Audi Calabasas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  rich D
2 weeks ago
Audi of Calabasas provided an exceptional car buying experience, thanks to Erik. His seamless service made the process effortless. Erik's honesty and expertise made me feel confident in my purchase. He ensured a smooth transition to my BMW, completing the entire process in just an hour. Overall, Audi of Calabasas and Erik exceeded expectations, delivering a top-notch experience. I highly recommend this dealership.

  Ivan Martinez
3 weeks ago
It was a great experience for the most part. I new which vehicle I wanted and the out the door price, more or less. They tried to offer me a few things that I did not want or need, but ultimately took almost all of them off the final deal. My only gripe was that they ran my credit, when I told them not to. I had my own financing but they still ran it. Overall, I ended up with the vehicle I wanted, and at a decent price.

  Johnny Sanchez
a week ago
Best salesman I have dealt with in a decade. No pressure and very friendly. Shane. Will definitely go back to buy my next Audi.

  lindsay maki
3 weeks ago
Kevin is the man. He helped me get a used car at an unbelievable price. Kevin is a very kind, personable and NON PUSHY salesman who I d recommend to anyone on the market for a new or used car!

  Linn Nguyen
a month ago
I love Audi Calabasas and salesman Vonn Dominic truly exceeded my expectations with his exceptional service and professionalism. From the moment he arrived at my home, his professionalism made the purchase and signing so easy. Vonn Dominic's expertise and knowledge about the Audi vehicle I was buying was truly impressive.Vonn took the time to explain everything in great detail and he went above and beyond to ensure that I was happy buying the perfect Audi that suited my lifestyle. His attention to detail and personalized approach made this car-buying experience smooth and enjoyable.I ve purchased multiple vehicles from Audi Calabasas. The staff there are always friendly, courteous, and attentive throughout every process. The dealership itself is modern, clean, and inviting, creating a luxurious atmosphere that reflects the Audi brand.I am extremely satisfied with my purchase from Audi Calabasas and I highly recommend Vonn Dominic to anyone looking to buy a new Audi. Thank you for the exceptional service and for making my car-buying experience truly amazing.

  Sigal Alkoby
3 weeks ago
Excellent customer service. This is my second car with Audi I couldn t be more happier. Thank you Kevin you re the best.

  Sergei Afanasesnka
5 months ago
Great experience buying a car at Audi Calabasas. Erik was very helpful and suggested a car that better fits my needs (not the one I came for). Finance department was also very helpful with finding good interest rates

  Bianca Gonzalez
a month ago
Kevin helped my husband find a new family car and made the whole experience stress free! They took care of us and made us feel welcomed. We recommend him highly and we will definitely be coming back in the future.

  Nemuel Biejay Tan
a week ago
ANAM was amazing. She really helped me with the process of getting an Audi and made me feel real at home. Highly highly suggest her and made the process easy. Definitely would come back to do business with her.

  Ahmed Essam
a month ago
Ruben and Melissa in service tried to manipulate what they told me before about giving me a loaner car while my car is in service. They totally changed what they said while confirming the appointment and said your extended warranty will provide a rental car?!! Our conversation last time was a loaner car from your Audi once my claims got approved by warranty . be careful and specific with these guys and don t get scammed!

  Matt Southern
a month ago
One of the best experiences I ve had purchasing a vehicle. Erik Crosson was very helpful and worked with me to be able to purchase my vehicle. He was very patient and helpful, even picked us up from the Enterprise rental location nearby!

  Jeff T
8 months ago
Audi of Calabasas has always treated me right and I've recently just acquired my 3rd Audi in-a-row from them. From sales to service, they couldn't be friendlier and more attentive.I even paid for a service package on my last RS7 and since I didn't use all the services included the F&I person actually gave me a partial refund on it! I've never been offered that.Love my new S8, thanks Majd, (sales GM) for working the deal and Douglas on the sales team! Highly recommend asking for him.Photos below are of my 2021 RS7 I traded in for a 2023 Audi S8 and love it! Same performance wearing a fine suit around it

  Richard Luxford
5 months ago
First time Audi owner and I love our new Q5 PHEV. Sofia really took care of us before and after the sale. Everyone at this dealership has been wonderful. Highly recommend Audi Calabasas.

  Lindsay Kae Moreno
3 weeks ago
Martin, Kevin, Ark, and Alex were so kind, accommodating, patient, and helpful during our time here. They are so knowledgeable and confident with their services. They made sure we left happy and satisfied, and ensured everything ran smoothly. We will definitely refer friends and family to Audi Calabasas. Thank you Audi calabasas team!

  Jarvis Sams
a week ago
My experience was amazing and very smooth. My salesperson (Andria) helped me get into the exact car I wanted and it took approximately 2 hours from arrival to finish.

  Babak Nosrati
2 months ago
It was a pleasure buying my Audi at Calabasas thanks to Kevin. He was very knowledgeable and took his time to show me everything on the car. Great service and a great deal. Thanks Kevin! Highly recommend you ask for him next time you re looking to purchase a new car.

  chakri kunapareddy
a month ago
Bought a pre owned car(non Audi) from the dealership, overall experience with communication before the purchase has been good.At the moment of signing the deal, we re told we got such a good deal they have to add few mandatory packages to the overall price to cut their losses . This included an anti-theft device, paint protection etc.I liked the car, so I went ahead and agreed to the terms even though it sounded really absurd.Few days after the purchase we got a call saying the anti theft device must be activated and 3 weeks later a guy finally showed up but to my astonishment, the anti theft device I paid for( as per the contract) is not even installed in the car. Well, I sent him back to clarify with the dealership what s going on here and why I was charged for something that s not even installed in the car.Yet to hear back from them before I decide my next course of action.

  Mona Kaddoura
2 days ago
Best service given at any dealership ive been to! The sales manager Ark was straight to the point and didnt waste my time and very professional.martin is great also very knowledgeable about the car and helps get things done quickly and efficiently

  Maximilian Wiseman
a month ago
PLEASE READ!Regrettably, I must convey my profound dissatisfaction with the services rendered at the Audi dealership. My recent interaction with their establishment has been marred by several concerning issues, indicative of a lack of professionalism and customer care.The service department is absolutely horrid. They promised a swift resolution for my cars repair. I found myself in a situation where the timeline for my car's repair extended far beyond the initial estimate. What was initially communicated as a mere couple of days' wait stretched into an agonizing three-week ordeal, leaving me inconvenienced and questioning the competence of the establishment.Compounding matters, despite the fact that my vehicle is covered under warranty, the dealership declined to provide a loaner car during the extensive repair period. As someone reliant solely on this vehicle for transportation, this decision significantly exacerbated the inconvenience and added undue stress to an already frustrating situation.In light of these experiences, I am compelled to caution prospective patrons against entrusting their automotive needs to this particular Audi dealership. It is my sincere hope that this feedback serves as an impetus for the establishment to reevaluate its practices and prioritize customer satisfaction and professionalism moving forward.

  Robert K
5 months ago
I purchased an Audi A4 for my son. My experience was great from the moment I walked in to the dealership. The staff were professional with a great comfortable and no pressure environment. Both sales staff, Vonn and Bobby were great to work with and very knowledgeable. Test drive was smooth and no pressure experience.The overall sales process was short and thorough. I highly recommend Audi Calabasas for anyone looking for an Audi, used or new.Robert K.

  Scott Givens
4 months ago
Having not been to the dealership or met Douglas or Razi in person created a different experience for me. Both were extremely nice, professional, and had excellent communication skills. My purchasing process was done over the phone and email. I actually kind of enjoyed the experience. Can t wait to pick up my new Audi Q4 E-tron and finally meet them in person. Awesome experience!

  The Chiro Guy - Dr. Ash Khodabakhsh
a month ago
I had the pleasure of leasing my wife an Audi Q8 E-Tron from Andria. I went there on my lunch break and told her honestly what I was looking for and price I needed. We finalized the deal in 45minutes and I was back to work. They delivered the car to us the next day. I had visited a few dealerships prior and felt like I was just a number to them. Definitely coming here in for all my Audi needs!

  Dolleduplisa
2 months ago
This was the best car buying experience I have ever had. Alex and Doug took great care of us. My daughter and I were sold on the car after we drove it. I highly recommend Audi Calabasas to anyone who doesn t want a high pressured sell.

  Camille Jones
7 months ago
Raleigh and I found Sophia to be very professional, knowledgeable, and helpful from the first contact on the phone to driving off the lot in our new A6 today! Definitely will be repeat customers and we highly recommend!

  Jamie Camp
10 months ago
I had the best experience at Audi Calabasas!! Sean, our sales guy, was honest, kind, communicated clearly, listened to my needs and I was all around amazing!! I would not not anywhere else to buy a car!!!! I traded in my Audi Q5 for a used Mercedes. The experience was smooth and stress free!

  Linda Goodrich
4 months ago
Wow where do I start? Martin was amazing! He was very professional and knowledgeable about the car! He drove us home to see if the car would fit in our garage, he explained and spent countless hours helping me learn how to use the new car! He really went all out and we appreciated all his help!

  Temi Ogutunase
2 months ago
Worst customer service ever waste your time and tell you what you want to hear over the phone as if you re a child with their false promises and dream selling - my cars been in the dealership since Friday while I wait on a replacement key - the key arrives tell me why it takes them allegedly 5 hours to program a key just for them to not finish the job and tell me after lunch they ll sort it from 12pm till 5pm I didn t get a single call back or an update but they had no problem pestering me to send me invoices to pay.Update : ASK DIRECTLY FOR RAFAEL FLORES HE WILL HELP YOU WITH YOUR NEEDS the 4 stars is for him

  Mark Daye
3 months ago
Had an excellent experience with everyone @ Calabasas AUDI. They were professional and made you feel welcome. I had my experience with Manager Douglas Babbitt. Friendly, informative and a good listener. I would definitely buy another Audi from them in the future and recommend my friends, family, and you too. Thank you Audi!

  Wendy Johnson
9 months ago
Audi in Calabasas rocks, Doug was my sales guy, he did everything possible to make my buying experience fabulous! Even delivered my brand new car personally, he didn t have to but he didn t what to let me down! I will tell all my friends and family to shop for an Audi at this dealership, not to mention I absolutely love my 2023 Audi Q5

  Env Sosa
5 months ago
Great customer service from start to finish. Called the dealer and set up a test drive the same day. Was guided with specific instructions of who to ask for upon arrival. Was greeted with open arms by the Audi family. Had been a nightmare with other dealers but Audi Calabasas earned my business with great hospitality, personable salesmen, putting the customer first in a no pressure sales environment. Highly recommend giving them a chance