Westside Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Riley
4 months ago
Brought my car in to replace the turbo in my engine a while back. When the car was returned to me, my drivers side door panel was not secured at all and the wiring for all of my windows was damaged so now they re all stuck. They reattached the door panel but said they d have to charge me to fix my windows. Even though they broke them. Worked perfectly fine before my car was at the shop. These guys don t know what they re doing, are running a scam, or both. Save your money.

  Alan Cyr
4 years ago
Well unfortunately after rebuilding my engine it still has problems even after 6 return attempts to repair .Yes I got towed back or dropped back off the car 6 times and needed to go back a 7th but they want to charge me for a fuel injector rebuild now. They said they rebuilt the engine and didnt service the injectors . ( I just bought a set of 8 rebuilt injectors I haven't installed yet for $90 elsewhere) When at first visit when told the engine needed rebuild I asked is there anything else possible bad? He said we did our due diligence testing and are positive thats it . (Exact words) but that doesnt include some hoses belts etc I said just do it all I want it 100% fixed.(The original receipt does claim fuel injector service on some cylinders including the one that's bad now #2. The cost on the bill for that item $360.00. And $110.00. Pic attached)The first time picking up it it would not shift right and stopped moving forward intermittently I made it back to the garage and left it .they sent it to a trans shop that supposedly changed clutches ( I didn't get called for approval to replace parts)Then I picked it up again it died exactly the same way with the same symptom it had before the rebuild. It made it 1.5 blocks from the garage. When I picked it up it had no gas and light on it ran out of gas 1.5 blocks from the garage. The fuel pump then failed and I had to buy a new pump. Which they installed labor free. Then the speedometer sensor failed and they claim they changed it but my speedometer dropped to zero mph on the freeway at 65 or so after they did that.Now my car runs on 7 cylinders shifts funny speedometer fails intermittently and gas gauge drifts and jumps to full then empty and back sometimes.And for that I only paid 5k so far.This was my experience minus many boring details. After all alot transpired in 2 monthsof the car being repaired while only driving it blocks and once to Beverly Hills from the valley between dropping back because of failure.This car only had 85k miles I'm the original owner it not like it's been run hard. I guess it's just one of the bad cases.Dont get me wrong they tried. They really tried hard. But my car is still inoperable.And I am still renting a car.After further inspection I have found that they claim to have changed coil #4Attached is a pic of coil #4 from today's editAlan Cyr

  Ariana Nelson
a year ago
Had my car towed here by AAA. Had my car returned to me with the check engine light still on and service light flashed on in about 1.5 miles in. Clearly did a code wipe and didn't do a thorough diagnostic. Light are still on, engine runs rough, and now the radio doesn't even work (crossed wires). I wouldn't even bother letting them put their hands in my car again. Highly recommend taking your vehicle elsewhere.Services: Electrical repair, Auto engine diagnostic, Battery

  Caleb Schneider
a year ago
I had my truck towed in for what I thought was a broken fuel pump. The problems only were slightly improved. When I picked it up, it ran poorly. Bringing it back, they quoted a 500 potential tune up to find out what the problem was. A layperson like myself saw that the cable the first spark plug was frayed and messed up. My poor review was for them clearly not even checking the ignition system before calling me in. Also, that tune up quote was super over priced.

  Gaston Hinostroza
4 years ago
Westside autoGrowing up you always here how important it is to know a good lawyer, a good doctor, a good barber and a good mechanic.Let me help you with the later and introduce you to Steve Fasoline of Westside Automotive in Canoga Park.Located in a shop on Eton Avenue, just north of Sherman Way, Steve is dying breed. Honest, hard working and always looking to help.I was initially referred to him via my AAA membership service; and let me tell you Steve takes his high AAA certification very serious.The few times I ve needed his help, Uncle Steve asked me to come over immediately and he d check it out right away for me. He s not really but he sure treats me like family.I have an older grand Cherokee and as fate would have it, Steve keeps a few older Cherokees running for recreational purposes.It s been tough finding a good mechanic since my friends retired; and there are not many people I d say this about, much less a mechanic: I trust Steve. He does great work and charges a fair price.Do not pass go but go directly to Steve Fasoline at Westside Automotive in Canoga Park with your auto repair and maintenance issues. You won t be sorry.

  Cody Foster
10 years ago
I have used Westside several times for repairs and very satisfied. I was told by a Goodyear service shop recently my front right ball joint needed to be replaced (expensive). Westside checked the front end and found it was only a tire balance that was needed. Major savings for me and much appreciated. Very honest folks which is hard to find these days. Steve is very easy to work with and friendly personality.

  Hailey Cowden
3 years ago
Our car broke down when we were nearby from out of town. Our second attempt at getting assistance was with Steve at Westside Automotive. He was kind and helpful and so friendly. We were so grateful for his and everyone s time and energy!! They went above and beyond to help us out and make us feel secure. Thanks!

  Andrew Goldsmith
3 weeks ago
Excellent service the owner is great person he cares he will help you

  Madalyn Magnuson
5 years ago
ABSOLUTELY THEE GREATEST! AAA certified! Super fast, great pricing, quality workmanship! Steve is a total GEM! Going back for ANY and all car repairs needed. Bringing in another car for them this week!LOVE THEM!!!Go!See for yourself! AAA+++ <3

  Michael L. S
5 years ago
I have had some major repair work done on my 2000 Suburban 1500 at West Side over the last year. Steve and the team did a great job at realistic and fair prices. I would absolutely recommend West Side Automotive. I drive to the Valley from Orange County because of the trust I have in this shop.

  Cj Withers
3 years ago
Today my car got stuck right in front of this shop. Not knowing much about cars, I thought "wow thank God I ended up right in front of a car shop what a relief, right?" WRONG! This shop refused to even take a look at my car which was stuck right in front of their shop blocking traffic. I saw a person parked on the side of the road with the same model car I have and asked if they knew anything about fixing cars. They told me they didn't but pointed me to a tent where a homeless man lived and he fixed my issue in literally two seconds and I paid him instead! Thank God it was a quick easy fix and that humanity still exists in this world

  Marann Beede
10 years ago
My son's car broke down in LA right after he moved there, but we are from Boston area so he didn't know anyone.. He brought the car to Westside Auto, where Steve went out of his way to diagnosis the problem and discuss cost effective ways to approach the repairs. Since it is an older vehicle, and my son walked in off the street with out knowing anyone, it was a situation alot of places could have taken advantage of. Even though finding a part was not an easy task they worked with us to not only fix the car, but when the thermos stat went during the overheating episode Rudy took care of that too. I found them to be professional, knowledgeable, and honest. He put himself in my shoes, as if his son was broken down clear across the country and had to rely on people to stear him right... and he did.. Not many of those places around, glad we found them. Highly recommend Westside Auto

  Linda
6 years ago
AC failed in the heat of the summer. The repairs were diagnosed and completed within one day. Steve communicated with me every step of the way, and even took the time to show me the parts that failed and explain what happened. Bottom line: Thorough, honest, reliable.

  Chloe Reisen
5 years ago
Trustworthy, always give an honest price. It took me a lot of research and time to find a mechanic I could feel safe with, both in terms of work and price. Wouldn't trust my ride with anyone else.

  Arash Adami
11 years ago
I just walked in to patch my tire with a nail in it. Pep boys said they wouldn't do it bc the tire was bald but it wasn't! Went up the street to Westside and they took me in right away. It took 15 min and it cost $15...not too bad. I think the guy who helped me was William.

  Sarabia Olmedo
2 years ago
What can I say, Steve is beyond knowledgeable, professional and even kind. If I ever run into any car trouble again, I will definitely be using Westside Auto!

  G H
2 years ago
Very responsive to customer needs. Straightforward and honest approach to business. Professional and expert care of older vehicles.

  Del Panzarini
2 years ago
Steve and his guys are very thorough and responsible. The service I received was Is prompt and courteous.

  All Right
7 years ago
Told the owner what I was there for..... (AAA battery test). I was the only one there. Stood there for an awfully awkwardly long time as he took a call and totally ignored me. Incredibly awkwardly rude!

  Eddie. Ban
2 years ago
fast turnaround ,great price highly recommended

  Jaison George
6 years ago
Quick and responsive, but comes with cost!

  Sean Uitermark
5 years ago
Great service.

  Kw Garrett
3 years ago
Great shop