and I had a few days, so I found this reputable shop to install an inexpensive temporary tire to get me home to San Francisco. It's a pleasant spot, and the staff quiet, but friendly. There was a day's delay because they seemed to not have my phone number correctly. I was surprised that a torque wrench wasn't used to tighten the wheel bolts, and later, I had to use a degreaser to remove some stuff from the wheel. I also had to add 10 psi worth of air to the tire at a gas station, but overall, the price was right, and there have been no other issues in the week since. As an unknown walk-up customer, I appreciated the relatively prompt service, and my objective was met.Service: Tires
Janet L Springer
3 years ago
I have two older cars that have required major repairs. This includes transmission and body work. Shaun and associate Fred have done a fantastic job keeping both cars on the road the last four years. I would not take may cars anywhere else. Only once did a repair need additional work. They took the car back and fixed it "no charge" and guaranteed the work. Once, while waiting a few minutes in the office, I saw Shaun stocking "hard to find" parts for older cars. He does this so the parts are available to repair older cars when needed. He has always done an excellent repair job for me and at a fair price. This is very hard to find today. He listens to you when you describe what needs to be done with your car. He trouble shoots the problem and solves it. I feel that I always get more than what I have paid for! They have found, and with my approval, fixed problems I did not know about. Thank goodness for this and my safety!Services: Transmission, Carburetor cleaning, Electrical repair, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Painting, General repairs & maintenance, Electrical, Auto engine diagnostic, Auto engine tuning, Body & Trim, Engine repair, Auto detailing, Wheel alignment, Brakes, A/C installation & repair, Air conditioning, Battery, Oil change
fireout5
3 years ago
Sean is a very honest business man who cares about the safety of his customers and has a great clean shop. With that being said he has worked on our car for repairs maintenance etc, and we re always happy with our honest friendly service. My wife and I highly recommend Sean for all your repairs. His staff of Kevin and Fred are always friendly and they make sure you leave happy. Ernie - Jeannie C.Services: General repairs & maintenance, Auto engine diagnostic
Edward Harner
a month ago
Always professional and informative about details of work needed including estimates
Tim Mathues
2 years ago
Had a headlight burn out. Range Rover Dealer did not have bulb. Recommended International Motors. Had the bulb. Did the service right away. Extremely happy with this business. Sean and Kevin were terrific. Highly recommend this business.
nanlwatkins
4 years ago
Hugely competent and trustworthySean and his team are incredible. We drive a 2003 Audi S8 w/ 131,000+ miles and a 2005 Mini Cooper S Convertible w/64,500+ miles. These are original miles. We love our cars. Consistently upping their game and honing their skills with extensive training in all types of foreign cars, you can be assured your service from International Motors has been done efficiently and thoroughly. We would not take our cars anywhere else in the valley. So fortunate to have found them.
Stuart Rowlands
3 years ago
I liked both Sean and Fred immediately- all I needed was a new key for my 2010 Mini Cooper. These keys are very hard to get and the web is not reliable. International Motors took great care of me in less than a day at a competitive price. We have just moved to Rancho Mirage and these guys are terrific.
chip brown
2 years ago
Though it took longer than I expected. They were very up front about the issues that I had with my car and they did a great job keeping me informed on prices, etc.. My car has always been dealer serviced, the price is much better and I will be switching to having Sean, Fred and team maintain my car going forward. Thank you guys! Chris B.Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Wheel alignment, Brakes
Stephen Clarke
7 years ago
I was very pleased and satisfied with my first visit to International Motors. Their professional staff did a diagnostic as well as solved the issue with the 'Air Bag Off' indicator light and why it stayed on.I highly recommend International Motors, the owner, Sean, and his staff for their civility, desire to serve customers and quality service provided.
Mikhail Pulle
7 years ago
International motors are the most genuine and authentic mechanics one could find these days. I was over 200 miles away and he still walked me through everything and the diagnosis of my car without even needing me present since I had to get the vehicle towed back. They were so helpful and really took the time to explain what was going on. They are both friendly and professional. Sean is a pleasure to work with, he stands behind his work, and I look forward to being a repeat customer for service for my vehicle.
Robin blackstone
2 years ago
International Motors was such a great experience. Frank & Sean are so knowledgeable, professional and easy to work with. They got our 2012 Mini humming like new. We highly recommend them.Services: Electrical repair, Electrical, Auto engine diagnosticServices: Electrical repair, Electrical, Auto engine diagnostic
Dan Ferrante
2 years ago
The entire team is so eager to help and take care of you in ample time. The technicians are so friendly and tell you like it is. It s hard to get an appointment but I would wait rather than taking my car to Mercedes of PS.Services: Electrical repair, Air & cabin filter replacement, Auto battery replacement, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Brakes, Battery, Oil changeServices: Electrical repair, Air & cabin filter replacement, Auto battery replacement, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Brakes, Battery, Oil change