Discount Tire & Service Centers - Azusa

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Lisa Smith
10 months ago
What can I say? Gary Smith is a great manager the second time been to this location although I live close to the Duarte discount tires I refuse to go there as they are rude always unavailable and try to charge you more than what their deal prices are for example a $90 oil change when it s advertised for 5999 not much of a deal, but Gary, on the other hand, Gary will hook you up. We brought in two cars. Sonja brought us right in and got all of our paperwork taken care of although we had to wait a while to have all the repairs done. They did not try to hold our pocketbooks hostage. We asked for a discount, and we were given a great discount along with our rebates so we can get additional discounts 10 out of 10 would totally recommend. Gary is an honest, hard-working manager who will do his best to make things right and give you a great honest price and not try to rip you off like the Dority store.

  Lynn Armendariz
8 months ago
Just wanted to spotlight discount tires for showing some awesome customer service. The only issue I m if anything was wait time. But they were very clear about how long the wait was gonna be. Nick up in the front was really sweet offering, water or coffee. Than Jerry calling up the day after to follow up and for thanking me for my service.. I definitely recommend this place

  SC SANDOVAL
a month ago
I had a very good experience, they explained the issues the car had and repaired it very quickly. They actually drove the car to make sure they knew what the issue was. They gave me a discount for being a loyal customer. Excellent customer service!!

  Juan Carlos Alfaro
a month ago
4 hours to get new wheels, when Sonia Garcia told me 2. Alignment not included with purchase. How you get new tires without it, that s insane. Then I get cheapest tires out there GtR,s. That s not a freaking deal when you charge 140+ for a lousy service. Maybe you get 5 stars on the week not the weekend. How you have 5 stars reviews is beyond my mind. Arrow hwy in Azusa.

  Matthew Aranda
2 months ago
They matched the price that KIA quoted me & got it done fast. Any questions o had they took time never rushed to make a decision about other work that was needed . 2 days later had an issues with a light with work I had just gotten done pulled right up they came out and fixed in 5 mins just needed a reset. Great service great attitude s .

  Louise Niday
a month ago
I had previously posted three out of five stars but I went in and changed it. The first set of tires were almost 2 yrs old. I was not happy. They called me and said they shopped around for tires that I wanted newer date and they got them. They put them on in less than 30 minutes for me I didn't have to wait and they're waiting room was spotless. Shout out goes to Jerry and Sonya

  Sean Regret
3 months ago
I had made an online appointment. Just walked in and reviewed what needed to get done, and work was started. Gerardo provided Excellent customer service. Definitely would go back again. They made a recommendation of service, which I did need. Prices are fair and up front. I felt no pressure to add additional items.

  Jamie Wisdom
3 months ago
We had a tire blow out while on the freeway and needed an emergency replacement on a Sunday. Thank goodness they were able to take us in shortly before they closed. A huge shout out to Nicolas for his exceptional care and compassion for his customers. His customer service is truly top notch. Thank you Discount Tires and team for getting us in and on our way with the hour.

  Richard Medina
6 months ago
Called shop and Nick answered toldd hom my problem and he was able to take care of my car quickly. WhT i yhoughg was going to be a nightmare was only a battery to be replaced thanks nick always so professional At Discount Tire Azusa thats what keeps me going back is professional and honesty great place see you soon. I will always recommend this place to all.

  Dayra Reyes
a month ago
DO NOT GO HERE Worse place to go to. First of all they told my husband that it was going to take 2 hours to do the whole service and it was a lie it took 4 hours, second if you expect to save up some money by going here I can tell you that it won t be the case here, this people will give you a price for the tires and services, and when they are finally done and you are about to pay they will charge you more money for alignment which they know you you will end up paying because you need it. IT IS A SCAM.

  jimmy salazar
4 months ago
Came for a tire alignment and tire rotation for my truck, made an appointment for 8am they told me it ll take 2 hours got it back at 11am BUT they did not do my alignment right truck was going left and also scrapping on tight turns which I have NEVER had issues with , took it back and waited another 2 hrs basically I was there all morning got my truck back at 2pm. Hopefully on my next appointment they can get it right. Customer service there is always top notch they didn t hesitate to take my truck and re alignment.

  RICHARD RUIZ
3 months ago
Update: a day after my purchase i was contacted over the phone regarding my tire purchase. The manager let me know they have my tires in my recommended size. They replaced the tires to the correct size. They look good and were way newer then the original tires I purchased. They definitely made it right. Thanks guys.Old post:I Purchased new tires with alignment and installation. Alignment is ok. Does not feel perfect. Tires are not manufactured recommended for my vehicle since they didn't have my size I said ok. New tires are almost 2 years old 0322 bought in 1223. Service was good and was done quickly. 2.5/5

  RJ Hunter
4 months ago
What a great experience! I woke up noticing I had a big screw in my front tire so I drove over and was helped by Nick. What great customer service. He made everything as convenient as possible, allowed me to leave my car with him while I left for work and came back to find out I actually didn't need a new tire--just a patch-- and he had it done for free! Couldn't be more grateful. I will never go anywhere else

  Mary Jane Cosme (JANE)
2 months ago
I called pucked my tires and set up an appointment to install them. Got into the Discount Tire Store and the whole process was seemless and Sonia was very helpful. I was reminded to bCo.e.back for.my tire rotation every 5k miles or 5-6 months which ever comes first. I would highly recommend them.

  Edward Sanford II
4 weeks ago
No longer a good place . They told me to change my tires and I did. I changed two tires. Actually I am a Lyft driver and while doing Lyft and coming to this place . I never in my life seen the tire light come on so much . This place messes up your car and tells you that you need to fix it . I had some other tires on here and never had this problem. All my tires are LOW. And they told me that I need tires . The older tires were 100 percent better. They will tell you that you need tires and a wheel alignment. You don t need it . Do not let these people touch your car

  Ben C
3 weeks ago
Fast & free flat tire repair! Thanks, I was on the freeway on my way to Ventura & I got a screw in my tire. Took care of it quickly & I was on my way. I didn t even get the tire at Discount Tires & they did it for free.

  hailey suarez
a month ago
I love this place ! I ve been going here for years and they never disappoint. Everyone is so friendly and nice. Jerry is the best ! Always knows how to make you smile.

  Nismo1990s13
a month ago
Made an appointment still took 4 hrs for the wait,so they don t respect the appointment time.got some tires and breaks had to come back to get my break pads checked,they weren t installed right so for the 3 time I had to come back. I been coming to this place for a couple of years and taking my business elsewhere.my opinion I wouldn t get my breaks changed and for the tires I would definitely go early in the morning on a weekday.

  Von Sullivan
10 months ago
Where do I start? With Nick's personable smile and greeting, his willingness to help, where I thought there was no other alternative, his light-hearted personality. He's also full of automotive information and suggested a window guy to me (Anaheim indoor swap meet) and I did reach out to them too. I believe his name is Ricky, he did my tire replacement and I happen to ask for the free alignment and upon doing that Ricky advised me and SHOWED me something that I had an issue with for over a year. Dealership did some recall work on my vehicle (Jan 2022) and it has NOT handled well since, to the point I was ready to trade "my baby" in, until Ricky SHOWED me WHY my car was pulling/ drifting to the right, DEALERSHIP ERROR!!! . I took pics, while all along dealership tried to make me think I was crazy, until Ricky VALIDATED my concerns. You have no idea how TRULY APPRECIATIVE I AM FOR BOTH OF THESE EXPERIENCED & PROFESSIONAL SERVICEMEN. Every minute I spent there was worth it and I'll continue to get my car tires and service here from now on, THANK YOU again guys.

  Elizabeth Ashman
5 months ago
Nick was so great with customer service and getting us exactly what we needed. I m from out of town and I blew a tire and needed a replacement fast! Nick was able to get my tire from their warehouse, on my car, and had me back on the road in less than 2 hours - now that s impressive!! Thank you again Nick and the entire team at Discount Tire!

  Perry Beechy
a week ago
Jerry is the man! he always hooks me up with the best deal on tires. Thank you

  James Conner
11 months ago
Made an appointment, but when I arrived at the store they said it would be a 2 hour wait so I rescheduled for the morning. When I checked in the person I worked with said I could not use the $58 coupon because my be cc takes 10w 40 oil. I informed her she was incorrect that the car does use 5 w 20 which is listed in the coupon. I said I would check she told me she had the key and would take care of it and check.When the car was finished she gave. Me a $15 dollar coupon so my total was $77. Below is a picture of the tag in the engine compartment. Enough with bait and switch!

  Sergio Solis
3 months ago
I had done some price comparisons in my area for tires, and Discount Tire Center had the best price. Also they did have the tires in stock. They were able to mount the tires that afternoon.

  David Larroc
5 months ago
Sat evening before closing myself and another guy had a tire leaking air...the fellas waited for us to get there. They saved the weekend with quality prompt service. They are now my choice for any issues. Thanks bros.

  Gris Jimenez
5 months ago
Discovered a nail in my tire, walked in with no appointment and they took care of my whip in less than an hour. And on a Sunday too! Awesome service by Jerry and the crew. Definitely recommend and will come back for any future services

  martha suarez
a month ago
Moved out of town and drive 35 miles to get service Sonia and team are always so attentive and always give me options really appreciated the honesty and pleasant service

  Steve Pacheco
a month ago
Great speedy service reliable and honest ppl and they show you what s going on with your car .jerry and Steven have great attitudes and make you feel like they care about what your car needs

  Amber Cole
5 months ago
I had such a good experience, i had forgotten what good customer service was like. I showed up with no appointment while on vacation and was taken care of perfectly. I wished i lived closer so i could use them next time i need tires. Thank you!

  Jacqueline Solomon
4 months ago
ID LIKE TO RECOGNIZE AM OUTSTANDING EMPLOYEE AT THIS LOCATION. "NICK" DESERVES A FIVE STAR RATING. HE IS PEOPLE FRIENDLY AND POLITE. HE OFFERS THE SOLUTION BASE ON HIS EXPERIENCE AND KNOWLEDGE OF THE COMPANY'S PRODUCT. I TRUST HIS RECOMMENDATION .

  Aaron Ivey
2 months ago
Excellent, fast, and friendly service with great prices! I was traveling from out of state and Jerry and Martin took amazing care of me with great attention to detail.