Simply Performance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sarah Storz
4 months ago
Simply Performance great. I had to have my car towed there from my home which took a couple days, but they were able to take a look right away and get me back on the road. Reasonable pricing, good communication and I had no issues with their customer service. I was a little nervous after reading a couple reviews but a friend referred them and I'm glad I took her advice. I'll be taking my car there again if I need another repair.

  anthony lucero
8 months ago
This crew is the best! I had a thermostat bolt head shear off in my 1992 Toyota Pickup 22RE when attempting to change the sensor.I called Simply Performance on a Friday evening, letting them know it was my daily driver and needed to be at work monday.The nice woman whom answered told me to bring it on in and they would get it done!She took my urgency serious and the crew began working immediately. The car was ready by the morning.I was expecting to pay a lot but the bill and was surprised was more then fare. I was left feeling well taken care of and happy.I would highly recommend!!! And definitely take my car there again!!!!!

  jesica dowdy
2 months ago
I had the best experience here! Was quoted around 500 dollars for a service from another mechanic shop, and that same service was done for less than half that here! Same day service and extremely friendly staff!! 10 out of 10 will go here again.

  Synthia
3 months ago
When I take the apointement by phone the guys was rude but that was the closer garage for making my alignement.When we was waiting there I was on an important call. The reception girl tell us we can go sit inside the waiting room but I coun t lisening or answer because I was concentrated on my phone call. After she clap 3 times really rude the door and the reception window!

  nicholas dominic talvola
a year ago
I've been taking my truck here for some years now and I've always been super happy with the work done, very trust worthy and you always feel good with the service. I love that they don't fix things that are not broken. I rate them A+

  nor cal yota707.
3 weeks ago
Awesome crew. Fast turnaround.knowlegable crew.....good place to go. Highly recommend it.

  Elena McCauley
11 months ago
I needed help removing a tight bolt from my car- had been struggling with it for a couple days, they squeezed me in on the spot 20 minutes to closing and did it quickly at no charge. Appreciated it so much, will definitely be coming back!Service: General repairs & maintenanceService: General repairs & maintenance

  Susan Tool
a year ago
I would give this place 0 stars if I could. This place is a ripoff. I brought my car in for noise in back end when going over bumps, they replaced the rack and pinion steering, cv axle rt and lf, ball joints, wheel bearing, brake rotors. I brought it back 3 times to fix the steering after they ruined it, which now makes a loud noise when turning the front wheel. They never fixed it, they broke it. (don't think I ever even needed it done). The loud noise I was told was from the hydraulics and that's the way it's gonna be from now on. They also worked on my brakes and when braking it sounds like a birds back there. I was asked if I drove on dirt roads and that it was dust on the brakes. Charged me $3441.00 and my car still does not work properly. I have to now take to another shop to repair the work they did. Oh, did I also mention they do repair work and not call you with a cost or approval before the work has been preformed? I would never ever recommend this place to anyone. Stay clear!!Services: Steering & suspension repair, Vehicle Inspection, Brakes, Oil change

  redwood dweller
5 years ago
They looked under my truck and referred me to a muffler shop. They did not charge me for the diagnoses and let me leave my truck overnight until I could pick it up. Very nice people, I will bring my business back to them. They were recommended to me by two different friends as being fair and honest. I found them to be beyond fair and honest. They were neighborly!

  Kalyn Ruland
2 years ago
Simply performance did great work on my car and got it back to me in a timely manor. They were very communicative and answered all my questions. They even helped me find a shop out of the area when one of my parts I got broke (not their fault) while I was on a road trip. I couldn't be happier with their service. I felt very well taken care of and will be going back for all my auto repair needs.Service: General repairs & maintenance

  Tora NoShi
2 years ago
Had an issue with my headlights. While I had to wait about an hour after my scheduled appointment, I was still more than pleased with the service provided. They didn't mark up the time or try to jerk me around with services I didn't need/want. Would definitely recommend. Also, Arcata desperately needs more mechanics. The wait was due to the massive staffing shortage all the local shops are feeling.

  Adam Griesbach
4 months ago
Simply performance is awesome they are the best in humboldt county by far thank you guys.!!!!

  allthingsdreamy **
5 years ago
I brought in my Sable for repairs and needed a Front-End alignment and inner and outer tie rod replacements. The staff was extremely polite and professional. Due to some extreme changes in my circumstances, I had to change my appointment three times. *sorry y'all . Staff was very accommodating to these updates. They were right on time with my repairs! They were very transparent on what needed to be done and how long they needed to complete the work. My mechanic was outstanding. You can tell he takes pride in his career. I have referred him to my friends in the area. Overall, this company has been exceptional to work with. Very fair prices, honest, hard-working, genuine folk. I've heard horror stories about shops in the Eureka and Macktown areas but THIS ONE IS THE EXCEPTION. Will return here. Thanks for your help fixing my car guys. #humboldthelper

  Jeremy Yakfisher1 McLenithan
8 months ago
Danny at Simply Performance was great. He got us in and fixed our CV joint the same day on our Subaru.

  James Randall
a year ago
My wife got on a 2000 Expedition worked on through them and they were so kind and polite and helpful along with caring and the work is very satisfying our family couldn't be more happierService: Auto maintenanceService: Auto maintenance

  Pauline Kinsang
2 years ago
My Tahoe wouldn't start called them and they got me in quick it was the fuel pump. They fixed it and got us back on the road very nice folks. Thank you will be come back if I have any other car issues.Service: General repairs & maintenanceService: General repairs & maintenance

  Annette Hendricks
11 months ago
They re doing their part to keep my 1999 Subaru on the road and safe. Can t thank them enough, great mechanics, and honest management.

  Darrell Holbrooks
7 years ago
I really wish this could be a positive review. I have had work done here in the past with absolutely no problems, and was happy with the work done as well as price. Last Saturday my car was scheduled for repair work, we were told to have it dropped off "anytime before Saturday in the main parking lot and have the car done the same day. We received no phone call on Saturday. I drove past the shop on Sunday to find my car completely unlocked with the valet key sticking out of the trunk. I called the shop and left a message to say that I was upset with the lack of professionalism and thought to leave my car sitting in the main lot with no protection. The shop wasn't going to open until Tuesday. Tuesday morning my call was returned by Danny. He told me that the car was scheduled for an appointment, but there was no contact information for the person dropping off the car. What kind of a business schedules an appointment without taking any contact information? After completely denying any responsibility for the situation I was told to remove the vehicle from the parking lot. Directly after I called a tow company my friend who dropped off the car received a phone call from Danny as well, who told him I had the vehicle towed... how did he get my friends contact information if it wasn't given for the initial appointment? Makes absolutely no sense. I really wish Simply performance could have just made this right, and still fixed the car. I don't appreciate the aggressive return phone call due to a shop owner being embarrassed about his thoughtlessness. On top of everything else the keys that were in the ignition are now missing. I will definitely suggest steering clear of this business.

  Mike Sarraj
2 months ago
Knowledgeable staff helped me save money thx Simply Performance

  Jessica Jordan
7 years ago
AWESOME! Best hourly rate AND amazing/friendly customer service. They came recommended to me and now I can see why. They were organized and got the job done quickly. They are one of the only local auto shops open on SAT. They charged exactly what they quoted over the phone. I WILL recommend this place to my friends and I will go here again in the future. I've lived in the area for 5 years and wish I discovered this place sooner. They were so nice and even gave me a free brand new company sweathshirt-hoody because they had a few extras! Take you vehicle here!

  Jacky Schuler
4 years ago
I had my exhaust system installed and instead of using the muffler hangers that came with the car, they threw them away and welded it on. Some people might be OK with that but now that their shoddy work has failed and my tailpipe has fallen off, I have to buy new mounting kits, a new muffler, and pay somebody to do the work because it's not particularly safe to be under my car with jack stands and a Sawzall.Not to mention that another shop that wasn't even working on my exhaust had to fix part of their repair.What would cost me $20 (if it had even happened in the first place, which is doubtful) is now a $100+ job. Welding the exhaust on isn't necessarily wrong thing to do but doing it without asking the customer is completely unacceptable. I suppose there's no reason to ask if they assume you know nothing about cars.

  Cheryl Pole
5 years ago
I purchased a Chrysler 300 in 2006. It had a clunking sound in the front end. I have taken the car back to the dealer and many repair shops to see if they could fix it, they could not find the problem. I have lived with the noise all these years. I took it to Simply Porfornmace to have a wheel alignment, it needed some other work done also. I asked them to try to fix the noise in the front end. And for the first time since I bought my car there is no noise. I am so happy with their service, excellent job.

  David Vickers
8 years ago
Was quoted almost $400 from Firestone for tie rod assembly and wouldn't do my alignment on new tires until I fixed that.Simply Performance found a loose tie rod bolt.they tightened it and inspected it.I got it back no charge.can't get much more honest than that.I'm now calling to see if they do brakes.

  Boaz Cesaretti
7 years ago
RUDE, unprofessional, unorganized, slow, aggressive liars... These people just plain sucks. I had a friends Honda Civic towed over to them Friday evening, prior to an appointment I'd made Wednesday for work to be done Saturday AM. I left the keys in the ignition like I had been told to do.THEY NEVER NEVER TOUCHED IT!They not only refused to work on it, but they didn't contact me at all until Tuesday after I had left multiple messages on their machine. As if that wasn't all bad enough, after refusing to do the work needed during the appointment and blaming us, they AGGRESSIVELY insisted that we get it off their property and out of their front lot IMMEDIATELY.When I drove past on Sunday to see what was up and if anything had happened Saturday during the appointment. They had left it completely unlocked in the front parking lot, not even in their private lot behind the locked gate. It obviously hadn't been worked on and worse the doors were all still unlocked and the ring of keys I had left in the ignition were gone! The valet key was in the trunk still where it had been left, But the important key ring GONE. To make matters worse, once we finally got in contact with them Tuesday morning they were RUDE and totally lacking any responsibility. They told us that they didn't have my contact info or a key. HOW DID THEY MAKE ME AN APPOINTMENT WITHOUT TAKING MY INFO?!?! No, they did take it, this could only have been a lie to try to shift fault to me, their customer. I remember clearly because I almost got off the phone before telling him all my info but then he had me stay on the line to MAKE THE APPOINTMENT! He then took ALL my info and said we were all set for the appointment Saturday. To make matters worse, they claim to have never seen any of the keys that were left in it(meaning someone else, either the tow truck driver or a pedestrian took them while the car was unsecured in their parking lot). This was a major inconvenience seeing as how we had no appointment anywhere else and had to just get it towed home. So now thanks to these jerk-arounds we are down two tows (of AAA's 4 free) and WE STILL HAVEN'T GOTTEN OUR KEYS BACK. It seems to me that they just took one look at the car's appearance Saturday morning and decided they didn't want to work on it at all.RUDE, DISMISSIVE, IRRESPONSIBLE, UNCOMMUNICATIVE, TERRIBLE BUSINESS PRACTICES. They don't even deserve the single star on this review ZERO STARS!STAY AWAY!!!

  Sarah Scudder
11 months ago
These folks are so kind, always helpful. Ran a check engine light code for me and we re super cool about saying it s not an important one to be concerned about.

  Wade S.
10 years ago
DO NOT GO HERE. THEY WILL FAIL TO SPOT OBVIOUS AND VERY DANGEROUS PROBLEMS.I am no mechanic, so I went here for a full inspection and they ended up charging me over $1000 in repairs and sent me on my way with A FUEL LEAK in my engine. My car could have literally EXPLODED IN FLAMES. I am thoroughly disappointed with their professionalism and skills. THE PRICE POINT IS NOT WORTH THE TERRIBLE SERVICE.

  Nancy McQuinn
7 years ago
Danny and his team are amazing. I have been going there for years, ever since they opened. I have always been completely satisfied. Danny is honest, knowledgeable, and fair. I have referred friends and relatives there, and they have all come away with favorable impressions, too.

  Delwin Edge
5 years ago
Had a wheel alignment done on friday, truck pulls to the right when releasing the steering wheel. Had frontend work done last year on a different truck and the brake line had a twist in it, causing the brake to drag.les schwab is realigning my truck and the brake issue i fixed myself . Simple repairs but very inconvenient and costly.

  JAHA
5 years ago
Had an alternator start to die on us while coming to town from inland HumCo. Limped my rig to these guys and went in blind, had no idea who they were or what to expect. Saw bad reviews and cringed but went for it. They replaced my alternator in a day (a day earler than expected!), did the job proper and did not gouge. Many thanks for keeping us safe and on the road. I'd definitely take my rig there again for these kind of fixes. Thanks Simply Performance!

  Pedro Lucero
9 months ago
Only place close to my house that was open on a Saturday for an oil change. Very convenient. Thank you