Caliber Collision

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  mom ramirez
a month ago
First of all, I would like to say, I love my car. I was very worried on my way to getting an estimate on the giant dent on the side of my car. I didn t know what to expect. Once I walked through those doors and met with Armando. He was so knowledgeable and kind. I felt a relief. He advised me of everything they were going to do to my car. Once again, I got a little worried. He promised me you wouldn t even be able to tell there was a giant dent. He let me know his team would do a great job, and they are good at what they do. I was notified of every single step they took. He estimated about three weeks. I got it back in 14 days. Sure enough, my car is beautiful again and I can t even tell there was a giant dent. Here are some before and after pictures Thank you so much caliber collision team, in Armona, California. I will definitely be recommending you to friends and family.

  Shashona Irven
3 days ago
We had an amazing experience with the Caliber Collision in Armona, ca. Armando one of the employees looked at the car with me a explained everything to me and answered all questions. He was very friendly, professional and attentive. He kept us updated on any changes and we received updates on the whole process of them completing the car. When we picked up the car Armando explained and showed us what was done. They did an excellent job on fixing my car and u can't tell it was in an accident at all. I give them the highest score ratings. I met the employee Nate who the one who did the physical labor on the car. He is super skilled in what he does. I appreciate Calibor Collision and all the staff. They are a amazing business and people who care about their customers, they get the job done with excellence. Thank you! Thank you! I would definitely recommend you to family, friends, strangers and everyone. God bless you!!

  Courtney Van Zuyen
7 months ago
Update: (8/21/23) - My vehicle was returned via tow from Fresno Caliber to Armona Caliber office and I wish they had called that my vehicle arrived at their location to ensure piece of mind is my main gripe. Armona Caliber Collision has been quick to address any issues that have arisen, such as hanging wires and my back hatch not opening properly since receiving my vehicle back. I do appreciate everything Armona has done. Armona Caliber Collision has definitely gone above and beyond, even returning my rental for me. Thank you, Armona Caliber Collision!**************************************My vehicle was hit by a stray bullet, and I turned to my insurance, State Farm, to get the damages fixed.Granted, I released my vehicle over to the Armona Caliber Collision office to get started on some insurance work. The Armona office was great at explaining the process but recommended that my vehicle be transferred to the Fresno location as it is state-of-the-art.Within 2 hours, my car was in Fresno at their shop, and I was updated that it was received at Fresno Caliber Collision.Three Weeks pass, and I call my insurance to see if they received the Caliber Collisions quote at all. State Farm has received nothing. So, I call Caliber Collision in Armona as well as Fresno to ask why their quote isn't being sent to my insurance. No explanation is offered even though both advisors insisted they sent a quote to State Farm.I basically had to send a copy myself of the initial paper quote I received from Caliber Collision Armona to my insurance to get the ball rolling as both Fresno and Armona shops hadn't or wouldn't forward anything regarding their quote to my insurance.I personally won't be going through Caliber Collision for insurance work ever again, but that just may be me.

  Jose Alvarez
2 months ago
Armando had great communication when my car was delayed due to parts being unavailable. Overall him and his shop did a great job with my repairs and made me and my wife willing to take our cars the extra miles for his shop to do future repairs.

  Rikki Krick
a month ago
They are amazing. They communicate very well and are helpful. If you aren't satisfied with the work they will set a date for it to be fixed. I love this place. Highly recommend.

  Esther Gutierrez
2 months ago
Armando is hands down one of the best workers, I had to bring my car back a year ago for the bumper. I called last week he got me in this week insurance still paid for it all. Due to work and where I live it was hard to bring in. Caliber collision even brought my car back to me in Corcoran. Helped out a lot. Thanks guys I give you a 10 on everything

  Veronica B
a month ago
Caliber collision is on point! I am super grateful to them for fixing my car. They made it like it never happened. Thank you guys so much for your dedication and care!

  Jaclyn Ellis
a month ago
Armando was professional, kind and very communicative. The quality of work was excellent and the turnaround time was great.Would absolutely recommend!

  Rosalinda Saldana
5 months ago
Did an amazing job with my truck I was amazed! The person who helped me out was so genuinely helpful always made sure all my questions were thoroughly answered! Definitely would recommend anyone else to come here because of the great quality of customer service!

  Daniel Flores
4 months ago
My wife was involved in a vehicle accident. Our insurance asked us where we wanted to take our vehicle. I automatically said Caliber Collision. I had taken my vehicle in for collision repair before at a different location in Hanford. So, we took our vehicle to the Hanford Armona location. Upon our arrival we met Armando. Armando was super amazing and very professional throughout the process. He talked us through the process. We left our vehicle and about every other day we were receiving texts with updates. When we picked up our vehicle was ready for pick up Armando was waiting for us. I must say we were very impressed with the final product. Our vehicle was cleaned and detailed. Which we really appreciated. The work that was done was better than we expected. Armando went over what exactly they had to replace and went over the warranty on the work they did. Armando is the epitome of what great customer service is and is a valuable asset to Caliber Collision.I can honestly say that if you are involved in a vehicle accident, Caliber collision is the repair shop you need to consider, because they will put your mind at ease and provide you one less thing to worry about.Again, thank you Armando and to the technicians who were involved in the repair process in "restoring the rhythm of our life"Your work and dedication are greatly appreciated.Kind RegardsDaniel Flores

  Isaiah Shoats
a year ago
Bryan was very helpful and on top of the whole process during this repair. I came in for a simple bumper job and Bryan and the Caliber Collision team jumped on it and had my car back on the streets in less than a week saving me a ton of money and hastle!

  damien nicholson
a month ago
If you want the Job to be TOP Tier and Extremely professional, then is no other shop to go to beside Caliber Collison in Hanford, Ca. Pure Excellence in all categories.

  MG Whit
2 months ago
Many thanks to Armando and Mario for repairing several scratches on my vehicle and making it look like new again. Excellent service!

  Angela Corona
4 months ago
Although I didn't get a chance to have staff work on my car Caliber technicians came out to this site. But the staff at this site was really cool and down to earth they treated me like a VIP consumer

  Adam Mackey
7 months ago
Great Experience with our Nationwide Auto Claim. Estimate was scheduled quickly, parts received on time, and the repairs were completed earlier than originally quoted. A great experience all around. Thanks for the great work!Service: Body & TrimService: Body & Trim

  HemiLifeStyle 19
5 months ago
They are Very professional and do a very good job, had my car out before the estimated due date! highly recommend if you are going through your insurance!Service: PaintingService: Painting

  Michelle
2 months ago
Great people. Kept me up to date on my vehicle and what was going on. My second time using them and wouldn t use anyone else!

  Ramiro Burgos
2 months ago
awful experience, avoid Glendale ave location at all costs, our truck was not returned the way it looked before the accident. Instead of Ryan Boggs working with us on fixing their botched body work, Ryan Boggs called our insurance company and accused my son of getting in an accident after we got the truck back. Instead of him doing the right thing,backing his work and treating us with respect he lied to our insurance company told our insurance company USAA that we admitted to him our son had been in another accident. We heard this from our usaa rep.That's lower than low. Shady.Shady.Shady.Avoid Glendale location!!!!Update 9/15- sent truck to other shop found tons of botched work that the statement from calliber states was replaced- .Tried replying 3 times to the email provided by caliber Collision (owner) and keep receiving failure messages: Email undeliverable to the address provided.Update----1/30/24 5 stars for Hanford Armona Location.Marcos from Hanford Armona Caliber.Made things right. Fixed all the issues from prior caliber (Glendal location).Truck looks great! Thank you Marcos!

  Ricardo Verdugo
2 months ago
Second time I have taken a car here and they do an excellent work and staff are real helpful. Will go again if I ever have to get my car repaired.

  Lauren Pares
6 months ago
Extremely satisfied with the service, communication, and completion of the work! So thankful and highly recommended! Great customer service and went the extra mile in all areas. Thank you Debbie and all of Caliber Collision!Services: Painting, Electrical, Body & Trim, WeldingServices: Painting, Electrical, Body & Trim, Welding

  NVM 9999
8 months ago
Thank you for your service. I am really satisfied. They are great people they communicate with you all times to do updates regarding your auto. Happy to have my beast back.I will recommend it to everyone.Great job.

  JimmyD
11 months ago
First, I would like to say thank you to Bryan for the outstanding customer service provided. He not only provided constant communication but was very personable and professional.I have not had good experiences at collision repair facilities, so I went in being extremely cautious. From the moment I stepped into the office (which I might add was well taken care of), they were all about the customer. Making sure everything took place in a timely manner, or as quickly as it could be completed.Bryan was a straight shooter from the beginning of the initial assessment, and when there were items that needed to be added. He made sure to communicate timelines for additional parts that needed to be shipped for the repair, and how it would affect the timeline. Nothing was a surprise.The quality of work was exceptional, if I had not known there was an accident, you would not be able to tell. I also want to add on, when I picked up my truck I was only looking at the outside and where the damage was repaired. But when I got into the vehicle, I realized that it was wiped down, vacuumed out, and just overall immaculate. I stepped back out and noticed my truck was washed as well. So thank you very much for that!I can't recommend Caliber Collision enough. Bryan was great and deserves many accolades for his hard work and customer service.Service: Body & Trim

  Marcus Jenkins
5 months ago
Great service. Great communication. The shop is was very informative and kept me update with my status of my car.

  Danny Serrano
8 months ago
Caliber collision was very professional in dealing with my car repair. The staff was in constant communication during the repair process and all repairs were completed on time with no issues. I would highly recommend them for anyone looking for a quality auto repair shop.

  Cen California
7 months ago
(Legitimate review) I m a smog tech and a service advisor, and never tell shops, that way I can see how a normal customer would be treated..They fixed my vehicle when a kid threw a brick through my back window, he got some vehicles in my neighborhood.Not only was Armando on top of the whole process, would call me just to give me updates. I even had to come back later for something that was minor, and my fault, they took me literally right away and made my vehicle look even better than before, without me asking to .like I said, this is a real review and I was/am a real customer at caliber in Armona

  Josephine Duenas
2 months ago
Very professional. They explained everything they were going to do to my vehicle and kept me updated throughout the process.

  Clara Jones
5 months ago
They took excellent care of car. The repairs were done ahead of schedule. Repairs look great.

  Shiniqua Lundyevans
7 months ago
Ryan, Joe are the worst at Caliber Collision. Caliber insurance was referred through USAA and I was very confident of their work because USAA had them listed at the top, well it has been a very bad experience with Caliber Collision for me, I dropped my car off on July 3rd and since then it has been all bad, I left my lock key for my tires because they said that they were going to take the wheels off the left side so I was proactive and made sure they wouldn't have to look for it. Since then it has been nothing but problems with Caliber Collision, they first told me that my car was ready on August 16th which was almost a month and a half of having my car when I get there I noticed that my emblem logo was missing off of the license plate in the front and the side where the insurance was damaged still had the door that wasn't aligned right and the side panel was broken still which should of been fixed, Marco said that he was talking 880.00 off the order and I only have to pay three hundred , my car was dirty and they didn't even wash my car, Marco said that it is left outside not covered and it's and industrial area so that is why it wasn't washed. They kept my car and called me on the 30th and said that it was ready I go to pick up my car and I noticed a scratch on my car on the side that wasn't there before that made me look at everything thoroughly and I noticed where my license plate was there was a black spot that had not been there and I noticed on the top of my roof it had a white stain that was on there, Marco said that it is Sap for being left uncovered at the shop, my car wasn't washed again it was dusty on my roof and the front of my car too. Marco told me it's like they painted my car if they did why is my car looking like that, I also noticed that my lock for my BMW wheels was not in the cup holder tray anymore which they used to unlock my tires with. At this point I went through USAA to resolve the issue because they kept messing up on my vehicle and now they are saying that my lock key the can t find, I also notice that the belongings that was in my driver door wasn't there, what did Caliber Collision do with the stuff that was in my driver side door. I reached out to Caliber to get help and Joe and Ryan is a joke it's evident that Caliber Collision isn't professional with my vehicle with me and he was trying to make it seem that Caliber Collision is not at fault. You look for help and I have solid proof to what I'm saying, Ryan and Joe was very rude. I'm very upset with this and would like this to be resolved.

  Dawn Raber
10 months ago
I recently had my vehicle repaired in this shop. They have a very friendly staff! They made the entire process a breeze, kept me informed through texts of my vehicle s progress, and I was back in my car almost a week early. Highly recommend!Service: Body & TrimService: Body & Trim

  Kathie Garcia
7 months ago
I was very happy to get my car back when I was quoted. The customer service was great. Very happy employees that never made me feel like a bother. My car came back like new