Don's Tire Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Diana Krampf
a month ago
Don's Tire Service has an excellent team of repair guys and inside staff. I drove up with a very low tire (no appointment) and someone took a look right away. I waited in their comfortable waiting area for about a half hour. I enjoyed all the wacky signs & the jokes, so waiting wasn't a chore. They fixed my tire for $35 and I was on my way. Wonderful service!

  James H
6 months ago
Beware!!! I came here to check on my suspension because I was going on a road trip to Tahoe. Instead I was pushed by the receptionist to get an alignment. I didn't really need one but I decided to install wobble bolts that bought a while ago. But my main reason was to check my suspension since my car was making funny clicking noises between the speeds of 20-30mph. Any mechanic would notice that I have leaking around my CV boots and tell me that I might want to check my drive train especially since I take this vehicle off-roading. I ended up getting a second opinion from another mechanic in Sacramento and he suggested that I change the axle. I got one more opinion from my mechanic in Truckee and he said the same thing and we actually changed it. So unfortunately, after you change the driveline you need to get an alignment again. They already charged me $300+ for the alignment which I didn't need. I really needed a new front axle. So I called them on Tuesday and I explained the situation and they said they would give an alignment over the phone. I arrive today and they totally said that I had to pay for an alignment because I got the front axle installed somewhere else. I wasn't trying to get a free alignment. I was an unhappy customer because my car was unsafe to drive and they didn't help me with my concerns. Instead they just offered the same service they give to everyone. So take note: only go here for basic alignment needs. They can't handle anything else. I told them straight up that I was an unhappy customer and they didn't do anything to resolve that issue. I think they have great mechanics, but their management and customer service needs work! Please go else where if you're looking for good customer service and more custom work. I will not be back!

  Roxie Broesamle
2 weeks ago
I had an issue with my tire pressure, so initially I went in to the dealership to see what was wrong. Dealership found a hole in my tire and recommended getting a new tire for 226 dollars. I was advised to see if a car place could fix it, since it was just a small hole on the tread, so I went here.When I called, they immediately told me I could have the hole fixed today for 35 dollars and come in at 2 (just two and a half hours after the call). If I absolutely needed a tire replacement, they told me if would cost a little under 200. Both options were a hell of a lot cheaper, so might as well try.When I arrived, it was a very short wait to be helped. Everything was very clear and I was confident my car was in good hands. Don's found that the hole was actually a plug that had come loose, which my dealership didn't even know. They removed the plug and filled it in and I'm told their patch should last the lifespan of the car. Absolutely Fantastic.After my car was serviced, I left and, while on the freeway, my tire pressure light came back on. I called Don's again asking what happened, they said they'll take a look and they were sorry for the inconvenience.I pulled back in and immediately was helped. My tires were checked again and it turned out my car just needed recalibration. Shout out to Austin for making me laugh after such a long day <3Anyway, greatest people ever. These people really are amazing and inspired by what they do. I will come here if I have any more issues most definitely.

  Jason Ladera
3 months ago
After confirming a tire I ordered arrived at their shop, they were able to squeeze me in for a 2pm appointment. The advisor said they need an hour to change the old tire (there was a screw in the sidewall). About 20 minutes later, I get a text from the shop, saying the car is ready. Sure enough, the new tire was installed & ready to go!If one needs to pass the time waiting on their car, Fieldwork Brewing is nearby. Please enjoy responsibly

  Shay A
a week ago
I brought my car in for a full tune up in February and they stated what needed to be done and that included an oil change and filters. Two weeks after my "oil change" my service light came on. When I called to confirm a actual oil change was done I was told "just reset your light" to which I had and it came back on, then I was told "there must be an error your car hasn't resigisterd the oil change we'll have to manually reset it" to which I replied that I've recieved an oil change before the indacator light came on and its never been a problem.I finally took my car in for them to "correct" whatever the issue is and I was told my car had NO OIL and they said you car must be leaking oil, I'm no idiot I know when a car is leaking and mine infact was not! I was then told that they would do me a COURTESTY and put more oil in it. The NERVE, Yalll clearly changed the oil and NEVER put any in. The main job of the oil change replacing the oil.To be told it was a COURTESTY after I already paid for the missing oil was a slap in the face. It has now been a month since I visually wateched and recorded them put oil in and guess what ...NO ISSUES! My light has never came back on.

  TeaGan N. D'Laney
3 months ago
Great customer service! I stopped by today to get estimates on some work I want done on my Denali. I was blown away by their labor pricing for everything I wanted! They have the best pricing in the Bay. GO HERE!!!

  shantanu sharma
2 months ago
Awesome shop. Had to visit twice in different months for different tires , unfortunately .Family owned , very friendly , Very fast service, picking up calls super quick , no annoying hold music . They do a lot of other things than just tires - oil change , breaks , wipersVery happy have referred a few folks .

  Brittany Burnett
4 months ago
I ll try to be succinct and give the cliche but genuine preamble that I don t ever give reviews, but damn this was bad.I went to get a tire fixed, was told it would take max 1 hour, called them back 3 hours later and was told they tried calling (they didn t, even checked they had the right number). Then on the phone they asked me to call a Toyota dealership service center and get critical information on how to replace the tire. I did this and called them back. Each step of the process I spoke to a different person, five people in all, who were all unequally unbothered to provide clear information or keep me informed. I was not even consulted about what tires would be put on my car (I have an AWD car I use for off-road field work). Then when I was paying for the work the work order didn t have pricing information and the person processing me asked what I might have been estimated earlier in the day, never consulting another employee. Wildly bad experience.

  Monica Putnam
6 months ago
I scheduled a 8am appointment to get my tires rotated and brakes inspected. They told me a 20-40 minute wait. Since my front door is so difficult to open I decided to wait by my vehicle to help open it. I waited until 8:50 before they started. After they began it took less than 15minutes for them to rotate my tires. Almost too fast? Furthermore later on that day I noticed my steering wheel would vibrate while turning meaning the tires were not balanced. Also the Free tire rotation was not free because I was changed $30 AND still have to get my tires balanced somewhere else. Every other time I ve had my tires rotated, balancing is included. I would not recommend this place and will not be returning.

  Stefan Walters
a year ago
Went to Don s today on the recommendation of a friend. Made an appointment, they were ready for me, half an hour later, issue fixed. Will become my go to for tire, brake, alignment and suspension work moving forward. Great experience. Special thanks to the younger woman on the front desk with the partial shaved head - you know what you did!

  Roberto Romero
4 months ago
Excellent service and products backed by many years of experience. Keep your car in shape and safe for you and your family. Adelante with your great services and staff.

  Yunbo Liu
7 months ago
Great staff and wonderful experience. I hit my tire on the curb and got a cut on the sidewall. I was terrified and don't know what to do. Don's staff are super helpful with getting me a reservation ASAP. Then when I arrived here the specialist took a look and comfort me that it's okay to keep driving but monitoring the tire pressure from time to time. It's a huge relief for me. I suppose when the people who sell tires tell you you don't need a new tire, you really don't need a new tire :-) I'll definitely come back when I need a new tire and recommend Don's to my friends.

  Miles Jordan
5 months ago
Great place with friendly service. They were patient and explained everything to me answering all my questions. Will be my go-to place from now on as I haven t found anywhere in the bay that comes close to their level of expertise and professionalism.

  J Czeee
6 months ago
Same great employees giving same great service. I return to this place every 5 to 10 years for service or tires and they are the best. Always a satisfied customer.

  Colin Hammond
a year ago
I have been going to Don s tire service for over 15 years. I appreciate the fact that they are a family owned and run company. This sometimes means that they may not have the cheapest price on products. But, they always take good care of me they have all my information in their files of previous purchases, and they go the extra mile. They will always take the time to answer questions or find the right product for the vehicle that I need tires for. They will suggest multiple options at different price points.Because they are a family run business the people behind the desk are consistent and recognize regular customers which is always nice and I highly appreciate. Their shop is clean, they get their work done in a timely manner and are clear about the different charges on the bill. They will tell you things about your vehicle that they ve noticed that need to get worked on either now or should get done in the future and don t do a hard sell.When it comes to automotive issues, I use shops I feel I can trust, that I feel that tell me the truth (what needs to be done now and what can be put off until later), that charge a reasonable amount, respond positively when the customer has an issue, do what they say and are friendly.Don s Tires hits all these marks. They have on occasion gone the extra mile for me.I give them the highest recommendation.

  Danielle Madison Williams
7 months ago
Amazing, friendly customer service. Very thankful they were able to patch my tire right away. I will definitely be back when I need a new set!

  Christopher Lee
a year ago
Don's Tires is simply the best! I have brought all of my cars (many) for the past 45 years to Don's for tires and other services and have recommended Don's to all my friends and colleagues. Not only do they offer the best service, they've helped me save money on purchases from them while still buying the best tires for my cars. No one compares to Don's. And now they're on the next generation! An excellent company.

  Jeanne Clinton
a year ago
Good prices, decent choice of tire brands. Offer rotation and pressure check at no charge & have taken them up on it. Seem like honest customer-oriented outfit. Don't know if the free alignment inspection truly finds need for realignment (at a cost), but willing to give them the benefit of any doubt. Happy to return.

  P. I.
3 years ago
I went for a simple taco at the Mexican restaurant down the block, and suddenly the ninjas who had been following me from Paris attacked. I spun out, into a perfect 360 donut, evading them, as I rocketed around the block, giving them the slip.Safely headed home, I was surprised when my tire was punctured by one of the ninja stars left over from my heroic battle.Luckily, It was in front of Don's tires, and they quickly replaced my tire with a professional and courteous manner, and soon I was on my way, ready for more adventures.I highly recommend them!

  Bonnie A
11 months ago
First, the Other PlaceMy husband's car had a slow leak in one of the tires, so this morning, he took his car to a shop that he found on Yelp, which had a great overall rating: 4.5 out of 5 stars from 60 reviews. The guy at this place told my husband that his tires were run-flat (which they are) and so they could not be repaired. A new run-flat tire would cost around $800 and of course he would need at least 2 of them. That guy didn't have time to take care of all that this morning. My husband thanked him and then called his mechanic, who referred him to Don's Tire Service.Don's Tire ServiceAt Don's Tire Service, my husband explained that he had a slow leak in a run-flat and asked if they could fix it. The person at Don's took the tire off, found that it had a nail, and said "yes." He explained that if the damage on a run-flat is in the sidewall, then it cannot be repaired. If the damage is a small puncture, like a nail in the tread, then it CAN be repaired. Fixed. Total charge: $35.Thankfully, we now know to go to Don's Tire Service first.

  SunnySide Up
a year ago
Always a pleasure to do business with. The people here are knowledgeable and friendly. Getting an appointment is easy-breezy and the location is close to spots where you could wait your time and have a coffee. Their mechanics are super professional. Never any reason to complain. We d always choose this place over any other tire shop.

  Candy Permillion
a year ago
Dons Tires in Berkeley is my go to shop for car service. They are always able to squeeze me in when I need service. They never try to hustle me into doing more than I need done. They are very quick. They are always friendly. And with all of these things they are certainly very consistent. Just what I need when I have a flat tire, or need some other car service. I can trust Dons Tires. Thank you Don s Tires and thank you Denise!

  Bob Guletz
a year ago
Don s is my go-to tire place; I ve used them a dozen times. Their great service begins at the registration desk where the attitude is always fun and efficient. Then the service provided is exceptional and I am usually able to talk with the person who did the work. They even agreed to replace my trailer brakes and tires, a rare find.

  North & East Leather
a year ago
Don's Tires has been my go to place for oil changes and of course tire services. I love the fact that they can handle our 24 ft. Class-C RV, from oil changes to alignment. Denise and the rest of the crew are absolutely great and they will tell you exactly what they think..errr.. what you really need. All in all I'm pretty happy about their work.

  Jack Longinotti
a year ago
I ve been dealing with Don s for more than 25 years for our personal car tires and my snow tires. They give great service in a local business manner. I always get the straight scoop from their staff. They store my snow tires in the summer, will check the pressure and tire wear anytime I drop in, do excellent alignments and can always squeeze you in for a nail/flat. They are near Hiwy 80 and are a great resource. Try Don s - you ll be glad you did.

  Will Feliciano
a year ago
I have been taking my company and private vehicles to Don's for the last 12 years. Denise and the crew at this shop have always been customer service oriented and a pleasure to work with. They are fast, thorough, and friendly. I will only go here for all of my tire needs, they are the best!

  alex militar
a year ago
I have used Don's Tire Service for many years. They are honest, reliable and friendly. An example; I had to drop in because of a nail in my tire. They were busy but had a tech take a quick look and told me hang tight. I waited about 16 min and they called me saying it was done and all patched up. Denise even showed me the screw that they pulled out.

  Sylvia Salgado
a year ago
I have used Don s tires to service my cars for over a decade.Their service is professional.Their products top of the line.Their staff always cordial, very knowledgeable and always ready to recommend the best solution to any of my needs.I love that is family own business and they always make one feel like home.Will use them as long as they are in business.They are the best in Berkeley.Sylvia Salgado

  cam viand
a year ago
always a great experience working with the staff at Don's. They are knowledgable and always prompt with service requests. We take all of our vehicles here for tires and minor mechanical repairs. Very fair pricing and quick service times!

  peter
a year ago
I have had each of our 3 family cars serviced here ever since our neighbor recommended them. Denise, Angela and Ashley have always provided the best service and their mechanics are the best, too. I am always grateful for their excellent work which helps keep all our family safe, while on the road. Thank you . . to all at Don's Tire Service!!!!!