Beverly Hills Auto Body Group

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike H
2 weeks ago
To say I'm 100% satisfied would be an understatement. They are truly excellent.Quick list of what exceeded expectations:Professionalism, communication, timeliness, quality of repairs, willingness to go the extra mile without prompting, on-premises car rental with below market rates, knowledgeable staff.

  Eunyoung Yang
5 months ago
Poor services.Do NOT bring your car here. I changed my driver seat door and I found the paint is not done right after pick up the car. And few days after, Screw on the door closure is not tightened at all. And today my door lock system on the driver side is not working at all. My car is open to everybody.DO NOT Bring your car

  Benjamin B
11 months ago
I was involved in a motor vehicle collision and BOY am I glad that I brought my car here! The service here is unmatched. Jason provided professional care all the way. He gave me weekly updates about my car every Friday and always responded to my calls right away. They re definitely the leaders for auto body repair in LA. Thank you so much!

  Nefertari A.
5 years ago
This place was once one of two original Fatburger locations. You can still see some of the original architecture as it appeared in the 70s. The rounded shape that faces where La Cienega and San Vicente intersect.It is now a luxury Autobody Shop. The other first original location, is now intertwined with some Luxury style residencies on Western ave.This Beverly Hills location was very popular among celebrities and tourists alike. At some point this part of town was also known as "Restaurant's Row."

  N RF
a year ago
If you want high quality work and best body shop with great service in West LA take your car to BH auto body. Mr Jason Gruft and Ms Isabella Martinez gave me the best professional customer service. I highly recommend them.

  Craig L
a year ago
Avoid!!!!!!! Here is my experience so far. I took my car there. He said he could not give a formal estimate until my appraiser came. He looked over the damage (hit flying debris on the freeway) which was surface damage to bumper and left quarter panel. He said "it's going to be around $2,600". A friend at another shop that was not "Audi certified" gave me a similar quote (via pics by phone) and I went ahead with bhautobody (Beverly Hills Auto Body). So, I just got a call and he said he "made a mistake" and they need to blend in the doors and the hood to match paints. How do you make a mistake like that when blending adjacent parts is standard practice - especially for new high end cars? So now the cost is around $4,000 vs the $2,600 quote. I asked the fellow how long he had been doing this: 14 years. So, here we have the reason why body shops have the worst reputation of almost any industry: say what you need to in order to get the car in the shop as it is too much of a hassle to go pick the car up and go somewhere else. Will wait and see on quality of work but what a typical, scummy example of body shop operations. Never added the ending: total cost was over $6,000!!!! Rip off!!!!!!

  Ruslan A
4 years ago
Somebody with a trailer hitch mount backed up into my Audi A3 and managed to cause damage to the grill and the bumper. I knew that Beverly Hills Auto Body was Audi Certified, I called them and spoke with Jason Gruft. He was very professional, assured me they'd make my car look like new again, and I that I wouldn't have any issues when lease was up. I let him know that I'd also be needing a car rental. Jason let me know that there is a car-rental service on premises and they would set me up with a car when I was dropping mine off.It was around the holidays and it would take about 2 weeks for the work to be completed. Jason called me once the car was done and to come pick it up. When I showed up the car was sitting in the driveway, waxed and polished looking like new. Dropping off the rental was a breeze and all the paperwork was ready for me to sign, so I was on my way in no time.Thank you Jason and everyone at the shop for the great experience!!!

  Noah Baron
5 years ago
I was told to go to this shop after my car was hit by a friend. It was a progressive preferred shop so they could certify the repair. Long story short, I was told the repair would cost beyond what the insured had for their limit (5K). This was surprising to me, as I got an earlier quote for $1,000 TOTAL. I was told the suspension was damaged. After two weeks of waiting on the insurance companies, I pulled the car and was charged $1,800 for holding fees and the rental they gave me. I drove right over to a suspension specialist where I was told everything was perfectly fine. BHABG told me it could take 3-4 weeks with my car. The place I am getting it fixed says it will take 4 DAYS. PLEASE STAY AWAY FROM THIS PLACE! My insurance company also told me they have this shop has flagged and to keep away. I hope what happened to me doesn't happen to anyone else!

  Shay G.
5 years ago
My brand new 2018 Audi RS3 was T-boned and BH Auto Body got my car in and out in no time! MY car was flawless when it was finished. If you want high quality work go here! Best Body Shop I have ever taken any of my cars to. Wouldn't go anywhere else.

  O K
5 years ago
Excellent experience!My car door handle was broken and needed to be replaced. Richard took the information for ordering the part, and getting it painted the right color.He called me on the day the part arrived to bring in my car. The process was smooth and the door looks and works great. Thanks!

  Brian Cooper
5 years ago
I have had to use them over the last 20 years 3 times. Every time I am amazed at the quality of their work. I will never go anywhere else!

  Ashley Jones
5 years ago
This is what $9,000 gets you at BH Auto Body Group. After taking my 6 month old 2017 Mercedes here for a literal fender bender fresh off the car lot, BH Auto Body Group insisted on fixing a lot of things on my car that were no issue at all including replacing the hood of my car and removing the engine etc. I refused to allow this fearing their intention was to drive up the costs as they knew my insurance would cover it. A few days later the agent there, Richard, called me and told me they found a dent inside the structure behind the fender and finally there it was they had excuse to charge more than the initial quote they have me 3,000$. I should have picked my car up then but I went ahead and let them work on it. A few weeks later I got my car back and they sent my insurance and list of 100% aesthetic repairs of which I was never informed would be made and never signed off on then billed my insurance $9,000 for it all. After that I had issues with my car, although it was less than a year old, the car battery died on me all the time, the sensors and emergency brakes never worked properly again, the mechanics were all screwed up (the radio, clock, doors, and lights went crazy on me from time to time), also the replacement fender needed painting so you d think they d do that before applying it right? Wrong, they went over my entire car with the wrong color white and the paint job was so sloppy and lazy they left paint stains, finger prints, and paint splatters all over the interior and exterior of my car including the cameras, car seats, windows, and roof of the inside of car. My car lost it s value the minute I left it with BH Auto Body Group. These people should not be allowed to even practice car repair, let alone in the luxury industry. Please avoid this place at all costs!

  Nila J
2 years ago
Exceptional work and service and this is coming from a highly particular individual with higher than average expectation(s), because I hold my degree in automotive, and spent 11 consecutive years in the industry. Five stars across the board period.

  Fara Moshfegh
a year ago
The best in LA, they do an amazing job . Very convenient since they have their own car rental service.

  Todd Hughes
6 years ago
Wonderful experience with the repair to my Mustang Convertible. Excellent communication and the car looked brand new when complete. Highly recommended.

  Fara Moshfegh
a year ago
Amazing auto body, great service professional. They also have car rental in house with great car selection.

  Ruben Laguardia
7 years ago
For craig and kyaha i think that its not the body shop that makes it difficult its the insurance companies that do depending on what insurance company you're dealing with what can i say about beverly hills auto body group yeah their expensive but the get the job done right and they have warranty on all repairs

  Karl Seelig
5 years ago
Don't go there. They give bad service and claim only to accept credit cards. The owner admitted that he would hold the car hostage just to make problems. And that there is nothing what can do because it's a civil matter an I have to return the lease. He probably did this only to my wife as he hates women's in general

  sharon wilson
4 years ago
Love it Beverly Hills auto body is one of my favorite best auto body shops in Los Angeles I can tell you I've been going there for over two decades and I could say the service there is excellent as I look forward into coming back for service in the future thank you for lifetime commitment they guarantee their work and thank you very much for honoring your work and I can say their work is excellent your car will look just like you bought it off the showroom floor when they're done with it

  Natalie Goldwater
3 years ago
Excellent service! Repaired my car 110% - even helped with something extra. Would recommend to anyone!

  Sergio A
6 years ago
Jason is the best GM. Thanks to all the staff, Richard especially took very good care of my latest claim. Haven't and wouldn't go elsewhere

  hannah Tallman
6 years ago
Beverly Hills Autobody fixed my Prius, the repair looked amazing and the service was awesome....thank you!!

  Julio Ramirez
6 years ago
This shop is in a whole new level.

  Marcos Molina (Jewelrymm.com.)
2 years ago
It's a very good place I take my car to this place they fix it very good very Clean I recommend it to you guys

  Sean Ward
2 years ago
Incredible Auto Body Shop, especially for Audi and Porsche.

  JD
3 years ago
Awesome work! And staff! Jason and the shop technicians!

  Roy Clark
2 years ago
Great service with friendly and knowledgeable personnel.

  Roberto Carlos Vera-Gutierrez
2 years ago
Geo`� shop is better

  Kyaha Guydon
7 years ago
ATTITUDE ATTITUDE ATTITUDE ...HORRIBLE SERVICE

  kike kike
3 years ago
ExcellentExelente