Brown's Mobile Auto Glass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Richard Ham (Rahdo)
4 months ago
incredible fast service and excellent quality work. went to see kenny after 2 different local RV repair shops recommended him to replace laminated windows that had blown gasket, and he lived up to his reputation. highly recommended!

  chelsea moon
a year ago
very very kind, kenny answered all my questions and got my window ordered AND installed within two days! didn t overprice the install like other places.. 10/10 recommend :)Service: Auto side window replacementService: Auto side window replacement

  Hi-Ball
3 years ago
Great place to replace your glass I've been using Brown's for decades. They replace custom glass too, like on Cat Equipment, Backhoe's Loaders, Graders, and others stuff. It's alot cheaper than buying from the dealer, beleive me I know. Give Kenny a call he can help ya out with Great Service & Great Pricing.

  Janine Ying
7 years ago
I am writing this review here because the owner of this business has managed to have the first review removed on his Yelp page.Five stars, for immaculately manipulating Yelp and their customers!This is the second time I have posted this review. The first time I gave this business one star. This time I will give them five stars for being extraordinarily sneaky, deceptive, and conniving. I still give them one star for customer service. The first review was removed by Yelp, at the owners request, because I named the actual company (a competitor's business) that completed my repairs. I have removed the name of the company I used and the actual price I paid in order for Yelp to not remove a negative rating at the owners request.I initially contacted this company by using the "request a quote" feature that Yelp supplies at the vendors' request. To be fair, I did not have this company repair my vehicle because the quote that I received was extremely high compared to the other six quotes I received. I consider the "quote" process (business transaction with the company) to be the core of the consumer experience. After all, price determines the market. I politely ended my business with the company after receiving their quote. I did not solicit any information after receiving the quote and I wished the company's spokesperson a great day. The company's spokesperson decided to offer additional, unsolicited and unnecessary commentary to dignify the high prices he quoted to me by indicating all other companies could not do as good of a job as his company and he refused to fix another companies unsatisfactory work. My paraphrasing is possibly how the spokesperson should have responded, since he did feel the need to continue our business relationship.Now, I believe a company should be proud of their work and stand by their product. That is what good business people do. However, a company should not be overly cocky, demeaning to their customers, or attempt to manipulate consumers. This company quoted me a price of $220 to replace my windshield. This is 27% higher than the average of the six quotes I received and 37% higher than the company I selected to replace my windshield (all quotes were received via the Yelp "request a quote" link and all companies received my exact same request). This is the only company that provided less than professional commentary in response and did not provide a lower price when I politely informed their spokesperson that I received a lower price and to have a good day.My reason for sharing my experience with this business is to advise my fellow Yelpers (as so many have done for me) of the business interaction I had with this company. While I did not have this company repair my vehicle, I was his customer during the quotation process and I attempted to end the business relationship amicably. The business owner decided to continue the client/customer relationship in a manner that was unprofessional and in my opinion reflected negatively upon his business practices. I did not choose to continue the relationship. The spokesperson decided to continue the relationship. Because the spokesperson decided to "share his opinion" so freely, I felt it is my responsibility to share the business interaction with other yelpers. After all, it is only fair and exactly what Yelp is for. Also, just a reminder that his business seems to have all 5star reviews because Yelp removes any negative comments from their page.I attempted in the first post to provide a screenshot of the exact conversation I had with this business via Yelp. However, I was apparently defaming their stupendously amazing rating, so again Yelp removed the photo too.

  Ray Ballesteros
4 years ago
Had the front windshield reached on my RV about a month ago, I scheduled my appointment and was told by Kenny that it would be ready in a couple of daysThe next day I received a call and was advised that my RV was ready, was surprised.The work performed was excellent and my RV was left cleanTh

  Genevieve Yeary
7 years ago
Awesome service with a smile! Great service! Great attitude! Great price! Will never use anyone else. Have had 3 windshields replaced and never been disappointed!

  Tina Galves
5 years ago
Kenny the owner is great. He always made time for me at a moment's notice. Fast and efficient.

  Rick Rice
2 years ago
Best prices around, and they are good installers

  E M
2 years ago
Greatest price best same day service

  Doris Johnson
3 years ago
Very pleased with the service received.

  Sandra Volp
4 years ago
Excellent work & service.

  QTZ 0069
a month ago
Mr. Young is not accomplished. He gave me a refund of all my money six months later.El se�or Young no es cumplido. Me dio una devoluci�n de todo mi dinero seis meses despu�s.