Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stretch Armstrong
4 days ago
I ve taken my car over to them for various issues the past few times. Brake problems, engine problems, you name it. Every time, they have been very honest with me with what needed to be done. And their prices are great as well. These folks are awesome!
Aaron Smith
2 months ago
Skilled in all models, foreign and domestic, honest and reasonably priced (Pedro will illustrate to you the price justification if asked). I'm very lucky to have this shop nearby.
Matthew Nguyen
7 months ago
They stayed behind long after closing to receive my vehicle, worked on it and had it back to me in 24 hours! This small shop is absolutely amazing.Little to no parking available, but there is plenty of room on the street.Staff was friendly and knowledgeable. Will most likely be coming back.
Erika G.
3 weeks ago
My go to for smogs, tires, mechanical needs. They have great promptly service, very nice and friendly.
James Stillman IV
a year ago
Our family has been coming here for at least 20 years. They are honest with you and never try to rip you off. The final estimate is always very reasonable which is why I would not take my car anywhere else. Would highly recommend this place!
Krystle Winnie
10 months ago
The people here really care about good customer service and making sure the job is done right. I appreciate their care and compliance, and will continue bringing my vehicle to them for servicing needs.
Be Honest
a year ago
I USED TO consider this shop to be a trustworthy mechanic, but that was BEFORE the ownership changed. There used to be an older asian man and his wife that ran the shop. When they ran it, it seemed as though they hired more punctual and professional mechanics and held a higher standard for good work. They have since retired and now the new owner has brought in new mechanics. I have taken my car to this shop 3 times to have small preventative maintenance done since ownership changed and I have had issues after every repair causing me to have to either call the shop to figure out how fix the issue or physically go back and drop my car off again only to be left without a car for days at a time. I have officially decided that i will no longer be taking my vehicles to this shop and i would NOT RECOMMEND that anyones else take their cars here either. The mechanics have gotten LESS CAREFUL with their work and I frequently notice small exterior damage to my car after picking it up, the most recent occurrence was when a small piece of my cars undercarriage cover was displaced and left hanging down almost dragging on the ground. They cracked the plastic cover to my engine as well after i took my car for a change of spark plugs (IDK HOW THAT HAPPENS AND APPARENTLY NEITHER DO THEY!!). They are dirty which is expected of an auto mechanic but what is not expected is that they are unconcerned about spreading that dirt INTO YOUR CAR!! I continuously see grimy handprints left by mechanics on my cars interior, like the steering wheel and center console when i pick it back up. They used to have the courtesy of putting down paper floor mats, so as not to track oil into the car from their shoes but it seems they have done away with that practice as well and constantly leave grimy, gritty, dirty footprints on your floor mats after they finish their sub par work. Like i said their quality of work has SEVERELY taken a turn for the worst since the new owner has taken over. I would strongly recommend searching a little longer for a better auto shop do not settle for the lackluster work done at reliance auto.Services: Air & cabin filter replacement, General repairs & maintenance, Auto maintenance
Tyler Cone
a year ago
This is the most honest auto repair shop I've ever been to. This was the third time I've taken a vehicle to them & once again was pleasantly suprised by both the high quality of service, promptness & honest nature of their business culture. Both the service advisor & the techs are great. I will be taking my cars here in perpetuity. Thank you Reliance Auto Service!
John Zacharakis
a year ago
Excellent service, timely work and overall outstanding customer experience, highly recommended
Diane DiMarco
a year ago
As I was leaving my home I had a car message saying engine low oil pressure... After googling, the nearest shop was reliance and my employer had been there previous so I thought I'd give it a try.It was like 4:00 in the afternoon and they look very busy and I was afraid they wouldn't be able to take me. But to my surprise they took my car in right away and had it back to me within 30 minutes I was very very pleased. Oh and by the way I was there for just an oil change.
Michael Chung
a year ago
I've been going here for many years. Pedro does honest good quality work and a fair price. He is an honest mechanic. Reliance is reliable auto repair shop. Highly recommended!
Kohlton Kumnick
2 years ago
Great service! Went in at 8:30am and dropped my truck off, at 1pm they called me all my brakes were done and rotors they even did alot extra for me to make sure my vehicle was safe! Thank you Pedro!!Service: BrakesService: Brakes
Kris de Porcel
11 years ago
Very nice mechanic. I went there planning to buy a truck off Craig list and asked if he could take a look at it before I purchased the truck. He gave it an inspection and was very helpful as if it were his hard earned dollar that was going to buy the truck. He then said the inspection was free of charge. I would definitely recommend going here.
Saujea Austin
2 years ago
I love taking my car to this shop! They are very friendly, respectful and professional. Great pricing and timely delivery. I have found my auto shop for life. Thank you Paul $ Kathy!!Service: Engine repairService: Engine repair
Ray Maderos
7 years ago
I started coming to these people when they first opened. Very polite, honest, hardworking Americans. I've seen many businesses in that area set up shop just to go out of business within a couple years. I'm so pleased to see that they've managed to keep their doors open. It just goes to show you the quality of service they provide.
Mela RBL
4 years ago
They are fast, reliable and very nice people! I left my truck overnight and they made sure to update me with what was going on. They said what they would fix and they did that. I ve been here a few times for different cars in my family and will definitely be back!
Phillip Sanders
6 years ago
This shop is a great place to have your vehicle worked on! Paul and his mechanics are tops! They have very fair prices and do excellent work! I take all my vehicles to Reliance. I highly recommend them to anyone wanting great service on their vehicle.
Leo cancer
3 years ago
The BEST mechanic's ever! ... the most trusted shop in Bay Point ... I've been bringing my vehicles there since day 1 ... I will leave yal with this "if the dealership can't figure it out , Reliance will!" ...
Jesus Ochoa
2 years ago
This place gave me excellent customer service. I showed up for a simple brake job and left very satisfied. Pedro is a very nice person and would recommend this place to anyone !
Ben Magee
8 years ago
Paul is the man! Super kind and knows Honda models well. Treated me like I was a friend. He helped me avoid buying an Honda Element by noticing a noise in the back and talkIng through the typical engine life. I am 24 from NC and new to the area - I'm glad to find a mechanic I'm sure I can trust. The woman at the front desk is very sweet as well - great service.
Ustogether Inourhome
5 years ago
I went their for my range Rover .they are very humble and decent people. They spent more than half an hour on my car and the coolent leak which normally happens all the time didn't unfortunately happen that time and they couldn't determine the actual problem and guess what they didn't charge me anything .what a friendly place.
Michael Rodriguez
6 years ago
I've been coming here for as long as remember. He used to have his shop in Concord. Paul will always tell you straight up what's wrong with your car and not try to up sale a repair that you don't need. Great shop and great people.
Robin M Lee
a year ago
Very nice people! Smog check + Oil change at very reasonable prices. Will definitely come back!Services: Auto emissions testing, Oil changeServices: Auto emissions testing, Oil change
Damon Harrington
10 months ago
Honest mechanic does great work at fare price i recommend him to everyone
Blaze Aurelius
5 years ago
Great auto shop I've been taking all my vehicles here for the last 12 years excellent mechanic honest prices definitely recommend this auto shop they also do my smog takes about 15 minutes
Michael Elton
2 years ago
Great people! Very happy and they are so honest. Not at all about $. Highly recommend them!
Jason Kolinsky
3 years ago
Great shop. Will now becoming back for my car maintenance. My girlfriend and I found them better than the Car dealership.Services: Transmission, TiresServices: Transmission, Tires
Gene Caampued
8 years ago
I'm an old wise guy, 66 years old, have visited many dealers, and mom and pop shops. I can not find a more honest mechanic in the San Francisco Bay Area. And his estimates and costs are almost 20 to 50 % lower than dealer's cost, because their shop do not have overhead costs like the dealer.
daniel hernandez
6 years ago
Best place to bring yr car for repairs. They are honest and take pride in their work. So if yr looking for great mechanics this is the place to go
DomCobb 925
4 years ago
Payed 50 dollars for a smog when they said its 40 dollars then when it failed I came back and tried to charge me another 50 dollars to resmog it when they should do it for free. RIP OFF DO NOT GET SMOGED HERE!