Putnam Toyota Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dave Huynh (Dave)
2 weeks ago
I made an appointment and showed up on time for routine maintenance. They quoted me two hours which was long, but fine. After two and a half hours still no call, no text. I go back to the dealership. They haven't even started on my car. They ask me to wait 30 minutes and they'll get it done. Thirty minutes turns into another hour and half. Overall a four hour ordeal that disrupted my whole day and the time I took off work to get this done. Extremely unprofessional. Other customers were literally napping in the waiting room because they were so backlogged and slow. Take the extra time to drive to SF Toyota or any other dealership that values your time.

  Abed Amas
a month ago
Best Toyota service dealership in the area. One phone call to take care of a nagging problem, and it was fixed the same day. Thanks to Luis, the best and most professional service manager

  Nick P
7 months ago
I guess you don't know good things until they're gone. I recently changed my Toyota for another car make and now I realize how easy the routine maintenance service was at this location.I've always been able to schedule an appointment online for early on a Saturday and pick the car back later on the day. Everyone was very friendly and the process was very easy.Services: General repairs & maintenance, Tire rotations, Auto maintenance

  Nenad Bozinovic
6 months ago
They charged $200 for diagnostics for a non-functioning speaker to conclude after many hours that my spouse (or a toddler) accidentally set the speaker balance on a dashboard to the right speaker only (I had no idea one can even do that, thought it can be done only back and front). So needless to say, I'll not be returning to this location, clear example of short-term gain, long-term loss thinking.Services: Vehicle Inspection, Auto maintenance

  Werner Schwock
9 months ago
I took my Rav4 in for a routine maintenance and some additional service work. The agent that met me was very detailed with an explanation of the different service components and the cost of each. During the service, when they identified another issue (which I already knew about, but didn't mention), they gave me a fair cost estimate and didn't charge me for the labor. They completed the service in the agreed time frame with no surprises. I'm very happy with the service and the overall bill was less than other Toyota service centers that I've been to. I will definitely use them again.

  Chris Johnson
11 months ago
Excellent service center. Shout out to Luis for being an attentive and knowledgeable rep! I ve moved around the Bay Area a fair bit and this is the best Toyota service center I ve experienced.

  John Lonsinger
2 years ago
Staff and work is gteat its beyond expensive

  RD Mahanpour
a year ago
Good service company

  judith civico
a year ago
Great service