Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Makenzie Ann
2 months ago
If I could give zero star I would do NOT take your car here! They will give you wrong information, took my 02 Lexus is300 for a gas leak and they gave me a paper stating a bolt has shoved its way into your gas tank and quoted me 450$ for labor and not including the gas tank that supposedly had to repair but took my car to another mechanic for second opinion and absolutely false information! There was NO bolt in my gas tank and the bolt was on the body of the frame no where near my tank! It was just a loose fitting from the fuel neck! Charged me 130 for a mechanic to look at my car Absolutely felt taken advantage of and never in my life had a mechanic shop rip me off like this . I called the shop to let them know their diagnoses were wrong after taking my car to another shop and expressing I am dissatisfied with my service, the manager decided to hang up on me and give me attitude. Then to top it off Kieth called me with attitude after the manager hung up on me and told me I was wrong and to bring the car back and they smoked the car and there was a different problem all of the sudden not stated on the papers they gave me but why would I ever do business with a shop like this ever again?! Not even a apologies for the false statement! I will spread the word to others, family, and friends not to bring your car here because they will give u false information then have attitude with you after expressing concerns I asked for Kieth and manager said he wasn t around but yet after I complained about my services and manager hung up on me Kieth was quick to call me and give my attitude and say I was wrong. What a horrible first and last experience with this place. BEWARE!!!!! Picture below of the bolt lodged into my gas tank even though it s not the gas tank and their statement of the problem . I have never experienced such disrespect and problems with a mechanic shop like this before! Didn t even update me or call me when my car was ready and I had to call and ask. Customers BEWARE! They can say all their excuses but pictures don t lie! 100% not worth 130$ for diagnoses. To think I was gunna spend over 1k at this place to fix a problem that wasn t even there and being referred by family shame on you certified auto! Say all that you want, pictures I have here say a lot!
Hope Loewen
2 weeks ago
I love this place we take all our vehicles here to get serviced. The office manager is super knowledgeable.
The Olive Connoisseur
a month ago
Certified Auto has a separate Oil change system so No dropping off and picking up at the end of the day !!! And bring your own oil and filter cost is $32 to change !! I did not wait long. The owner Keith also offers Seniors 10 pct discount off labor and parts . Kimberly is fantastic handling customer service . 5 stars
Cheetah M
4 months ago
Very nice personnel working there. They are quick and fairly priced. They don't try to upsell you on services you don't need.
Katherine McDermott
a year ago
They do fast and complete oil change. They check all the fluids. The staff is great! Keith the owner is very personable.
Rachel Bruce
2 months ago
They always do a great job with my car.
Scott Morgan
11 months ago
Very nice people. 10% discount for seniors, kept me informed as to what I needed as they found the problems.I give two thumbs up and I will always use them for repairs and maintenance..Services: Auto engine diagnostic, Engine repair
MP Moretti
2 years ago
I have been a customer of Certified for 7 years and have always been so pleased with their service! The repairs are clearly explained ahead of time as well as an estimate of the cost. They guarantee their work and have even called or had me come back in a week just to make sure all is well. They have also been very cost conscious on parts and needed repairs. I highly recommend for all your automotive repairs!Services: Electrical repair, Tires, General repairs & maintenance, Auto engine diagnostic, Engine repair, Wheel alignment, Brakes, Air conditioning, Battery, Oil change
Debbie Medina
a year ago
First day customer, and honestly I m very impressed! Hector was very friendly, and easy to talk to, he walked me through the issues with my car, and I trusted his word 100%. Will definitely be going back to this place whenever I need something. Thank you!
Bill Lawrence
11 months ago
Came here and got my BMW X3 worked on before a long road trip to NC. Very respectful, and pretty quick. Very knowledgeable as well.
James breeze
a year ago
Took my Lexus here for a transmission flush. Took the whole day and when I got it back, the next day it was leaking. Brought it back to have it reinspected and again took the whole day. They drove it 9 miles and used up 1/4 tank of gas. let it idle 30 minute plus. Said no leaks, it was residual. Will take it to Lexus next time.Service: General repairs & maintenanceService: General repairs & maintenance
Mark Dickens
2 years ago
The service was great. Unfortunately my starter went out while doing a smog check. It was fixed but the markup on the price of the starter was a bit to much. I had to buy a new gas cap to pass smog and the price was double of what it cost at auto store. I would recommend this shop but I would bring my own parts.
Ken Kobashigawa
3 weeks ago
Always very professional and fast.
Johnny Hoover
2 years ago
Always super friendly, fast and informative. Been taking all my vehicles there for years. Oil changes to auto repairs, they've never let me down and usually stay within the quoted price but will let you know if there is an additional charge before doing the work.
Marcus Phillips
2 years ago
Came in for an inspection around 8am, I was informed it would take a hour. Around noon I called having heard nothing since dropping the car off, I was then told I would be called back shortly. Around 30 mins later I received call with a quote for the repairs which was more than twice the price I ended up getting it done at another shop. I had a verbal appointment so it really didn't upset me at the amount of time it took to get the inspection, but what gets them a 3 star is the combination of that and being a "bit" overpriced.
Stormsmyst
8 months ago
Always A+++++ service. Very reasonably priced and very trustworthy which is a rare nowadays. This is the only place to go in Atwater in my opinion.
Luz G. Magdaleno
4 years ago
Fast, friendly and fair prices....what else do you want from a mechanic? They fixed my sons trouble vehicle the same day and also fixed my suv hatch within two days. We would have paid double if we had gone to the dealership. Thanks!!!
Jane Fournier
5 years ago
I have experienced the help of Certified Automotive for almost a year.They were highly recommended to me by my husbands motorcycle buddies and they were right. I never hesitate to go see them with my car and they immediately provide quick, friendly, reliable service. Thanks guys.
M L
5 years ago
Great customer service. Clean and organized when most smog places look like a hurricane came through. Happy and positive attitude. Fast and polite. These guys know their stuff. What all businesses should aspire to be.
Ray
11 months ago
Nice place, very friendly staff and excellent service. No smoging on the weekends tho but otherwise seems like a good place
Lola Ellen LaForge
3 years ago
These guys have really taken care of my old Toyota. Today, I purchased a new-to-me car and took it right over to them to give it a once over. As a used car owner I am grateful for good mechanics whom I can trust!
Ed Rodrigues
2 years ago
Smogged my car. 15 minutes total. While I was there, a couple was requesting service to correct problems to their car caused by another shop. My experience was a good one.
Joy Montgomery
5 years ago
They are fast and reliable. I highly recommend. I have had my oil changed and AC serviced. So much cheaper than the dealership. Great customer service!
J.P.
4 years ago
Certified Automotive is the best place in town to have your car serviced. They are very friendly and professional. They are also honest, thorough and fast. I won t take my car anywhere else. Thank you to everyone at Certified Automotive for all of your hard work!
tina sumler
a year ago
Got over 600$ of work done on my BMW suspension front end. Brand new tires and the worst alignment I have ever gotten.
courtney cerra
6 months ago
the people in the office are amazing always super friendly
Uber Stuber
a year ago
Very accommodating, great prices, great service. They take both drive-ins and appointments for car service
Christopher Carias-Estevez
4 years ago
Amazing customer service. Talk to Carl or Bill. They will make sure your vehicle works how it should. Recommend this place. They has have a lube station for those oil changes.
Joshua Park
4 months ago
Reasonable price and quality excellent.
Bill King
a year ago
THE BUSINESS IS GOOD very busy. 5he prices are good the the work is good. My mom has been going 5here for years and has been sasified,