Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sandip Devnath
5 months ago
I got my model-y repair. It was rear ended by Toyota Highlander. The truck, bumper, sensors, hinges all to be replaced. Car came like new and clean. All interior and exterior
Barbara Kuehn
6 months ago
My experience with everyone was above and beyond, especially Curtis. I was kept apprised every step along the way as to the progress of my repair. My EV6 looks like new again!BTW, they need to give Curtis business cards.Services: Painting, Body & Trim
Roger Zhang
a year ago
Great service! My Tesla m3 got reared and was sent there. They updated me the status weekly and communicated with rental car place and insurance company. When I got the car back, it s restored as new.
Jane Lee
a year ago
Terrible service and communication! We asked to get an itemized report so that we would know what we are paying out of pocket vs. what the insurance company would cover. They had our car for 3+ days and still no estimate and kept getting the run around on when they could provide it to us. I was fed up and finally asked my husband to call (assumed I wasn't being ignored since I'm a female) and they finally told him that their estimator wasn't on site and thye haven't even started the process. Don't have me drop off the car when you weren't even working on it and being an inconvenience.I'm sure they do great work...if they actually get started on your car!
D Adams
5 months ago
Took a while to get our Tesla fixed, but they did great work.
Philip Quach
2 years ago
Excellent service for our Tesla. We had to wait a bit of time due to delays in the repair parts from Tesla (not the body shop's fault) during the pandemic. Proline communicated well throughout the process and returned our car in great condition with detailing.
christopher mckinley
3 years ago
Bar none the best experience I've ever had in the automotive world. We stopped to get an estimate after my wife's leased suburu was backed in to. After meeting with the rep we ended up dropping it off right then and there. They arranged to have a shuttle pick us up to go get a rental. Christy was well informed and filled us in on the schedule, the insurance dealings, etc. They detailed the entire car top to bottom. They even did the engine bay and vacuumed out every last bit of dog hair. Keep in mind this was a complimentary service.I highly recommend them.
Alan Cheung
8 months ago
Excellent auto body shop for Tesla repairs. They also fully wash your car upon pick up.
David Vibat
3 years ago
The Proline team was awesome from beginning to end. They dealt with my insurance with almost no interaction needed from me. The quality of the customer service along with the repairs they performed is the best I have ever experienced. I highly recommend their services to everyone!
Sergio Bravo
3 years ago
This was the best customer service I have experienced from a body shop. Christy tse provided not only spectacular customer service but her personality and people skills made us feel welcomed. She spent hours on the phone with our insurance company to clarify the process and details. We forgot our wallet while driving there. She got us an uber at her own expense to get us home! This type of care is rare in this world as of late and with this pandemic. Please bring your business to her as you will never leave disappointed.
Matthew Dick
2 years ago
My experience with proline was A+. We needed the bumper replaced on our Subaru Forester in the middle of serious international supply chain issues. Proline was totally understanding of us needing out vehicle back before they could acquire the required parts and even paid for the Uber for the early pickup. They were hyper communicative about the status of our vehicle upon request and ultimately got us the car back with new bumper, our existing parking permit, and a complimentary wash and wax. Even the rims look brand new! Nothing like bringing in your damaged vehicle and getting back something much better than before. Thanks Travis, Jasmine, Spencer and the rest of the team at Proline!
Amy de Lorimier
3 years ago
So this is the second time I had to take my car in for *extensive* auto body work. Some weinerschitel drive up and on the whole drivers side rippling every panel on the way, and crushing my door (on a parked car.) Christy was awesome to work with and Proline helped us with wrap around service including the insurance, the rental car, and dealing with Subaru. About as painless and easy as possible considering the situation. They even detailed my car!
Mike Gonzales
a year ago
Terrible run around for weeks! They keep putting it off on each other. I call over and over again, after I gave them two weeks to send in my estimate to State Farm. Constantly telling me it will be done tonight. Ridiculous. Just do your job. Or be accountable. I will not be coming back for the work to be done here. Or any work ever!
Lorenzo Hughes
a year ago
Great work. Ask for Dan. They are honest and make your car like new. Very satisfied. They even detailed the inside of the car!
33sd33 33sd33
2 years ago
Professional and thoughtful. I would definitely rec the work and the friendly interactions
I Guezz!
a year ago
Great job! Unnoticed the damaged.
Nitin B
4 years ago
Super responsive, great work, and very quick!
Ernie Torrejon
2 years ago
Great body shop Jobs
Ethan Neff
2 years ago
Great paint job
Ernie Torrejon
2 years ago
Excellent jobs
Antonio Barron
3 years ago
They do a very good jobAcen muy buen travajo