O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Benji Ibarra
a week ago
Good customer service depending who helps you. If you get the manager to help you he is awesome and super helpful. If you get another associate that s a different story. Went to exchange a battery that I had bought the night before that was not working. (Knew it was the battery cause I used another battery and the car started fine) he tested it and said it was a good battery and had an attitude about exchanging it. Dude chill it s not your battery and that s what the receipt/warranty is for so calm down! Exchanged the battery and the replacement worked perfectly. The customer service this occasion left a bad impression tho.Visit 4/1/24 time 8:30 am.

  Sal O
3 months ago
Matt and his crew are outstanding. They take their time to help you and find the right part. Excellent costumer service

  Andrew Garoutte
a week ago
Abel in Buellton helped me smoothly and promptly. I will return.

  ravi randeria
9 months ago
The staff is extremely friendly. They helped us figure out how and where to get our oil pan replaced and saved our holiday in Solvang. Jose especially went above and beyond to help us. Would definitely recommend!

  Mendo Chef
a year ago
Nicholas went above & beyond to help us get our (almost impossible to reach) headlight bulb out & replaced! It was not an easy fix (like some cars) but he didn t give up! So thankful Excellent customer service!

  Linda S
2 years ago
We were on the road driving north when our warning came on to check oil immediately . We stopped at O'Reilly and the man who helped us said he couldn't just add oil because the problem was bigger than that. He did recommend an auto repair shop that took very good care of us and we were able to continue on our trip. Everyone at O'Reilly was so nice and friendly and being from out of town, they really were very kind in helping us.

  Brett Canley
a year ago
Went in today to pick up some 4stroke oil had a few questions and Nick was quick to answer them in a professional manner hope you see this guy around more!(:

  Rusty Shackleford
a year ago
This location has excellent selection, with very friendly staff. They had exactly what I needed (Red VHT Night Shades spray) for $8 less than anywhere else, including Amazon and Walmart.

  John Cincotta
4 years ago
Purchased a new battery David tested and said the battery was nearing end of life but tested ok. I decided to go ahead and buy a new one anyway. David said dont worry about your tools I'll install it for you. Very nice and personable young man. Great job and nice to talk to.Thank you David

  Antoinette Henson
a year ago
Clean and well organized store, good customer service. Came in for a battery replacement and was taken care of promptly with friendly service. Highly recommend.

  Steve Cullen
5 years ago
I purchased a battery charger at another O'Reilly store a little over 1 year ago. It broke and this store replaced it with no problem whatsoever (I was able to show them the old one). Very polite, helpful, an courteous.

  Joyce Orsua
2 years ago
Had some very good service while shopping in there. The gentleman brought my battery that needed to be charged in for me. No charge for the service of charging the battery. Overall I have very good luck when I shop there and everyone is very polite.

  Griselda Medina
3 years ago
Called the store before heading over and they answered all of our questions... once arriving, the staff were friendly and James was super helpful and informative on the things we were looking for. Great service!

  Liliana Bahena
3 years ago
I couldnt be happier with my experience at oriellys ! Mr.James really helped me get my car computer running before i rushed and bought another battery! He was well knowledgeable knew what he was doing and throughly helped me understand ! Thank yoh so so much james!

  Razzy Rass
a year ago
People at the counter are Always nice and helpful! I bring in parts for 1960's vehicles, and they do a outstanding job looking for my parts

  David Kaufman
4 years ago
Friendly and helpful. I had an overheating problem and they loaned me pliers to fix the problem and supplied me water from the mop bucket station. In this day of self serve gas stations it was appreciated. Just off the freeway.

  O Santana
a year ago
Very good customer service! Susy was very nice and informative. if you're looking for car parts in the Valley this is the place to go.

  Sandra Aguirre
2 years ago
We needed a new battery for our vehicle and Abel helped us choose and install one. Fast & friendly service. (:

  Dawson
a year ago
Abel had helped me numerous times find parts for my car and recommended better parts for less cost! Very helpful young man

  Tim Sauter
a year ago
My fan belt broke on the 154.After getting a ride to o'reilly's they got me the correct part to fix my car and get back to Santa Barbara.

  Devon DeFazio
4 years ago
They will read your check engine light codes for free. Hopefully it will be something you can take care of yourself but even if not you'll know what you are getting into before you go to a mechanic.Good service.

  Amraa
9 months ago
They have most everything that you need and good service good people

  Jim Wilkinson
3 years ago
Matt was a great help in correcting a tail light out. He came outside located which bulb was burnt and provided the proper replacement all in 10mins.

  Deedee Hooten
3 years ago
DO YOUR RESEARCH! Manager openly admitted that they can sell parts WAY above what other O'Reilly's sell them for because there is no other market in Buellton. We called 4 other O'Reilly stores and the part was $50. Buellton store wanted $150 for the same part!! They are stealing from hard working Valley residents!

  Christopher McIntyre
3 years ago
Super kind staff day we came in. Greeted us, which is more uncommon now, and nice. That is also becoming increasingly uncommon. Helpful.

  Youcef Barigou
2 years ago
I had a loose bolt in my car and they provided an adjustable wrench for me to tighten it, very nice guys!

  xXWoodBuryXx
2 years ago
Super helpful staff! Made me feel important and super exceeded their job.

  Rick Lemus
4 years ago
Very helpful guys, went out of their way to help a young man whose car was towed from the freeway in front of their store - A+

  Marcy Stoeven
a year ago
Hahaha, that's the coffee place near O'Reillys. Both places have always been great!

  Anthony Calles
2 years ago
O'Reilly has everything I need in car parts and accessories..Also some parts need extra time...all good..whole lotta other stuff for your car needs