Don's Body Shop

4.2 (56)

  2944 Grove Way, Castro Valley, CA 94546
  (510) 581-2611
  Claimed

Auto body shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Pamela Hancock
a week ago
Great auto body shop! Clean, friendly, and affordable. Certified licensed mechanics. Wonderful service! Fast easy convenient! Fixed my bumper faster than they said and did a great job, too! Thanks, Don's Body Shop!

  Lindsey Selich
2 months ago
Don s Auto Body was great. I mostly communicated with Leticia and she was always quick to respond and answer my questions. They got my car done with a quick turnaround, even after I threw in an extra claim to fix unrelated damage mid-way through. I appreciate all of their hard work. Bonus for having a kid friendly waiting room so my toddler could play and color while I handled business!

  Ana Maria Gonzalez
6 months ago
They had my vehicle sitting there for an entire week!!! I was able to use it instead of relying on Uber and Lyft. After I picked it up, I noticed a noise from the wiper. I emailed trying to make an appt. on a Thursday afternoon. 3:30-4:00. Then, I called letting them know I could be there before 3:30. They said the only time available was Friday at 2, they clise at 4:30. I told them I couldn't do that time bc of my job. So, they told me to call them when I was available to go at that time. They 2.5 hrs to do a simple diagnostic on a wiper, on a brand new, back door they replaced? Shouldn't they be checking everything is perfect before they release the vehicles??!!!!

  Erica P
3 months ago
I had a great experience. They kept me updated every step of the way, and the work was great. I would highly recommend this place.

  Paul Harkness Sr.
3 months ago
Don s auto body shop did a fantastic job repairing my truck. A special shout out to Leticia for tremendous customer service.

  Nick Somers
8 months ago
Walk in nine am for simple quote easy right? Wrong, guy goes sorry I have apt and can t look at ur car right now. Seriously need to fire him. Poor customer service!!

  Mark Schantz
5 months ago
Tried charging me $250 for them to step outside and look at my car. Scumbags and scammers.

  Erick Von Raesfeld
a year ago
Garbage shop. They won't even give an estimate. They charge $250 for an estimate and we're extremely rude. Nor could they even be bothered to look at the vehicle. I hope they go out of business. Can't give less than 1 star or that's what they'd get.Service: Body & TrimService: Body & Trim

  Briege Keenan
4 years ago
Did a fairly good job fixing my car. State Farm recommended them. Left some scratches that were from the accident. They offered to take my car to get an oil change. Told me the price of the oil change was $125 and they were giving me a discount for $100. Turns out the oil change was about half that price. My car was leaking oil and I had to return to Dons to get my door realigned. They reimbursed me for the inflated price of the oil change after being confronted about it. Simply a waste of time and shady business. The people working there are really nice, however I will not return.

  Gary Fralick
5 years ago
I don't give out 5 stars easily, but these guys deserve it. They went above and beyond to get my truck repaired properly. The insurance company from the other driver wanted to use after market parts, but they refused. After being jerked around, they called Managers to approve the estimate and got my truck repaired with original parts. Can't thank them enough. Nice job Mario, Sado and Roger. Use Don's Body Shop and you'll be glad you did

  Derrick Bell
6 years ago
Took my car here and usually I'm sketchy about how these places treat people but I have to say great service actually the best service I've had dealing with my car. Their demeanor was always friendly and they always updated me on my car. They really take car of thier customers. If something happens to my car again I will definitely come back

  Kirkus Maximus
2 years ago
Door handle broke on our van. The manager said come by and they'll check it. I expected a costly repair. The manager got his man to work on it for a solid half hour plus. He told me it's need replacement parts at some point.Cost of temp repair: Free. Thumbs up, I'm a customer now.Service: Body & TrimService: Body & Trim

  Tango T.
3 years ago
This is the best body shop. I always bring my card here for repair. They are honest, friendly & performs great quality work. They work with your insurance companies to get the work done right. I have been with them for more than 15 years.

  Dommonie Autry
5 years ago
OMG I took my car into them on a Friday March 29th. My car was in a bicycle accident, my State Farm recommended them. It too two weeks to get my car back but it was worth it. They made my car look like it came off the lot brand new from Hyundai. The staff is very nice. Thank you, Thank you.

  Precious Towers
3 years ago
I absolutely 100% recommend this autobody shop. I have taken my truck here to be repaired to be and not only did they finish before time they also gave discounts and treated me as if I was family Sada and Mario are the most respectable people ever this autobody shop treats you in your car as if it s their own. I m not only give them five star but I give them a 10 star they are awesome.Service: Body & Trim

  nicole alvarado
4 months ago
Thank you for the nice job paint in my van

  Robert Stout
4 years ago
My car t boned an illegal left turner. Don's did all the work and it literally looks better than new. They dealt with Allstate (who low balled me, at first) and really restored it to new!

  AVintage65
4 years ago
I have brought multiple cars into this shop and they've always been done extremely well and in a short period of time the management is the best they are friendly knowledgeable and helpful I will only bring my vehicles here

  Jamie Gordon
a year ago
Absolutely amazing from getting a quote to picking up my van after completion of the service! Thank you to everyone on staff.

  Kate Dowell
5 years ago
Very good customer service. The repair work and detail on my car are fantastic! I'm a very happy customer. Thanks Don's.

  Edouard Boussaroque
3 years ago
On budget. Detailed oriented. Clean. Smiling attitude.Car needed repairs for fender and bumper scratch plus bend. Little delay, but repaired as new.

  Kai Ding
4 years ago
Civic needs new bumper.They quoted $1800, twice the cost of other shops.Take caution with their quotes.

  what's Up
5 years ago
they either lost or stole my ray ban sunglasses and threw out two packs of water bottles I had in my trunk. The car work was fine though.

  Jorge Ramos
a year ago
this is the best body shop in all BAY AREA ESPECIALLY THE PAINT JOB. GOOD COLOR MACH COWBOY

  K.W. McCabe
5 years ago
Took pictures of my entire car but didn't want to take a picture of one spot that was the most important. Had to argue about it. How do you take pictures of the whole car.... but not one spot? lol

  Suhag Suhag
3 years ago
Mario is awesome. He really knows his customers and gives them awesome service.

  Tony Trifiletti
5 years ago
Sado and Mario take great care of you and your car. Fixed and detailed in a timely manner. Thanks guys !!

  Bryan Young
6 years ago
This body shop deserves a Five Star rating. Way to go Mario

  Dina Turner
2 years ago
Love dons body shop. Rico is the greatestService: Body & TrimService: Body & Trim

  Fahad Ahad
5 years ago
Best body shop. Wouldn't trust anyone else.

  Opening Hours

Monday 8 AM-4:30 PM
Tuesday 8 AM-4:30 PM
Wednesday 8 AM-4:30 PM
Thursday 8 AM-4:30 PM
Friday 8 AM-4:30 PM
Saturday Closed
Sunday Closed

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