Bishop Automotive Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ariana
2 months ago
#1Tow Truck I m very grateful and thankful to God for Brad and his amazing crew, they are truly Angels. I had a really bad experience my car got stuck during the snow storm on 2/7 at 11 pm on 6 East towards Queen Canyon Rd on the side of the road. It was a really scary experience and it was below 30 degrees. I was beyond scared and feared for my life since the semis kept sliding and black rock ice were hitting my car. I unfortunately called the wrong ppl named Wolfpack Towing and Recovery Ppl plz be aware and don t make the same mistake like I did! On the phone they stated it was a certain price and when they charged my card it was way more than agreed. Second red flag they were stalling and never communicated. I was stuck on the side of the road and my life was in danger and I honestly thought I had no hope. I was there from 11 pm to 9 am the next morning. I didn t receive no courtesy call or txt from them until I kept calling and they simply said the driver was not even at the destination he was home and wouldn t be able to pick me up because he had to go to a funeral. Mind you they charged me close to 500 dollars and they had no compassion or empathy in letting me know they simply didn t care. I was livid and started to worry because the snow was caving in, it was below 30 degrees and here I am in the middle of no where with half a tank and it was really cold. All the tow trucks I called were really rude and declined to drive and do their job as a tow truck. As soon as I called BISHOP CARE CENTER they were really compassionate and helpful. They said YES right away we can go get you send me the info. I was crying at this point and they treated me with respect and compassion. And the price was very reasonable compared to other ridiculous high prices. Brad came to the rescue and I was finally saved. If you want to feel heard and respected but most of all valued call Bishop Care Center. They treat you as family and they really love their profession. They re kind and generous and keep their word when they say they got you! Thank you Bishop Care Center for everything you do. You guys are amazing and I ll forever be thankful to you all.

  Jenna Austin
a month ago
Would absolutely recommend Bishop Automotive Center! After a few weeks into a big road trip, I noticed a big leak under my car and found these guys in Bishop. They immediately got me in even though they were so busy. Walter & Cam did an amazing job replacing my water pump and timing belt and I was able to get back on the road in less than week. Thanks Tyrell for squeezing me in and pushing to get everything done quick. 800 miles in and everything is still great. Thanks to Anthony who drove me to/from the hotel I had to stay at, everyone was so accommodating and the pricing was more than fair! Wish I had these guys back at home.

  Lori Wiest
2 months ago
My kids and I both received excellent service. They got my new tires on quickly before I had to tackle a bad storm on the grade. I feel like they went above and beyond. I would go back there in a second.

  Travis Braun
a year ago
This is the best, and most honest auto shop in the area. Nate and Brad saved my family and I. We were staying in Mammoth during a cold 2023 winter storm, so cold that my diesel fuel jelled up!! I could not start the vehicle! With another bigger storm inbound, and temperatures only getting colder, (single digits) we were desperate for help. Brad the tow truck driver braved the snow covered 395 up to Mammoth, and got my truck onto the flat bed. He safely drove us down to Bishop, in the dark, and off loaded my truck into the warm shop garage. Nate the shop owner kindly kicked up the heater in the garage, and was confident that the truck would start in the morning. Brad dropped me off at a motel where I spent the night. The next morning Brad picked me up on his way to the shop, and sure enough my truck was out of the garage, in the parking lot idling warming up! I was good to go! Nate and Brad are kind, salt of the earth people who love what they do. My family and I a very grateful for them.Service: General repairs & maintenance

  Chopper Nollette
2 months ago
Exceptional Service in my Family s Time of NeedRating: (5/5)I cannot express enough gratitude for the outstanding service provided by Anthony and Rojellio at Bishop Automotive Center during a recent, unexpected challenge our family faced returning from a ski trip from Mammoth. They quickly assessed our issue and their unparalleled commitment to customer satisfaction and willingness to go above and beyond expectations truly set them apart.Our journey home took an unexpected turn when we experienced a fast tire leak due to uneven tire wear as a result of a misalignment in the remote mountains, leaving us stranded in unfamiliar terrain. In a moment of distress, we pulled into Bishop Automotive Center for assistance. To our amazement, their response was not only swift but also marked by a genuine concern for our well-being.Anthony, the customer service representative, demonstrated exceptional empathy, assuring us that help was on the way. Within a remarkably short time, Rojellio arrived with the necessary equipment to remove the problem tire and show us the issue. Their professionalism and efficiency in handling the situation were nothing short of impressive.What truly distinguishes Bishop Automotive Center is their commitment to customer care beyond the immediate problem. Not only did they expertly diagnosed the damaged tire, but they also conducted a thorough inspection of the remaining tires to ensure our safety on the road. The team took the time to explain the repairs, offering valuable insights into tire maintenance and safety tips.Moreover, Anthony and Rojellio demonstrated extraordinary kindness by providing us with things to occupy my family s time while we waited for the repairs to be completed. Their consideration for our comfort and well-being during a challenging time showcased a level of customer service rarely encountered in today's business landscape.In the end, our family left the service center not only with a fully repaired tire ahead of the estimated time, but also with a newfound appreciation for a company that genuinely cares about its customers. Bishop Automotive Center turned what could have been a disastrous situation into a positive experience, leaving us with peace of mind and a lasting impression of their exceptional service.I wholeheartedly recommend Bishop Automotive Center to anyone seeking not only top-notch tire services but also a company that values its customers and goes the extra mile in times of need. Thank you, Bishop Automotive Center, for turning a challenging situation into an opportunity to showcase your unparalleled dedication to customer satisfaction.Thank you Bishop Automotive Center!Jason N

  Doug Tharp
2 years ago
I am so pleased with the service and rates we got from Bishop Automotive. We got six new tires put on (they had the ones I wanted in stock) and then ordered new shocks for the bus (came in within 2 days).Nate and his dad Rick were extremely helpful and kind as they got us set up. Nice waiting area. I personally saw them treat their workers with respect and dignity and it showed throughout their shop.(Note: Six new tires took less than 2 hours. 4 new shocks about the same. Went next door and got a snack and waited outside in the picnic/dog area with trees and grass and enjoyed the sunshine while I watched them work.)

  Matthew Patterson
4 months ago
Excellent service. Quick, honest, and fairly priced. Had them do an alignment and they rotated my tires without changing extra.

  Ben Morrow
a year ago
I took my car here to have my starter replaced, and the next day my car was returned . Now when I would try and start it, it would kick hard and sometimes not even turn over. I had to take it back and they said it was a bad starter so it would have to be replaced again. So, I have to wait a couple more days. I get to pick my car up Friday, but it was returned with a check engine light. And that s a problem because the light was NOT on when it was taken there and it s never been on before that. So now after having my car worked on twice by bishop automotive, I decide to look under the hood myself and figure out why my light is on, and make sure the job was done correctly. Below are pictures of how my car was returned to me. Nothing tightened, a hose not reconnected, and a plug left hanging. Once I connected everything my engine light has since turned off. I don t understand how or why they would give me my car back with a check engine light on. They obviously didn t care. I would not recommend.Update: 6 months later and my starter stops working, solenoid wasn t engaging , and when I pull it out and look up the part number I find that it wasn t even a new starter they put in my car!

  Leticia Bravo
10 months ago
First time taking my 2017 Subaru Legacy there and was very disappointed I was having noise and vibration in the front tires. They totally missed diagnosed per Subaru in Carson city and charged me $50 for wrong information. They told me it was my front differential which was going to cost me $$ even took some fluid out said it was over filled which is wrong you cant overfill it per Subaru. I don't know what fluid they took out and showed me. Subaru could not figure it out either. So glad I did not decide to proceed with their diagnosis! It was a wheel bearing like I had told them when I scheduled my appt. I will definitely not go back and nor recommend to peeps

  Mike Wilson
a year ago
As a long time Bishop local, I can't recommend Bishop Auto enough. We are always greeted with professionalism and quick service. As a wheelchair bound man they will always go above and beyond which I consider a good measure of a business.Thank you to all the helpful staff at Bishop Auto.

  Xeno M�ller
a year ago
Yesterday we drove home from Truckee back to Costa Mesa. We love taking 395 home. North of Mammoth, our 2007 Chevrolet Suburban gave us the information that we needed to check the charging system. Battery looked low. My gut told me that our alternator was on the way out. We started looking where we could fix it and found Bishop Automotive. They answered their phones quickly and I explained the situation. I DID NOT WANT to spend the night on the road etc. They were ready for me. Checked the battery and alternator and my suspicion was right, our alternator that came with the car 14 years ago has had enough. I asked how long the repair would take in the worst case scenario and their answer was 90 minutes. The care was done in 45 and we went on our merry way!!!!!! Woohoo!!!!! Cost was $432.06I hope this helps and shout out to you people at Bishop Automotive Center.PS: I went to get food at the mobile Mexican food place and that was awesome as well. The picture is of me and my father in law the Mexican food trailer.PPS: We got home great!

  Martin Gilly
a year ago
We had an Engine Error message on our rental car and the guys quickly helped out with an OBD readout - no big issues found and they cleared the alarm.We could continue our trip with peace of mind.Thank you so much guys, made our day (and trip)!!

  J Ashley
2 years ago
Awesome place. We had a blowout coming into Bishop. Searched several tire shops, No one had street tires readily availible. Bishop Automotive was able to get my like tires in 1 day and the were only $60 diff from Costco (installed). They arrived and were installed in less than 1 hour. Had us on the road back on vacation. Awesome service, excellent help, thank you.Even had a dog potty area (grass) in front of the business for our dog while waiting.Highly recommend.

  Kirk Nielsen
a year ago
After traveling from Southern California, I broke down about 4 miles outside of Bishop. Trapped in a terrible, stressful situation on the side of the 395 and after calling many local shops, Bishop Automotive were the only ones willing to help me.They allowed me to have my Jeep towed there and were willing to take on the project and work me into an already full scheduleI highly recommend Tyrell and his crew, they are honest, hard-working and tenacious. I felt I was treated as quickly as possible given the unplanned nature of my visit & problems.Thank you, Bishop AutomotiveServices: Auto engine diagnostic, Engine repair

  Jesse Saunders
2 years ago
All I can say is "WOW!!" We had brake issues coming down the highway from Nevada and no one else had an availability. This shop had an appointment the same day and we were able to get our brakes checked out quickly. They were very honest and told us the brakes were fine and did not need any servicing! Almost any other shop would probably try to take advantage of us and charge us for services that we didn't need. Thanks, Bishop Automotive Center and the person who helped us (sweet dad of two kids!).Service: Brakes

  Adam
2 years ago
Quick, honest, and affordable service. They were able to fit in service for my van with little notice. Incredibly friendly owner, service representatives, and technicians who explained to me what was wrong with my vehicle. If you live in your vehicle there is a small area in the back with water, power, a picnic table, and trees for shade. $25 per night should you choose to stay in your vehicle overnight, and there is a Chevron right next door if you need ice, restroom, etc.

  Hawk Hickman
a month ago
Great efficient service for tire issues.

  Kat P
3 years ago
I spoke to Nate on the phone and told him I was worried about the wear on a tire that had a bad axle for too long. It was worn along the outside. I have a Subaru Forester which means after 25k you need to change all 4 tires. He looked at my situation and said the tire still had miles to go. What an honest assessment. Instead of just selling me 4 new tires he said I was good to go. That honesty is so valuable. I came to this establishment first because of the good reviews. I'm happy to leave a 5 star review for the integrity of this shop. Thanks Nate!

  Siri Thorbeck
10 months ago
The guys at Bishop Auto Center have gone above and beyond to help me with a couple of car issues. Bishop is lucky to have a great local shop like this and I would recommend them to anyone.

  Tim Elder (Road Trip Adventurers)
3 years ago
Bishop automotive fixed a bad tire balance job another local shop did. The two men working on my tires did a great job and showed me what I suspected, that the other shop screwed me over. Customer service was friendly as well, I'll definitely be coming back to this shop. Great service, great prices good job guys!

  TC
3 years ago
Class act. Had some tire trouble on 395 and was stuck in Bishop for 24 hours waiting for new tires to arrive. Couldn t have had a better experience, from my first conversation where I was reassured they help me get back on the road ASAP, through to their follow up call a week later to make sure all was well... these guys are solid.

  Justin Kleiter
3 years ago
We are new to the town of Bishop and recently my girlfriend had a section of tread delaminate from her tire coming down the grade.I made a few calls around and found Nate at Bishop Automotive to be super knowledgeable and helpful. He offered for me to bring the vehicle by for a quick assessment of the wear on the remaining tires. I found Nate, as well as Joel and Tyler, to be very friendly and courteous. They suggested that I switch off the tires that originally came on our BMW X5 Diesel to a tire more suitable for our needs here.What really sold me on the overall experience is that when I did some research after the fact, I found out that not only do the tires Nate recommended come highly rated for our vehicle, but the prices were even lower than I could find online!Thanks Bishop Automotive for your outstanding service. You will be our first call for all our needs. Thanks!Service: Tires

  ShadowLynx
3 years ago
Got a full service oil change here. The guys are pretty awesome, friendly and knowledgeable. If you're up in this area and need some work done definitely recommend them. They do a heck of a lot more than just oil changes. I do recommend making an appointment. It makes your wait time shorter and insuring you'll get in and out much quicker. Keep in mind they are closed on the weekends.

  Dan Chirpich
3 years ago
2020-11-22 update: Charge for alignment=$140. Mr K's quote=$100. A&L quote=$110. For reference, $80-$100 is a typical alignment charge one finds in a city where there's competition.Regarding the owner's feedback, offering a refund of the difference in the labor for their smog test vs how long it took them would be a genuine act of customer service.2018 review: Charged for 40 minutes labor ($66) for a smog test that took them 10 minutes. FWIW, every place in town charges similar.In a prior experience, they wanted to charge me additional labor up front in case they ran into problems changing U-joints. They said they'd refund the additional charge if they didn't run into problems. I've had other businesses do the same and not refund me the money, so I said I'll pass and take the vehicle elsewhere. They then decided to replace the U-joints for the standard charge.This additional charge is a tactic for businesses to make more money. If they were more focused on the customer than their wallet, they wouldn't charge additional up front. Instead, they'd warn about the potential for difficulty, call the customer when they ran into it, and then explain labor would be more.All that said, I've no experience that suggests any level of poor work. I can't truly say this is an unethical or incompetent business by any means. I also simply can't say they genuinely have the customer's best interest at heart though.

  Tristan Blackford
2 years ago
These guys saved our trip. Brake rotors gave out 15 miles out of town, called 5 shops in the area all booked out, but these guys said they'd try to get it done today. They put new rotors in for cheaper than my lowball expectation, told me they noticed my steering wheel was clicking and they were worried about my power steering, but then figured out it was a factory recall for a plastic ring and the clicking is totally harmless. I was in and out in a few short hours. Was a little worried being at the mercy of a back alley shop hundreds of miles from home, but these guys were the nicest most professional mechanics I've been to and they banged the job out within a few hours of my phone call, when everyone else said a week. No upsell. Extremely grateful.Service: General repairs & maintenance

  Leonard Brink
a year ago
Great shop to deal with. I was on vacation and my cruise control cable broke. Tyrell was very helpful in tracking down the part and replacing it in a very efficient time frame and very responsible price. Thank you Tyrell and Bishop Automotive

  Badri Modi
2 years ago
On a road trip from LA, caught a nail in my tire. Incredible service, very fair prices. Felt I was undercharged for the help they provided me. Fast, experienced and reliable service!

  Irvy Farris
3 years ago
On our way back home from our vacation we stopped to have a car looked at. They were super busy and didn't have time to get me in. I believe it was the manager and one of his mechanics came out to the vehicle and listen to the noises I was hearing the mechanic even took me on a drive so I could show him what I was talking about and then they gave me the information I needed at no charge. This is by far one of the best experiences I've had. No matter what it is they have my business.

  Jonathan Lawson
a year ago
They were super friendly and helpful. They got me set up with a couple new tires after only about an hour first thing on a Monday morning after blowing one out coming down the 395 the night before.

  Celeste Berg
3 years ago
My husband and I are very grateful for the dedicated problem-solving of the Bishop Automotive team that worked on our Subaru. For over six months, we d had a mysterious issue, a loud banging noise going over bumps that would only begin occurring after 2-3 miles on rough dirt roads. Bishop Automotive was committed to helping us first replicate and then diagnose the issue, which we were unable to get diagnosed elsewhere. We were very impressed with Bishop Automotive s continued attentiveness in figuring out the issue, and professionalism in eventually handling the repair (including some coordination with Subaru). Thank you so much!