O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Riolu kid
4 months ago
Nice but really slow when it comes to helping out the customers need more employees on the floor not behind the desk

  Paul Sandoval
a year ago
Awesome auto parts store. The staff are awesome, knowledgeable and friendly. I always find what I need!

  Mark Zinns
6 months ago
Super well stocked store. The staff was professional and helpful. When in Bakersfield, this will be my go-to for auto parts.

  Alejandro Gonzalez Garay
5 months ago
Always have to order part's never have in-store

  M G
3 months ago
Get in and out quickly, per usual

  Vern VARIAN
2 years ago
I went there because the part that I bought last month malfunctioned I couldn't find my receipt, and they could not find the purchase in the system but everything else that I bought that goes with the thermostat was in the system and I asked why wasn't the part there when I bought them together and the employee said he didn't know he was the one who sold me the part last month. So since you guys treat loyal customers as crooks because the employee told me since there was no proof he couldn't do anything. I guess after 30years of loyalty to them I'll be looking for a new part store.

  jp rodriguez
4 years ago
My friend needed a steering wheel cover for her car's steering wheel and Rick very patiently helped us pick one out that would suit her needs -- then he offered to install it himself, free of charge. Friendly and helpful staff. Satisfied customer.

  Haley Brewer
a year ago
They have the best respectful staff! There are always ready to help! They know where everything's at so it's always quick when I go cuz I know what they're doing!

  greg santana
2 years ago
lisa is the worst orileys worker. she should be fired from that job shes at , she sent me to hub to buy a battery and told me they ll install it for me. turns out they cant swap it out because they re busy and short staffed . she lied and told me they ll change it and then the nice employee called her to see why they wasted my time and their time . so when she picked up she straight up lied and said she said oh i told him it depends on the location she straight up lied , this isnt the first time she does this , and she gave me the wrong part 3 times in one day . someone needs to talk to her asap

  Theo Holden
4 years ago
My truck wouldn't start and I went up to Emilio or Emiliano I believe was his name and he immediately went outside with me to go solve the problem. He said my fuel pump was going out and he showed me. He got the truck to start and I was on my way. Couldn't have thanked him enough and all he said with a smile was you're very welcome that's what we're here for. He saved me from having to call a tow truck. Awesome employees at this store. Will definitely be coming back to this store.

  Christina Elizabeth
5 years ago
I walked into the store with my two toddler daughters. One in the arms and one holding my hand. I was standing in line while ANGEL was talking on the phone. He finished his call and told me he d help me in a moment. He finished on the computer and took another call. My daughter in my arms was already getting fussy. A customer comes and stands in line behind me. ANGEL finishes his call and tells me let me help him first and takes the customer behind me. I was so upset I left. He was completely rude and all I needed was to check why my engine light was on. I will never go in this store again.

  Cynthia Gaona
3 years ago
Poor customer service. Called to look up a part and Lupe answered, immediately put me on hold for over 10 minutes, she finally comes back and hangs up. When I called back I brought it to her attention that she hung up and she got mad and hung up again.

  Carlo B
3 years ago
Well i ask for spark plugs for my vehicle and they didnt have them they have to be special ordered i ask if the main store might have those she said yes but not the ones recommended for the vehicle i ask lupe if she could do light engine diagnostic lupe respond was they dont do that any longer but yet its posted everywhere at the entrance of them doing diagnostics if that was the case they wouldn't have those postings so i called corporate office and they say yes they do all � reilly stores should be doing it so am not going to recommend this location since the employee at this location is lazy and gave a vogue excuse when corporate said otherwise

  Daryl Ellis
6 years ago
From the second I walked in, one of the employees was watching me like a hawk, obviously because he thought I was going to steal something. As I was walking out because they didn't have enough of what I needed, he asks me if I found what I was looking for (after him telling me they didn't have what I needed) as he is looking me up and down trying to see any "bulges" from items I "stole". Not very cool to be profiled in a way to where I look like a thief to the rest of the customers in the store. I won't be going there again.

  Teddy Denton
2 years ago
This is my main auto parts store, i get 90% of my auto parts from here. The staff are very friendly and know the Business and get the parts I'm after right then. I highly recommend this Business for your auto needs.

  Sherri Salyer
6 years ago
If I could give them 0 I would they are the most sexist place I've been to not once but twice as a female was treated like I was non existent and stupid first visit they tried to sell me something I knew was wrong i bought ut because the guy refused to listen to me then went to another orileys and got the right thing because they are not sexist and I was correct what they sold me was wrong. 2nd visit I am waiting in line and the guy behind the counter assuming I was just standing there I guess not waiting in line asked the guy who wasn't even waiting in line can i help you omfg are they serious I will NEVER COME BACK AND I HOPE NO ONE ELSE DOES EITHER

  Antonio Barreto
2 years ago
Anthony should be given a raise because he was very friendly and I felt as if I had known him for twenty years, excellent service

  CB
7 years ago
Heh. They have 'gangsta' rap in the background then insist on following me around, I found that pretty funny, distracted me from wanting to spend any money. Also how he recommended that anything I wanted was probably best found at another store...

  Tom Loge'
4 years ago
Stranded in Bakersfield pulling a trailer. Loaned me tools. I bought what I thought was the right part. It wasn't. They "no-questions-asked" exchanged for the right one. Went way above the average. Thanks guys.

  Rich Stearns
3 years ago
Very expensive part; almost $90.00 for a part that lists for $20-30.00 on most online parts sellers. Guess they can do that when you can't wait a few days for the part.

  Valentine Lopez
2 years ago
Very helpful worker, she was very polite...and saw me out the door quick. Thank u have a blessed day.

  Marta R
2 years ago
The girl who helped me out was kind and had full knowledge of what she was doing. I went in for oil and she directed me what I needed.

  Melanie Mendes
6 years ago
Awesome staff. Bought a battery and they installed it for me on my lunch hour as I was in a dress. I am so appreciative.

  Steven Backus
a year ago
Great place. So much better than auto zone any day of the week

  Carey Dean Mead
6 years ago
Open later at night... than other stores but the counter help needs to be better informed about the products they have.

  Ernie Sandoval Jr
a year ago
Employee was really trying to help me find a Specialty part, normally they won't leave the counter......

  Manuel Talamantes
4 years ago
If you go to O'Reilly's on Chester and Ming as for Angel the manager excellent guy excellent crew there good place to get parts for your car

  Ronald Jodo
5 years ago
Very helpful and knowledgeable staff. I prefer the quality of their parts to other parts stores

  Kristi Snook
6 years ago
The best thing about this store is that they beat all competitors prices by 5 percent so shop around!

  Felipe Solis
2 years ago
Oh oh oh O'Reillys ...Auto parts...OUCH!!!um i got hit with a muffler while in the store and its a cardinal sin to do so....oh well Oh oh oh O'Reillys ...Auto parts