Ceramic Pro Elite Carlsbad

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rebecca
2 months ago
Ceramic Pro Carlsbad and Demetrich took great care of me, as a noob to both ceramic + PPF. I took my X7 there first with plenty of questions, and with Demetrich's help decided on Ceramic Ion - which included taking care of all the existing scratches on my several year old vehicle. With the ceramic, the tanzanite blue looks deeper and overall incredible. Once I saw the results on the X7, then took in the Ram truck (brand new) and decided on PPF to keep truck in good shape over the next 5+ years of ownership. About an hour after dropping off the truck they called + sent me pictures to explain the PPF would give a dull look to the chrome and advised instead on a combination of PPF for truck body + ceramic for chrome. Oh and of course front window tint for both. Whole process took less than a week to consult, schedule, and complete both vehicles. And this was during a heavy rain week too! Everyone here seemed on the ball. Plan to return and check out their auto detail business too.

  Westonhill Dr
a week ago
I had a front PPF package with prior ownership for my model 3 (2018). The PPF looks great and has held up well. There were some difficult PPF corners that all looked great to the point where it's hard to tell there is a layer of PPF.Recently, I brought my new model Y for the front PPF Package with the current owner, Jordan J T., and the sales manager, Jessica. She was friendly yet professional. Gave me an estimate & set me up with an appointment.A special shout out to sale manager Jessica. She REALLY knows her stuff, and is very knowledgeable about all things related to cars. I was impressed watching her handle customer issues while I waited for my car today. She was really patient and follow up with customer promptly.All I can say is Thank you, Jessica and Ceramic Pro Carlsbad. The product is very important, but the installer is the artist and friendly sales rep.I was very happy with the whole experience, and I highly recommend this Ceramic Pro Carlsbad Elite Dealer.

  Salvador Lopez
3 months ago
Jordan earned my trust with his attention to detail and no pressure approach. He added PPF to my Corvette C8 and a new high tech window film that protects my blond interior from harmful UV rays. Each time I have taken it to Ceramic Pro Carlsbad, I get it back in showroom condition. I highly recommend them to do the job professionally and with high attention to detail.

  Christopher Rippingham
5 months ago
I had a front PPF package and full ceramic coating done with the prior ownership and then my yearly ceramic coat inspection/refresh and some addition PPF installed on some high touch areas with the new ownership. The ceramic coating looks great and has made washing the truck painless and the PPF has held up well. There were some difficult PPF corners that all look great to the point where it s hard to tell there is a layer of PPF.

  Trevor Cochran
a year ago
Arman and his team went above & beyond with their Ceramic coat services and PPF application. From the moment I stepped into their garage, I knew I was in the right place. I was updated every step of the way and felt very comfortable with the professionalism and white glove treatment I received! I strongly recommend Arman and Ceramic pros to anyone looking for a proffesiknal Ceramic application, PPF and tint! Kudos carlsbad team!!Services: Full body wash, Clay bar treatment, Auto detailing, Wheel washing, Vehicle window tinting

  Victor Brunko
4 weeks ago
The best place to take care of what you got worried about when own a car and roads are so mean. Nice people work here.Update March 2024:Even nicer people came to this place. I'll send more clients and friends to it.

  Larry Cohen
a year ago
I used Ceramic Pro to protect my brand new Tesla Y. Best decision ever. I purchased the full Gold Package with a lifetime warranty that is also listed on your car s car tax report - Nice!The team as Ceramic Pro was professional, super qualified and very easy to work with. I worked with Arman to set my appointment and the the team completed the work as promised done to my rims . Because I brought my car in new it locked my beautiful paint and the car really shines.Upside, washing the car takes 50% less time because the dirt fades away. If you want to protect you car, get the gold package and don t look back - I wholeheartedly endorse this product and team. You will not regret this investment in your car !

  Eric Emont
a year ago
We have used Ceramic Pro before, so when we got our new car we of course returned. Christian was spectacular!! He was so personable and friendly. He communicated well and made sure that the car was finished on time. When we picked up the car the results were even better than we were expecting. We will return to Ceramic Pro again without any doubt.

  Intrella Rose
a year ago
Crew at Ceramic Pro Carlsbad, thank you! I really appreciate the Kavaca PPF install for the hood & bumper on my new Tesla Model 3. It looks seamless excellently done! You took care to wrap all the edges and took the emblem & front plate off. The headlights were also included and it looks great! I also appreciate the warmth and professionalism of the office manager. It was an overall positive experience and a quick turnaround.

  Adrian Padilla
a year ago
After years of using and recommending people to the awesome team at Ceramic Pros Carlsbad, I finally took them a heavy project which is just so much more satisfying! My sisters car was nothing but swirls and scratches after 3 years of running it through the mechanical car washes several times a week. They made it look better than new, usually not as noticeable with new cars. Their skills are so much more apparent in this paint correction and ceramic coating! The lifetime coating is the way to go!

  Alan Antoine
a year ago
I have never gotten a tint before and was excited to do so, so the first time I went here everyone was nice, but I hadn't planned on leaving my vehicle so they asked me if I wanted to reschedule my appointment. So I said yes. They were very accommodating. I got 5% on the sides and rear. And 35% in the front and it looks amazing. I love the protection and privacy it gives.Service: Vehicle window tinting

  Seanfac3
a year ago
These guys took care of my car perfectly. Asked for a full wrap and ceramic. Couldn't be happier. No bubbles, wrapped all the edges. Wonderful job

  Chris Jackson
a year ago
A friend of mine referred me to Ceramic Pro Elite Carlsbad as I needed to redo my ceramic coating for my 2022 BMW since I recently had some body work done. I spoke with Rob from sales about the process and he was very knowledgeable and explained the whole process to me about prepping the vehicle prior to coating. After going through the process I knew my BMW was in the right hands. When I picked up my car I couldn t believe how beautiful it looked, I mean beautiful!! My car looked better than it did from when I purchased it from the dealership. If I ever need any of their services I will not hesitate to contact CeramicPro. I highly recommend them, you will not be disappointed.Thank you again CeramicPro Elite Carlsbad, you guys are awesome!!!

  Isaiah Marrero
2 years ago
This place did and amazing job doing a clear bra on my 2021 Tesla Model Y. You can t tell there s one on it. Also they did an amazing job tinting my windows as well. I highly recommend this place if you want anything that they provide to your car. Definitely using them again for other services.

  Steve Deck
2 years ago
I was looking for maintenance washes for my cars. I get them done regularly before any grime builds up. This way all that needs to be done is for the car to be foamed with a foam cannon and rinsed. No scrubbing is usually needed, especially with Ceramic Pro installed, and this reduces scratching. They explained they scrub the car by hand with a proprietary Ph neutral cleaner and microfiber cloths. I asked if they foam first because foaming and rinsing removes surface dirt so it's not ground into the paint when you start scrubbing. They don't. In response to the owner's comments they appear to be marketed as a detailing service that does washes in addition to being a PPF and Ceramic Pro installer per attached screenshots. I visited the shop and called the sales department to discuss maintenance washes and wasn't told they don't offer that service and in fact the salesperson described how they wash the cars. I would say the way the business is promoted is a bit confusing. Nevertheless I have recommended it to a friend for Ceramic Pro installation.

  Jedediah Pourier
4 years ago
Took our Red Tesla Model 3 in for a ceramic coat. The car came out beautiful and the personnel there were a real pleasure to interact with. I have recommended them to friends who are considering a similar service. And will definitely use them again for my next vehicle.

  Thomas Morgan
2 years ago
I have the life time ceramic wax put on 3 cars over the years. First was 5 Point auto spa in kearny Mesa, Ca and was extremely impressed with the quality and professional service, today I went to the ceramic pro Carlsbad, Ca and was a bit disappointed, it was the one yr follow up and the did vacuum the inside nor did they do light interior detailing. Had to ask if it was part of the service as I was told 5 yrs ago kearny Mesa shop who did a excellent job inside and out. Love the product but staff needs to be more on top of there game, sorry AdamServices: Body & Trim, Auto detailing, Car waxing

  Hieu Tran (AznMadness)
3 years ago
Got my Tesla Model Y wrapped here, excellent service and they were quick to try to address any issues I had.

  Mark Matzuka
4 years ago
Took my 2020 Camaro SS to 5 Point Auto Spa to have the windows tinted and have some PPF (Paint Protective Film) installed. Justin and Chris were great to work with and they did an excellent job on the car! I took it back a week later to have them do the Ceramic Coating since they did such a nice job on the tint and PPF. I'd highly recommend 5 Point for your car detailing/protection needs!

  Bryan L
4 years ago
I've been working with 5 point auto detail before the name change. And closely have worked with them part of the Camaro Club of San Diego/ Corvette group. There are very few to none places I trust the keys of my precious Camaro. But these people I do trust. Because everytime I get the car better shape then prior visit. One may question the price of the work. But would you go cheap on something you want to take care of and last long? I myself are particular at detailing my own vehicle. And one can spend hours. If you don't know what your doing. You can damage your cars paint without you even knowing. I got the wash inside out, vacuumed, clay bar, paint correction stage 2 and the ceramic pro sport coat. And I am very much happy with my car. When you arrive, you notice the clients vehicles. From high end to daily commuters. So you know they are just not only biast to high end vehicles. The workers are extremely professional and polite. And make you feel welcomed and trusted. Last thing you want is someone to take your car for a joy ride. They won't because they understand and appreciate how we appreciate our vehicles. I've had then done day work and have left my car overnight. And they keep my car safe. That's what you pay for. You want your money's worth. And when you see your vehicle get a day spa. The car feels almost as if it ran even better than before. As it's almost an art form to really clean a car with one's OCD. I am very very picky when it comes to my car. And they do a job that I myself know can spend hours on end getting the work done myself. So I don't mind spending the little extra to protect my daily car and my assets investment to get the work needed to my car. You can see the clients cars beautiful work. Cleaned from the inside and out. It's almost a day spa for you but instead it's a day spa for your car. As I took my car home. People were breaking thier necks to see my shiney car. That's when you see your return investment in your vehicle. This was an amazing birthday gift from my loved one. And well worth it. Remember it's alot of elbow work to make a car shiney with protectant. So the money spent is very justified. They walk around the car to ensure you are happy with it. Whatever possible needed for you to leave happy with the work. And then ontop of that. My Ceramic Pro is warrantied. So just encase the coat does not bead up. They will re coat it at no charge. Depending what package you go with. The previous time, my car needed to be coated. And they did it so quick. No questions asked. That's what you call a company that stands by there work. I wouldn't take the time to drive all the way from oceanside. If I did not feel it was worth it, nor the time. Thank you 5 point Auto detail for the work done to my car. The day before my birthday! Trust me. You will not regret the work done to your vehicle!

  Chris Johnson
5 years ago
Excellent customer service and exceptional detailing work! The staff is friendly, knowledgeable and very clear about what their services cover. I had them do a stage 2 paint correction and window tint all around and my car looks better than the day I took delivery from the factory!I would highly recommend 5 point to anyone

  Mattie l
2 years ago
They were very nice to me and answered all of my questions so 10/10 for customer service. I received a clay bar and polishing for my little BMW 328xi and it was an 8/10 job. They definently got the shallow surface swirls but left polishing residue and just wasn't as thorough as I thought they would be.Services: Full body wash, Auto detailingServices: Full body wash, Auto detailing

  David valley
3 years ago
Had them ppf wrap ceramic coat and tint the windows on a brand new truck. They did half the work And refunded me a small portion back. Upon work inspection I found a greasy hand stain in my headliner and a knee mark in my passenger seat. The windshield strip is ugly and asked to redo it. I was told it was an optical illusion. Then I was barried with emails by there director of operations who is ridiculous to work with. Worst experience of my life worse than jailService: Window tinting

  Pierce Du Ggf
3 years ago
Went and got the annual upkeep done last weekend and was well taken care of by Connor. He returned my car before the estimated time looking brand new again. Answerd all my questions and gave me great maintenance advice.

  Spencer Chamberlain
4 years ago
These guys are great, they got my car turned around in the timeline quoted and they stand behind their work. I got a partial paint protection film and a ceramic coating on my Tesla Model X. It looks amazing now!

  riffmongergeneral
2 years ago
I wish I would've used this location.� The Kearny Mesa location totally messed my car upm� Nothing but issues and rude encounters.� Can't get anyone to even look at my car.� The owners youtube videos are what got me to go here, I should've gone to Carlsbad

  RD C
2 years ago
The best class ever and we'll worth the time.

  John Caralipio
11 months ago
Pretty good service. My ppf has a little looks like it's peeling trying to get them to fix it

  Anirudh Garg
3 years ago
Amazing service everytime. Be it detail cleaning or clear bra or ceramic coating. Always love the details they put in their work.

  Joe V
a year ago
Great staff! Car turned out great