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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Hannah
5 months ago
They were so great! The car had low mileage, and is in good condition. There were a couple things we needed to fix, but they were willing to lower the price because of it. All in all a great deal and I love the car so much!!
Marvin Navas
6 months ago
Zora is amazing. My wife and myself just bought our daughter her first car. I can tell you if you looking for a good quality car with low mileage go to ZRV and deal with Zora. Amazing small dealership. No hassle straight foward and most importantly honest. Zora is amazing I thank you for helping me and getting the finance done for us.
Rob Y
3 months ago
Sold my old Tesla to ZRV Auto. Very straightforward, smooth, and transparent transaction. Zero hassle. Zora was a pleasure to work with. Would recommend without hesitation.
Crown of Gold lay my crown at your feet Complete Sacrifice II
3 years ago
I have to give credit to ZRV motors, I have the worst credit in the world a repo, missed payments and only VA income. Zora got me into the Audi I wanted without hassle, he showed up amidst the corona vires closing, the paperwork was quick, and got the car financed in my name (did I mention my horrible credit). Nice cars that run great I ve had mine for a few weeks no problems, these guys actually do what the say there can do and put you into a top end car on a bottom end budget. Thank you to the whole team at ZRV
Kay Omily
4 months ago
The owner was very kind and reliable! He let me have the car looked at by a third party inspector and walked me through the process of buying my New Beetle. Very thankful for the patience and for how easy the process was!!
James Erangey
3 years ago
I traded in my Jeep and bought a beautiful used Jaguar from Zrv Auto. During COVID-19, the team at Zrv Auto were conscientious and friendly. It was great to have chats with the sales team and the mechanics alike. There Is a family atmosphere here that is very welcoming. I felt that Zora wanted to make sure I got a good deal and was straightforward and collaborative; helping me to suss out what was actually doable for me! If you ever want to trade in your car or check out their awesome inventory, Zrv Auto is the way to go. Highly impressed.
Jeannie Madali
6 years ago
Pleasant car buying experience for a change. Zora is fair, honest and easy to work with. My husband and I did a lot of research for his work truck and we found ZRV's price very competitive and the truck is in great condition, clean and ready for us when we got there. We can't wait to recommend others to ZRV and Zora!
Tania Ramos
6 months ago
Excellent experience with Zora; working with Zora through the entire process was amazing. He is honest, transparent, clear, communicates well, trustworthy, and patient. Terrific experience, I would highly recommend anyone to Zora.
Sam Whitelaw
a year ago
The entire process of working with Zora was incredibly communicative, accommodating, and easy. He even stayed late at the dealership since I had to fly in. He took good care of us and made sure the vehicle I purchased had everything I needed and did a double-check before we left the dealership. Thank you for everything!
David Shuck
5 years ago
We had a terrific experience purchasing our daughter's first car. The transaction was really smooth. They have a wide selection from starters to luxury cars. I highly recommend this upscale used car dealership.
Mary K
4 years ago
I recently sold my Honda Accord to Zora and he made the entire transaction very easy. It was my first time selling a car and he made sure to educate me on the process and the steps I needed to take. I felt very comfortable with the entire transaction because of his superior knowledge and amazing customer service. I highly recommend ZRV and will make sure to refer all my family and friends.
Jake Chaulk
6 years ago
Zora was a pleasure to do business with. He couldn't have been more helpful and accommodating, and we felt very comfortable purchasing our 2003 VW Golf GTI from him. We wanted to have the car looked over by an independent facility, and Zora was more than happy to get the car to our chosen shop.The entire buying experience was the most pleasant we have ever had when purchasing a vehicle. There was no pressure and Zora made sure that everything with our new car was attended to before we came to pick it up and complete the transaction.This will definitely be our first stop the next time we are in the market for a used car, and we will be recommending Zrv Auto to friends and family.
The Dude
6 years ago
Zrv auto is hands down one of the best car buying experiences i have ever had. Zora was friendly, extremely care free. Let me look at the car at my own discretion. Never bothered me, gave me my space to meticulously look over the car. Went home and slept on the car for the couple of days. Returned and asked to look at the car for a second go round. He had no problem letting me dissect again. The car buying process was a breeze, i was in and out of there before i knew it. Highly recommend anyone to go to zrv!!
I C
5 years ago
Zora is the best dealer I ve ever met. We were trying to sell a car and comparing several different dealers, Zora offered us a reasonable price and extraordinary service. He is very professional and trustworthy. I ll definitely keep in touch with him in regards to any car-related questions. Nice person And great service!
Verzhine Galstanyan
4 years ago
My car buying experience with ZRV Auto was very smooth and seamless. Zora was knowledgeable, attentive and was able to answer all of my questions and concerns. Prices were competitive and I left with exactly what I was looking for. Thanks again, Zora! I will definitely be back for my next car.
Brandon O'Brien
7 years ago
Zora is a true gentleman and easy to work with. We had purchased a car from another dealer in San Diego a year ago and it was a "take it or leave it deal". With Zora he was more than willing to negotiate and happy to let my mechanic take a look at the vehicle. He fixed the few issues that the mechanic found. He also repaired one thing that he found and even removed a few dings. You can't go wrong by visiting ZRV Auto.
Katherine Lee
5 years ago
Excellent experience in selling my car! Zora, the owner, came to the house to do the car appraisal, consistently beat or matched an offer from a larger dealership, and was courteous, straightforward, and professional throughout the entire process. He gave me concrete written offers as opposed to estimated verbal offers (less reliable) and always responded to my texts quickly and thoroughly. In the end, both dealerships offered me a good deal, but my experience with ZRV was better overall. The actual transaction was quick and easy as promised, and Zora s colleague Luis, who came to pick up the car, was also friendly and very professional. Two thumbs up! I d highly recommend working with ZRV Auto.
Patrick B
a year ago
Working with ZRV auto has been a hassle free and easy experience. So much so that I am a repeat customer. The service was honest, transparent, and quick with no pressure. Definitely going to continue to work with them in the future.
Anton Postolati
4 years ago
Very pleasant transaction experience with Zora. Even stayed open late for me twice, to take a look at the vehicle. Keep in mind, this is a small family owned dealership. If nobody picks up the phone, leave a message. Every single time I left a message, I got a call back from Zora within 15 minutes. He dropped the car at the local mechanic of my choice, for PPI (pre-purchase inspection). The car I bought is in great mechanical condition, with low mileage. Thank you, Zora!
Amir A
4 years ago
Zora sold me my Volvo s40 about a year ago, went above and beyond to make me comfortable and was a pinnacle of professionalism. Trusted me to drive off lot and inspect the car. A year on, with a little love, which I knew the car needed it is running smooth as ever. He was kind enough to personally deliver the car to LA as well at no charge. Got me financed quickly and painlessly where other dealerships tried to get me to buy more expensive cars that would have been financially irresponsible for my income. I can't stress how much this was helpful! I'll return here first to purchase my next car.
Jasmen A
3 years ago
Thank you to ZRV and Zora for an amazing car buying experience. He entire process from beginning to end was smooth and stress free. I love my Mercedes! The car was exactly as you described and even provided me the carfax report. I will be referring all my family and friends. Thanks again for the delightful experience.
Mike Lee
5 years ago
It was a pleasure working with Zora and his team at ZRV Auto as they made my car selling experience very smooth and fast. Zora was great with his communication and made it hassle free for me to compare offers and sell my car at the best rate possible. Pleasurable experience for either buying or selling your car at ZRV Auto.
Edward Chung
5 years ago
I sold my car here earlier this week. Communication was quick and responsive. Owner personally came to me to inspect my car and beat all other offers. Paperwork was fast and Zora even helped me look up a car I was interested in at another dealership. Offered me help if I ever needed it and then got me an Uber home. He's upfront, polite, and would go back to him if I need to sell a car.
Kyle Huh
5 years ago
I have sold my two cars here. Zora made the whole process very easy, transparent, and quick. I am really glad that I found him right before heading to another places.I also referred my friend and he was absolutely happy.I d highly recommend and will definitely come back!
Brendon Stepanian
a year ago
Zora was very easy to work with. The entire process was so seamless. If you re looking to sell your car he s your guy, no unnecessary back and forth, no complications.
Paula Hewitson
3 years ago
I was looking for a very specific car and model, and Car Gurus pointed me to ZRV Auto in Brea, CA. I drove up from San Diego based on the descriptive info and pix posted by owner Zora on the site. Zora has a great operation. His establishment is located in a business park, and he keeps his cars inside his ample warehouse. He maintains them in pristine condition. I learned that ZRV is family-owned with Zora's dad being the chief mechanic. His mom works there, too. Zora was very helpful and patient in answering my questions; he has outstanding customer service/sales skills and he is very knowledgeable about his (large) inventory.But the true test of Zora's customer service came a few hours later when this damsel in distress experienced a small glitch with the car. Of course it was after-hours so the dealership was closed but Zora answered my text and arranged for his mechanic to meet me. I felt a little foolish because the glitch was so minor but Zora's mechanic ( his very agreeable Dad) solved the problem in minutes.I highly recommend ZRV Auto to anyone looking for a great deal on a used car, and a very pleasant buying experience.
J L
5 years ago
Got my 2012 Honda Accord appraised by multiple appraisal companies and was not satisfied with their offers as well as their quick sales tactics. After doing some research online, I came across ZRV auto and was contacted by Zora to set up an appointment and made a deal the same day. He is truly a professional and made the entire selling process transparent, quick and answered any question I had thoroughly without hesitation. The deal I got from Zora for the Accord was more then fair, and I will definitely be contacting him in the future for all mine and family car needs. Thanks again Zora and ZRV Auto! And no this is not a fake review lol.
Levi Elekes
7 years ago
I bought a 06' Audi A6 from ZRV AUTO. Absolutely love the car. Zora and his team were a lot of help and they did everything in their power to ensure that I would be a happy customer. They have quality cars and outstanding customer service. I highly recommend this dealership to anyone.
Ramon 22r
2 years ago
Zora was great, sold my car to him with ease. He gave me the highest offer and was extremely helpful. Definitely recommend them for purchasing or selling a vehicle.
declan mccole
5 years ago
Zora and Luis were extremely helpful and efficient. They made the whole process very easy. I received a very fair offer that was honored without any issues when I brought my car in a few days after the appraisal. Highly recommend them.