Cummins Sales and Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joshua Millberry-Davis
5 months ago
Generator only lasted 900 hours and they refused to cover it under warranty.These machines are built to fail after about 1000 hours and service techs will find a reason to void warranty.Customer service was rude and condescending.Buy a Honda much better more fuel efficient and easier to repair.

  Ed Turanchik
3 years ago
We could not have had better service. We are full time RVers. We had an emissions issue that had to be immediately addressed. Joe got us in the shop very quickly, David stayed on top of getting the necessary parts, and Connor did a spectacular job fixing our Cummins diesel on our motorhome. He carefully explained everything he was doing and why. It turns out the repair was covered under a Cummins campaign. Because of the nature of the repair, we had to stay in the yard for several nights while parts got here. Everyone was super and incredibly accommodating. This is a first rate shop run by honest, straight-forward and helpful professionals.

  Laird C
6 years ago
Just had our motor home worked on and I was very satisfied with the whole process. We called a couple of weeks in advance to make an appointment and I also requested to use their hookups since we would be arriving later in the day. Their set up for RV's isn't quite as good as we've experienced at other Cummins locations but we managed fine.Joe was who we checked in with and he was very professional and kept us very informed on what to expect. We had a check engine light issue that was intermittent so Jared started work on it the next morning. He came up with an initial diagnosis of a bad egr valve then dug a little deeper to confirm it. When he was sure that was it, Joe did up an estimate for repairs and confirmed they had all the parts (which they did).Gary the next technician went to work on getting the job done and because he finished quicker than they expected they reduced my bill. As it was getting late in the day we were able to stay one more night and left the next morning.Two weeks later we have had no check engine light show up so it appears they were correct. All in all I'm happy they took care of our problem and appreciate the attitude and skill of everyone we dealt with at Cummins. No problem returning should we need help again.

  Aaron Walters
3 years ago
Absolutely the best shop. Fixed my SCR recall in an RV park without drama. Called them a couple days later East if Medford way outside their usual area but they walked me through handling an engine shutdown because of coolant issue. Helped me fix over the phone and avoided a tow. I may keep calling when I get an issue in the middle of the country.

  Janet Jordan
4 years ago
Our motorhome broke down. These people were fabulous! Took us in, ordered the part & repaired the unit the very next day. (We came in late the day prior) They also allowed us to spend the night in our motorhome in their yard with water & power. Larry & I can t say enough good about these people. Very courteous, efficient, and go above and beyond to ensure you are taken care of and back on the road!

  Kevin Rutter
4 years ago
We were camping around the area and I had battery issues in my 2016 cumins 3500 we drove an hour to get to them , they had the best customer service I ve experienced in a long long time they diagnosed the issue and replaced the battery , I couldn t ask for more enjoyable experience they went out of there way to make sure I was fixed , great folks thank you so much if I can give them 10 stars I would.

  Dianne Lichtenberg
6 years ago
If you have to break down hope it is near this Cummins Service center. The people were nice and knowledgeable. They went above and beyond!!!! We came away with a fixed rv!

  Beth Reed
5 years ago
Took us in and helped us out for the amount of time we had, very nice people. Good advice for the future also.

  Troy Russell
5 years ago
Best service for Cummins diesel in the northernCalifornia

  Molly Havin fun
6 years ago
Amazing service. Got us right in

  Bill Wardrip
6 years ago
Comprehensive Cummins parts and repair.

  Deborah Carter
6 years ago
Friendly helpful service

  Sam Kelly
7 years ago
Historic

  Don Smith
6 years ago
Great service

  Michael McBride
5 years ago
Got nothing