Servicenter Radiator & Auto

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brent Huntley
7 months ago
Be Careful! They don't replace the o-rings on drain valves in their normal course of repairing/rebuilding radiators. After getting my radiator completely rebuilt, they left the 31 year old o-ring in place and it leaked immediately after reinstalling in my truck. Very disappointed that I have to drain, service and run to the Auto parts store with plug in hand to try to find the right o-ring. They should at least let the customer know that this wear item is not included in a rebuilt radiator. I would have been fine getting my own o-ring beforehand, had I known. Big waste of time.

  Eric Struble
a year ago
A very pleasant experience. Needed some coolant system repair. Was given a detailed explanation of the issues found without any up sell . Would not hesitate to return for either coolant system repair of any other service my vehicle might need.

  Vincent Mendicino
a year ago
If I could give a lower rating, I would. I brought my car here to simply get the radiator switched out, as well as my coolant hoses. It took 3 days to get it back from them, after them saying "it would likely take two days". Then upon driving it home, my car began overheating. Questionable, because my car wasnt overheating when I brought it in. It had a leak in the radiator mind you, but no overheating issues as I kept the coolant topped off. My best friend and I checked out the issue, of which we found that the radiator fan was not turning on. I called to ask if they had forgotten to reconnect it(as it is required that you unplug it to install a new radiator). They blamed the over heating on my head gasket being blown. They then continued to blame everything on me, questioning if I drove without coolant. After accepting that I could have been partly to blame, the owner began speaking to me in a degrading manner. "Young man, I have been in business for 58 years". As if my business didnt matter and that because he had been in business for that long that it gave him the right to disrespect me, or that he was so perfect that he wasnt human and was incapable of mistakes. My step-dad has been a mechanic his entire life (many generations of mechanics in his family). I was raised as a technician and honestly have been so busy with my children and other work that I trusted someone else to do my car work. I would NEVER recommend this shop to anyone I know. I hope they can figure out that everyone is worthy of respect and that they need to acknowledge their own mistakes instead of pointing blame at their customers. The funny part, is that when I brought the car back to the shop, the radiator fan is magically working again. Curious the overheating issue is gone! I will be fixing my own head gasket and will never go back to this place again. I wouldnt have tried to screw you guys over as I'm not a dirt bag, I just wanted you guys to acknowledge fault, as I did.

  Cole Sanders
3 years ago
I had a set of brake lines made at this shop and was very impressed by their quality of work and customer service. Thank you Servicecenter Radiator & Auto! I will be using your shop again!Update 8 months later: I used their shop again for some custom brake lines. As usual, great craftsmanship and customer service. These guys are great!

  Kevin Kemper
5 years ago
We own a British car repair shop locally, and bring radiators and gas tanks to Servicenter regularly for repair; Mark, Carol and their team always provide us with excellent and timely service and repair work. Having them available to us is the difference between being able to restore original parts on classic cars versus having to source often substandard aftermarket pieces. We can't recommend this shop highly enough.

  Craig Casey
3 years ago
Servicenter can build hoses as well as service radiators. Talked to the owner about some hard tubing fixtures. He was able to build two tubes to my specific needs on the spot. The shop has been around for as long as I can remember. Not the cheapest outfit in town but by far the most knowledgeable and best stocked. I have never come away disappointed.

  eric salci
5 years ago
Was leaving on vacation for 3 weeks in a buddy's motorhome and the day before the AC didn't work.Called and no shop would touch it for under $500 and 2 weeks!! Called and Carol said bring it down now!!! I was there in 30 minutes!The tech started troubleshooting with me and got it fixed in 2 hrs! Only $280.00. great service! Highly recommended shop!

  Terri Vanhorn
5 years ago
If I could give this business 10 STARS, I would. I took in an older car to get the air conditioning fixed. I really was not expecting good news. I was delighted after the diagnosis, they not only got the AC charged and working but also fixed the air blowing into the car. They went out of the way to present cheaper options for the repairs, if needed. The final cost was a about 25% of what I thought I would have to pay. This company has a customer for life.

  Steven Brown (Ampped)
3 years ago
My truck AC compressor grenaded and Carol was kind enough to get me in right away. Had to tow the truck there and they said I didn't need to be with it. Got me all fixed up in a day and at a good price! Great service!

  Gene Greever
3 months ago
Kind and very consderate . Took care of my brake line hose .

  Auburn Jeff
9 years ago
Good prices. Always have (or get quickly) whatever oddball thing I ask for. Had some brake lines custom made for my Jeep there also. Very good quality and much cheaper than anticipated.

  Michael Astwood
7 years ago
Had an amazing experience! I needed an EGR tube flared so it would fit right. The shop was closed hours wise but the nice gentalman was still there! Not only did he fix my problem when no one els would but was also extremely generous! Great place! Hard to find good people like this now days!

  Brian M (Rusty)
3 years ago
Everyone there is very nice! Mark the owner is awesome, he still loves what he does, and is always making sure you're taken care of. I recommend this place to anybody looking for any type of mechanic work!!

  shawn [email protected]
7 years ago
Very fast I friendly service from both Carol and Mark I brought my radiator to them still in truck. They did what they could do but needed it out of the vehicle I got it out and back down there from grass valley the next morning and they jumped right on it. I recommend them highly

  Michael Petrie
6 years ago
Servicecenter Radiator installed a heater core that made a loud hissing noise whenever you reached high RPMs. Being a business owner I know things dont always go perfect. The important thing is that you fix the problem and make your customer happy. Their technician Chris did exactly that troubleshooting until he found the problem. I am completely satisfied with their service and highly recommend this business.

  Scott Jordan
6 years ago
Always great service. Repairs are done in a timely manner. I have found Mark to be very honest and straight, if it's junk he will tell you so you don't waste your money. Have used this shop more than 7 times and will continue.

  Mike L
6 years ago
I stumbled on this place and found Mark to be fantastic. You just can't find people like him that know radiators and AC systems anymore. Mark helped me with a custom drier line for my GTO and I will see him again when I need to close up the system and get it recharged. Thanks Mark!

  Victor Downin
8 years ago
The owner is a total jerk. I've never been treated so rudely. I'll buy a new radiator on line the next time I need one. I feel sorry for the employee that was helping me at the counter.The owner physically pushed him into the shop area. The poor guy had to be humiliated. Hope the owner sees this and confronts me off his property.

  LaynenStar Will-Sch
7 years ago
Ok so we advised to take our radiator to Servicenter Radiator in Auburn. No problems till we got it back with a new core.Got it home and someone forgot to remove the float (not sure what it was called), so called and spoke to Mark the owner, he said oooops sorry. Stated that what we had to do is to heat the float up and it would pop right out. Ok np. We did and everything was fine until we tried to put it back on the Kabota Tractor. The fan flange wouldn't screw on to the radiator. So once again I called, and got a real BITCHY female. She transferred me to the owner and I again explained the problem. He said to being in the radiator and flange and he would fix it. Oh btw we had already paid more than $400.00 for the new core.So once again back to auburn we go. Hopefully THIS TIME it's fixed correctly and we won't have to deal with them anymore.

  Nicholas Forrette
5 years ago
Excellent service. Carol saved my ancient air conditioning system, when other shops I called refused to even look at it. Highly recommend.

  AJ Pachaud
8 years ago
worst customer service! im 23 but they treated me like i was 13! both lady at front and old man said they were too busy to help a nice guy like me with a very simple problem! didnt have 5 minutes! i deal with customers too and i would never talk to or treat anyone the way they treated me!

  Yvonne Moore
5 years ago
Very nice people here. Fast service. They even give you the old parts, if you want them. They will also go over the repairs with you.

  Joe K
2 years ago
They were able to diagnose and repair my AC after other ships failed. I highly recommend them.

  Mark Reed
2 years ago
Mark and the gang at service center radiator are top notch. Very satisfied vied with this establishment.

  thomas arbogast
a year ago
Best family run radiator repair shop in Northern California.

  Emme Robb-
4 years ago
Servicecenter Radiator & Auto is a great shop, they're knowledgeable and very trustworthy and do a great job!

  Richard Mcwayne
6 years ago
Theawwwq Best! As an Owner/operator of Paintiin Place,and Bud's Body Shop,ret. or as a retired senior,I've always

  Tully Williams
4 years ago
These people help us out. We where stuck on the freeway and we called in the afternoon and they got us in and replaced our radiator. Huge thank you to there team

  Stefan Koleff
a year ago
I call him the magic man. ALWAYS perfect. For years now

  Zach Redfield
4 years ago
Great customer service, also quicker than I expected.