JCW Auto Repair Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Huynh
5 years ago
Had a groupon for full synthetic pil change for 33 bucks, was told I need to pay a 14 dollar disposal fee. Came out to be 47 bucks which was about right. Pretty good price in my book.Service was quick, easy and painless. Waiting area has a big flat screen, water machine, coffee and tissues.Was told I had some lights that needed replacing, it let me know that they had my back when it came to the support of my car.All in all, would come back again

  Kesi Brown
a year ago
I drove the extra mile to take advantage of the Groupon on the breaks. Instead of the deal I paid 400 for new drums. I wish I had not!! My car started making screeching noise so I took it back! They were nice but didn t even look at the car cause it didn t make noise in front of them. Long story short they assumed me I was good and probably it was the front. Well yesterday I had my home shop do a repair and asked them to check the front breaks. They that and checked the rear and probably was the REAR!! Bunch of dust making it make that sound. JCW should have been able to solve that but they didn t even look. And I figured maybe it was the front cause I just replaced them. Well 5 Speed took care of the horrible sound by cleaning out the drums. No more problems with that.

  Mel Burslan (Nomad)
a year ago
I purchased a oil change Groupon for $18 few days ago. Read the terms and saw disposal and taxes extra. Taxes in my area are abut 10% and shops usually charge $5 for used oil disposal. So, another $7 is still not a bad deal. But, nooo, not so fast amigo. They charged me $21 on top of $18 I paid to groupon.I have my bad experiences with other groupon deals but thisone just takes the cake. Never ever again I am stepping foot into this dump,Service: Oil change

  Maria Cuevas
2 years ago
Found a place with great reviews ! JCW auto repair service, to continue my vehicles TLC routine with. I recommend to those in need of detailed, trustworthy, and economical repairs. Excellent customer service, JCW cares about their customers, time was taken to share kindness and make me aware of other repairs needed on my vehicle to ensure my safety. Thank you to Crystal for answering all my questions and ensuring my experience was pleasant and timely.

  Lit Club
3 years ago
THIS PLACE IS TERRIBLE MY CAR HAS BEEN RUNNING GREAT FOR MONTHS....I GET A OIL CHANGE NOW ALL OF SUDDEN ITS "MISFIRING"? AND I NEED A TUNE UP? THATS VERY COINCIDENTAL...SKETCHY BUSINESS...AND SADLY ON GROUPON....

  You Kendoit
5 years ago
Friendly staff who explained all the work that was done as well as checking for anything that needed to be done. Lucky for me, after the oil change, I was good to go. Their honesty goes a long way. I also like having to make an appointment, so there is no wasted time waiting to get your work finished. This is a full service auto repair shop that I feel is reasonable and professional.

  Sharon Shahan
2 years ago
I have been going here for 3 years now and I LOVE them. They get me in and out with not problems and they really look out for my 4 wheel baby well. I will always take my baby to JCW for servicing .Services: Transmission, Brakes, Brake service & repair, Battery, Oil changeServices: Transmission, Brakes, Brake service & repair, Battery, Oil change

  Bryant Arman
5 years ago
JCW Auto Repair is a great place to service your car. Excellent customer service!! I went in there to get new brakes for my vehicle, little did I know I didn't even need new brake pads. They showed me the brake pads that were already on there and explained that I didn't need new ones. Other places would have taken my money and not say anything. They didn't charge me a dime. They were very fast and quick. I highly recommend them to anyone out there who is looking to get work done on their car!!!

  Skum Clothing
3 years ago
Groupon was a great value. Make sure you call to confirm the oil you need & estimate of total price. They don't do walk-ins or take appt for Thursdays but fit me in via appt. They were upfront it was an additional $14.34. No credit card fees. 1 rceptionist didn't wear a mask, the other wore one when in close contact.

  Khalid Khalid
7 years ago
Judd, the shop owner knows his stuff. Great mechanic. The other mechanics in the shop are pretty awesome too. Beware of their secretary Camille who sits at the front desk and lords over the telephones. Likes to estimate high for costs and will last minute overcharge you without a second thought. Needs to work on communication. Other than the old guy, very solid shop.

  bailey prutsos
5 years ago
I have been there twice now and both times I have had great experiences. Not only is all of the staff so friendly, but they are very knowledgable. They also take the time to talk to you about what is wrong with your car. The prices were great. The service is great and very fast. I highly recommend JCW auto repair.

  Arturo Mallari
2 years ago
I found this repair shop merely by chance. On my way to Azusa, California to visit our hospitlaized son at City of Hope Hospital, for some unfortunate reason, our car stalled a few minutes prior to our last exit from freeway 210 West. While waiting for the AAA tow truck, i started calling all nearby car repair shops. That was when i saw the shop s name on Google. They told me to bring my car to their place right away. Knowing that we came all the way from Sam Diego and that our way of coming back was the car that broke down, they immediately diagnosed the car s problem until they pinpointed the core of the problem. They prioritized fixing my car each time showing and explaining to me what need to be done. I will highly recommend them to anyone that maybe in the area if they ran into a problem. Good job JCW. Oh by the way, the lady that works in the front desk is really very helpful and caringServices: General repairs & maintenance, Auto engine diagnostic

  Justin Orr
5 years ago
I thought this place was great. The guy in charge was nice and not pushy at all. He helped me work with the ford dealership (because ford service is awful 80% of the time) on what could updated for free. Plus, got a great deal off of groupon.

  Adam Gordon
3 years ago
Was on a road trip from LA back to where I live in Yucca Valley by Joshua Tree and my 97 Chevy Camaro was overheating and by a stroke of luck came across JCW. Needed a intake manifold gasket, coolant pipe, as well as other parts that weren't noticed til upon further inspection... Was obviously crushed but it comes with having an older car. I explained my situation to the receptionists Lisa and Megan and they were completely understanding. Even helped lower the initial cost which I didn't expect. They drove me back and forth to a local crummy hotel I unfortunately picked but that will be for another review.. (All 8 Motel lol) Overall this business is totally amazing!! Certainly have them all over for dinner! Lol.. maybe after COVID haha ;)Services: General repairs & maintenance, Auto engine diagnostic, Engine repair

  Melissa Weist
5 years ago
They did the transmission service, and tons more work and my car was done the same day. Awesome! Plus they are friendly and helpful !My car runs like brand new ! I can't compliment this place enough!

  RainmakerLA09
6 years ago
DON'T BUY GROUPON FOR THIS PLACE!!! Bought a Groupon deal for this business. I called to make an appointment and the owner told me that his shop was fully booked for the next two months. So I made an appointment and waited for two months. Then during the week before my appointment, I called to confirm my appointment. The owner told me my appointment was canceled because I didn't call to confirm on the Monday of that week. He told me the next availability time for me will be 4 months later. He makes people to make an appointment so ahead of time and cancels it on his terms. Then he wanted . Basically he makes it impossible for me to redeem my Groupon. He also lied to me. He gave me appointment for 2PM on Saturday, 2 months later he told me the shop closed at 2PM on Saturdays. Very dishonest business owner. People should be careful with this place. Not trustworthy for your cars and your safety!!!

  Big Guy
a year ago
I called to let them know that I was unhappy with the service performed. Price gouging my unsuspecting girlfriend. They said that if I was truly unhappy I could just take my business elsewhere!!!I/we WILL!!!!!!!!!!!!!!!!!!!!!!

  Kelvin Alarcon
3 years ago
Horrible I went for an oil change on Wednesday through group on they told me to book an appt for the following Monday at 10 am, didn't leave till noon. It was just an oil change, what I saved through group on was paid through my two hours sitting there, crazy.

  Anthony Kelley
5 years ago
Great service and great people. Took my challenger rt there and was very pleased with the check over. They even let me check the car myself to see what was going on with it. Definitely coming back because of the people. Thank you.

  John Deere
5 years ago
Groupon fine print oil change is a scam. He just charges for an extra court and to get rid of your old oil before you know it u paid 60 for what u would have paid 50 at Walmart

  Mike
a year ago
Honest and Efficient I been getting my oil changes here for a while now they ate very friendly and professional

  PC L
3 years ago
This store has very low oil change price on Groupon ($18 for conventional and $35 for full synthetic). After I purchased Groupon deal and called for appointment, I was told the disposal fee/tax $14.30, which is over 40% than what I paid to Groupon. I have filed complaint to Groupon and got my money back from Groupon. Despite Groupon website does say tax/disposal fee not included, but be careful about this kind of sneaky store.Service: Oil change

  LiveGood with Robert Dales-Redin
4 years ago
Best place for auto work.Fare prices, they don't gouge you and they don't make up fake stuff to repair to get more money from you.I think we found our regular mechanics.

  Emily Hua
4 years ago
Got my oi change twice there so far. Great customer service and their estimated wait time has been accurate and reasonable. Definitely coming back

  Gerso Guillen
7 years ago
This place always greets me with a friendly smile. They don't beat around the bush, tell it like it is kind of place. Look out for great deals too. This is my go to place for auto servicing.

  Tina Sanchez
4 years ago
Been coming here thru 4 vehiclesGroupon available. Always fast and, will check any concerns u have. Professional on all aspects. Thanks guys!

  Joe Lovato
3 years ago
I got the best service trying to make appt for new front brakes need to know how to get that done I have 2018 honda civic 22,000 miles on my car wed 1255pm thursday 1245pm

  Alvino Solis
5 years ago
Came In very skeptical however the shop diagnosed my problem within 10 mins. Owner seems very intelligent. Friendly staff and service. Would go back with confidence.

  L D Hess
4 years ago
Purchased a synthetic oil change through Groupon. Service was very efficient, staff was pleasant and overall was a good experience.

  Carlos Alfaro
4 years ago
Very good prices. Ii believe. Friendly front staff too. I'd will definatly come back again for car sevice