NAPA Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  mustafa qeyami
2 months ago
Very bad customer service and he don t know how to respond to question

  Austin Schlocker
7 months ago
Went into the store today because both O'REILLY and Autozone didn't have what I needed. The manager Don was super cool, took his time and made sure we got everything we needed to complete the tune-up on my Corolla. I'll definitely be back to this location for their optimal service!!

  Braxton Sheehy
9 months ago
Super friendly staff. If you re looking for something they just don t point and say over there. They actually walk over and show you where it is and give you some pointers as well. Oh, staff is highly educated on auto parts and can make great recommendations.

  Tahja Bennett
a year ago
I really had a great experience with Nick and I am greatly appreciated with his service. I will be telling other people to see him personally on your cars he makes sure I left satisfied and bought more stuff due to his creativity.this gentleman deserves a raise I will be back for any other help with my vehicles.

  Lisa Reeves
2 years ago
Willy really went above and beyond to help my boyfriend and I with our truck. We are new to town and really needed help and Willy did everything he could to make sure we walked away happy. He is an amazing person for what he did and we don't know what we would have done if he hadn't stepped up like that. Thank you so much Willy, we need more people like you who truly care about helping others. Glad we came to this store and will definitely recommend to others. Thanks again Willy!

  suzanne morris
7 months ago
Don helped me out and I was very thankful for his knowledge and no bull approach to customer service. I ll be back Don!

  SW
2 years ago
I stopped by to buy some replacement headlight bulbs for my Honda Civic and Travis was very helpful here. He showed me the different options I have and did a great job explaining the differences. Great customer service and I would highly recommend this place to anyone else!

  Nick A
2 weeks ago
Good to me and always Friendly! Thanks again guys

  William W
2 years ago
Lovely, organized store! Right down the street from my house and haven't been turned away with a single question. The Employees there are lovely and enjoy joking around from time to time. Very professional napa for how new it is. When in need of ordering a part it's immediately ordered, within the next hour it's at the store. When not able to be had at the store they have it for me within the next few business days. Definitely a place I enjoy having in my neighborhood. Can't wait to see there business grow! Thank you for the parts Store number 7! What a blessing.

  Gorilla Z
a year ago
Nick and the other guy. Couldn't get his name. Passive aggressive racism walked in. They both looked at me and continued to have a personal conversation. The other worker of Asian descent had to say "customer" four times for them to focus. Bad business...I was ready to buy brakes, roters, mats etc...upwards of a thousand dollars. Smh...go to AutoZone do not spend your money here.

  Corey Stevens
2 years ago
They don t offer the service of checking your check engine light. They don t loan tools. They have a good inventory of parts and supplies. They give a discount for AAA members. Knowledgeable and friendly staff. I wish they would offer what all the other autopart supply shops in town. It s a little hard to find. The address is misleading because the storefront faces Walnut. From Marconi travel north on Walnut (towards Winding Way/Madison Ave direction) 500 feet ish then turn left into parking lot.

  RIck Zon
a year ago
Needed a difficult hard to find BMW part. Counter worker looked diligently to fine my part. He did his best, Thank you.

  Winston Howl
2 years ago
So I went into this new location to get some oil I waited untill the employees were dun talking amongst themselves asked the young man at the counter for some oil he then asks me my year and make of my vehicle and then told me what oil the computer recommend for my vehicle I kinda waited for him to come around the desk to help me locate the oil but nope he stayed behind the counter so I went to the oil isle to look for my oil he then yells from behind the counter that I want conventional not synthetic I said ok thank you and then looked for the oil my self let me not forget to tell u that there were 3 workers and I was the only customer in the store so I stood back and continue to look for my oil but as I was looking for my oil I realized shouldn't he be back here helping me look for my oil then I remembered that's why I go to O'Reilly and not AutoZone but this Napa is so close to my home that I thought it would be great to have a close location but never mind back to O'Reilly's disappointed in your customer service napa.

  Toney Woods
2 years ago
Excellent service. Helpful staff. No way to get a discount which would be nice. High quality oe style parts.

  Elmo Adams
a year ago
Great place , they have everything I need if they don't they can get it fast

  Larry Gromer
a year ago
Great group of knowledgeable staff that answered my questions and me about the "Fill a bucket" 20% discount. Now that's NAPA know how.

  David Turecki
a year ago
When I need parts for my car and advise on car troubles these guys are my go to they'll even order parts when they don't have them

  Dale Johnson
11 months ago
The people working there are very helpful.

  Jodi
a year ago
This place is new and clerk was very helpful,.

  jeff von ernest
2 years ago
Very helpful staff

  Ken
a year ago
Helpful people.

  Vadim Nikitchuk
11 months ago
High prices .