Fletcher Jones Toyota of Carson Service Department

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  HEAVYGUNZ05
4 months ago
Went in for a TPS Sensor that may have possibly gone out. However, the Price was a bit too much for diagnosing the issue. Moreover, the customer service was great.

  DharcKarma
5 months ago
Came in for an oil change for my Rav4 TRD first 10k miles; they were quick and efficient they didn t leave any oil marks on my car. I always read bad reviews for this place, but i guess they have made some changes with the whole Fletcher thing. Keep it up guys! Good job so far don t ruin that new rep. The oil was changed i checked it after it got serviced, transmission was not changed but thats okay your only supposed to changed it usually every 30-60k miles depending how much you drive. Good job guys

  Manuel Morales
3 weeks ago
Expensive for an oil chance and unnecessary recommendations for repairs it cheaper to go to unknown shops for repairs and much better quality too

  Yasser Zineldin
8 months ago
The worst placeBad experienceYesterday I went there for key programming for my Toyota priusStaff non professional after waiting more than one hour they gave me the key without the blade and said come back after 2 or 3 days, and after receiving the car from the staff I discovered that the car box the things inside scattered and precious things not there.Please take care if you to go there

  WhatscookinginLA - food blog
a year ago
It's one horrifying experience here. I usually refrain from putting out a bad review but this one had it coming.I booked an appointment for 9:30 am on a Saturday, afcourse there is a rush of vehicles but what's the point of an appointment if you are gonna make everyone (walk-ins) stand in the SAME line and wait?When asked an advisor about my appointment, I get a reply loaded with attitude "..so does everyone else, wait in the line" as if I am there for a free service. You cannot be expecting a customer to come back if you got service like that.Edit : got out after 5 hours for an oil change.

  mickey charlie25
6 months ago
Get my oil change at 10,000 miles my appointment was 9am at 3pm finished 6 hours later just an oil change ridiculous never gonna come back here again

  Juventino Martinez
5 months ago
This place with the new owners it's not good its taking so long for car maintenance

  Gerald McClaren
10 months ago
In the last 6 yrs. or more I've had great experience in Carson Toyota servicing and maintaing my Toyota 2016 Rav4. Thanks Carson Toyota on a great job.Service: General repairs & maintenanceService: General repairs & maintenance

  Billy P
8 months ago
I came in for scheduled maintenance service. (my maintenance light had come on).I was given a list of the maintenance to be performed. I used the shuttle service to go back home, until I got a call to come pick - up my car.Services: Carburetor cleaning, Exhaust, TiresServices: Carburetor cleaning, Exhaust, Tires

  Andrew Cardoza
2 years ago
Was charged $5,000 for two repairs on my 99 4runner that only costs a couple hundred dollars for parts. I m a mechanic myself so I ll just fix it, just didn t have time over the weekend and I knew it would be quick. I couldn t justify that price, It s not a Ferrari, I bought the car for 6k so according to an insurance point of view it would be considered total. This dealership is hurting for money so bad that they would pull highway robbery on their customers, that s pretty sad.

  Trinia Munoz
a year ago
I take my vehicle here ever time I need something done to it. As they keep record of what needs to be done and if I am due for something they let me know.

  victor guzman
2 years ago
Did a service to replace my access panel for my splash guard and they try to charge 551 for a 30 dollar part, what a joke and also they didn t give me the part number on the service diagnostics because they know they were trying to scam

  Maria Benitez
a year ago
Had to wait 5 hours to get my car back!!! Go somewhere else unless you want to waste your whole day here.

  Robert Figueroa
5 months ago
Friendly and honest staff.

  Deondray Woods
2 years ago
The shuttle driver made my experience all the more pleasant.

  Cesar Rivera
a year ago
This new flecher thing is waaay better!

  deborah silver
2 years ago
Great service team

  Devin Dukes
a year ago
Great service