Service options
- In-store pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Oscar Campos
a month ago
Always have had amazing service with Luis. Was disappointed that they had moved Luis from Niles location now they have a bunch of clowns running the counter., now I'm stuck driving out range just to have amazing service. I Will always choose Luis to be the only one to write up my vehicles always give the best recommendations and is always upfront. He definitely deserves a promotion & raise.
Ronald Sulier Sulier
a month ago
I've been coming to Pep Boys for years. Rebecca is awesome. She deserves a big raise for her services! She's has taken care of both my vehicles. I always appreciate the service and the awesome attitude of the employees over here too. Thanks Rebecca for taking care me and my vehicles.
William Dietz
2 months ago
My wife and I have been coming to this pepboys for the last year and we don't have not one complaint. The manager knows my wife and i now since we go there so much. They are always honest and upfront about my vehicle needs and it is very well appreciated. Thank you for the great customer service guys!
Paul Foster
2 months ago
I needed to get my car inspection for lyft and they were fast and got my car in & out quickly. I went to pep boys on planz and I waited at tye counter for about 1- 15 minutes before I was helped by the manager. He asked me if I could come back in an hour so they could get caught up. There was 1 guy working on a car & the other one was mopping the floor in the service bay. I went to this location and I was only there for less then a half hour. I will definitely be coming here from now on. Thanks for the prompt & awesome service
Jacqueline Navarro
2 months ago
Luis at Pep Boys is very courteous and professional. He changed the tire on our car super fast. Highly recommend this location. It s affordable too.
Maria Iniguez
5 months ago
I m very happy and satisfied with the excellent service and attention from Rebecca the store manager. Very knowledgeable and took her time to answer all my questions and concerns. Excellent service and attention from Rebeca and the auto tech. I will recommend them to my family and friends. I ll be back next time I need service again !!
Janelle Odishoo
4 months ago
Miguel was amazing! One of the best Pep Boys we ve been to. Our car broke down and he was able to quickly diagnose it and get us on our way. Thank you!
Cheran Harris
3 months ago
The service was great. The person who helped me was nice and answered any questions I had. I went in for an oil change and wiper blades. I was in and out in about 45 minutes.
Irene Reyes
5 months ago
My car's signal lights were not functioning, on drivers side. A young technician quickly found the part I needed and replaced it. He gave me a Senior discount and I thank him for being so professional. This was at the Pep Boys, off of Ashe Street in Bakersfield,CA
Rozelle 416
3 months ago
They took very good care of me with the necessary repairs for my vehicle. Daniel was extremely kind and professional.
Kadeem Comrie`
6 months ago
Daniel G. did an amazing job helping myself and my group of friends on a road trip about to leave Cali when we found a bubble in our tire. They took care of our vehicle on short notice so we could get back on the road. We highly appreciate their service.
Denise Torrez
6 months ago
I would give 100 stars if I could! Daniel G. and the service tech who were working were absolutely amazing. They accommodated me in a last minute emergency for a tire service. Thank you so much for all your assistance for my last minute needs !!
Mellissa Sanders
3 months ago
Pep Boys diagnosed our alignment/tire/rim issue in a timely manner and they were very friendly and professional!
Kitty Sohma
6 months ago
Daniel helped us out on a road trip back to Texas, we had a bubble appear on a tire and they made sure we got taken care of. Thank you to the crew here!!! Sorry for making you stay late. We appreciate it!
E Sal
a year ago
10/10 I would highly recommend this establishment. I asked if they would be able to do a install on a custom catalytic converter shield plate cover for my truck. They reviewed the part in person and gave it a shot. The product came with virtually no instructions but the team managed to install it perfectly. Justin, Rebecca, and the mechanics all did an outstanding job. The price for the labor was great, too.
Maria Ortiz
6 months ago
I got my brakes and rotors replaced. They did a great job. Communicated with me through each step.
Melissa Morgan
11 months ago
Rebecca the Store Manager was amazing. She took came of me right off the bat! I was ended up needing to leave my car there for several hours, so she ordered me a Lyft home. She and her staff were awesome!
Sean Scannell
a year ago
I would give 100 stars if I could! Rebecca and the service tech who were working April 3rd were absolutely amazing. They accommodated my family and I in a last minute emergency to get our car safely on the road!They are amazing and deserve so much respect and money!!
Damian Mendoza
3 months ago
Becky is amazing. Very knowledgeable. I highly recommend this Pep Boys location
Daniel Perez
7 months ago
They did a good job for what I needed that day. But generally speaking like every shop, they are very expensive. Service is pretty good.
D Hermit
a year ago
pretty decent service. for an oil change really expensive but hey I mean it was quick and it was done right from what I've seen. really liked that they did some diagnostics on some things like my battery that was cool. so ya worth the money no complaints but please bring back the vending machine I miss the monsters lol .
Suliasi Uluilakepa
2 years ago
I went here to get my tune up done. I had a great experience at this location the two ladies in the front desk were very polite, friendly and professional. One of their names was Charlene, they did a great job. I had also looked around before coming to this location but ultimately found this was the better option for me. So far everything is good but it s only been a day. I will update after some time.
Karin Urso
3 months ago
Friendly and helpful. Gave me some good explanations for the car's functions.
genoveva lara
5 months ago
Good job! They were fast and thorough. Thank you
Jenny Place
10 months ago
Rebecca ,Chase,Dustin we're very friendly and fast Rebecca answered all my questions she took a load of my shoulders I was worried about my battery after going to the other pep Boys on planz and the gentle men not being much of a help or not wanting to do the work on my car was the intuition I got he wasn't much of a help the baled headed man with a beard and the other guy that was worwith him had me going back and fourth between pep Boys till finally went to the Pep Boys on white Lane they we're Awsome fast and Reliable Thank you Again! Rebecca for all your help it was very appreciated made my Day alot better and stress free Now that's a Great Employee's that work there that Deserves a Raise for Jobs well done Highly recommend Pep Boy's on Whitle Lane and Ash
Lisa Harding
a year ago
Twice in 2 months I have had urgent need for tire repair (road hazards hate me). ALWAYS kind, do not oversell and super easy to work with 10/10 will always use them. Best experience ever!
Danny carrillo
a year ago
Just went to get Tire rotation Pep Boys on White lane, no customers at my appointment time and took one hour and I waited in lobby and all that was going on was the 3 girls on cell phones gossiping among each other and customers do not want to hear thier gossiping , I go there all the time when my car needs some type of serviceI, I will no longer go there. Came home with a headache and frustration!!!!
Stephanie Elmallah
a year ago
Asher was the machanic who worked on my car and he was more then helpful and throw. Charlene the day manager was nice and polite and personable. Couldn't be more happy with the work and care my car and I received. Will only be taking my car here!
CHARLES Y
a year ago
Charlene had the most amazing customer service. Due to that you guys will always get my money now. Not to mention the price point on everything was truly amazing! Thanks for hiring Charlene! She is a God s Gift to Pep Boys! Thank you!!!!!
Adam Gardner
2 years ago
We were on our way back home from vacation and a tire blew up, with 3 hours still left in the trip. After attaching the spare, we went to several auto shops around Bakersfield. All of them turned us away because it was too late in the day, but the technicians at this Pep Boys location offered to stay late so we wouldn't be stranded. The service was quick and friendly. Above and beyond.