Morenos Truck Repair and road side service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ali K
5 months ago
We had Freightliner Cascade broke down in Delano CA with Started Blocked Shift to Neutral issue, these guys came in 45 minutes, fixed as much as they can and showed us whats the problem and what needs to be replaced. I guess these guys are decent, legit, professional and price was really reasonable. I like them. Thanks guys

  Justin Behnke
3 months ago
I recently worked with Victor due to a broken tensioner bolt on my 1996 E150 van, and I'm left with mixed feelings about the experience.Positive Aspects:- Victor was friendly and responsive throughout the process, which I appreciated given the urgency of my situation, as my family and I were staying in a hotel and hoped to leave by the next morning.Issues Faced:- Victor struggled with the repair. He attempted to remove the remainder of the bolt, eventually resorting to drilling a larger hole and planning to use a helicoil.Complications:- Unfortunately, there was no appropriately sized helicoil, necessitating the replacement of the bracket Victor had drilled into.- No part stores carried that bracket and it was ~$250 on ebay before shipping.Resolution Efforts:- Victor gave me the part information and I personally found a replacement bracket at a pick-and-pull, which Victor then installed.I was able to remove the bracket in approximately 1 hour (I am not a mechanic). Victor was very helpful in guiding me through the removal process and I could not have done it without him coaching me over the phone.Pricing Concerns:I was billed for 4 hours of labor at $150 per hour. Given the complications, my own efforts in sourcing a part, and the overall outcome, this charge felt unjust.Reflecting on Competence and Decision-Making:While I believe Victor's intentions were good, his decision-making, particularly drilling a significantly larger hole without ensuring the availability of the correct helicoil, raises questions for me about his technical competence.In my opinion, if Victor had first tried to determine whether the proper helicoil was available and saw that there was not one, he would have still been able to drill a smaller hole and then performed a traditional tapping to cut new threads, and would have thereby salvaged the $250, difficult to replace, bracket.But because he didn't, the hole he made was too big to be tapped. The bracket was aluminum so welding the hole shut, drilling, and re-tapping was not feasible.Final Thoughts:I understand that vehicle repairs can be complex and challenging. However, the outcome and the cost of this service have left me feeling frustrated. My experience with Victor was a mix of good intentions met with questionable technical decisions and an unexpectedly high final cost for what seems like a relatively straightforward auto repair.

  rob Kash
6 months ago
Best in the business, very knowledgeable and honest when it comes to the repairs that needs to be done. When doing road side he gives you an accurate eta of his arrival, he does not have you waiting on the side of the road hours on end. He s the only mechanic that I trust to service my fleet of trucks. I would highly recommend Moreno s Truck Repairs.

  Prime Concrete
5 months ago
Victor gave my tractor a full service oil change. He is very professional & I will make sure to refer him to others. You can see the passion Victor has for his work. Will definitely be going to him from now on!

  Rubi Medina
6 months ago
Morenos Truck Repair has excellent customer service and real quick when I called for service. Fixed my problem and he is quick to let me know what the problem was and fix it. I highly recommend.

  Ulises Pradera
2 months ago
Honestly, it's amazing, the work staff was very responsible and concerned about the mechanical work they did and everything was very on time. Thank you, I definitely recommend it.

  Abel Vargas
10 months ago
Called Morenos truck repair out for a road call at 350 am , was stuck in Lebec California with a whole bunch of issues , Victor came out and got me up and running fast ! Great at diagnosing what the problems were which is what makes a great roadside mechanic , he even offered me some food and water which I gladly accepted , definitely the best at what he does , will definitely be using him again and will definitely be recommending him !

  Joe Ramirez
6 months ago
Was coming down the grapevine and as soon as I went down the mountain by Tejon outlets I called Morenos truck repair I waited no more than 20 min for him to arrive then got me back on the road after 45 minutes of my break down this guy really is fast and reliable well recommended ...

  Claudia Oliveros
a month ago
Fast efficient and affordable!

  bryan soriano
10 months ago
Victor was very helpful and got me to my destination asap.. he went above and beyond for our company will definitely recommend

  Audra Isabell
6 months ago
Great service! He s very reliable and is great at what he does.

  Yulissa
6 months ago
Really quick response. Great customer service, highly recommended him

  Christal Navarro
6 months ago
Great And Helpful Service . Does An Amazing Job Never Fails .

  Martin Cervantes
6 months ago
Fast and reliable. Trustworthy guarantees his work!!